Practice Management, HR and Accounting

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by Sandy Pardue
In the third of a series of CE courses related to staffing systems and division of duties in the dental practice, practice management consultant Sandy Pardue discusses the opportunities, functions, training and management related to the insurance coordinator position.
March 2021
Scheduling Institute founder Jay Geier and Dentaltown founder Dr. Howard Farran discuss the importance of creating a culture in your dental practice in this excerpt from their Dentistry Uncensored podcast session.
March 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains that the golden rule applies not only to dental patient management and which patient treatments you perform in the dental office but also how you perform them.
March 2021
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Tom Giacobbi has looked at hundreds of dental practice websites and thinks many could use some updates and upgrades. His 10-point checklist is a good place to start.
March 2021
by Kyle Patton, associate editor
We tour Dr. William “Tom” Peck’s family practice in Plainfield, Illinois—the longest-running dental office in the community, which sits along the historic Lincoln Highway. This Townie discusses his favorite restorative approaches, how he takes perfect impressions, and why he’s a believer in digital caries detection.
February 2021
by Sandy Pardue
In the second of a series of dental CE courses related to staffing systems and division of duties in the dental practice, practice management consultant Sandy Pardue discusses the opportunities, functions, training and management related to the scheduling coordinator position.
February 2021
by Jay Geier
Sure, it’s not always about the money—but you also can’t be a cheapskate and keep the caliber of talent you need to deliver a great patient experience and grow your practice. Jay Geier of the Scheduling Institute shares how dentists can manage their largest line item in ways that are good for the business and beneficial to employees.
February 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains how the coronavirus labor scare has led to increases in practice productivity—and what dentists should do to keep those numbers high.
October 2020
by Dr. Anum Ali
Dr. Anum Ali, now in her third year of practice, reflects on the changes that have happened in her career since she wrote for last year’s New Grad issue, and shares some lessons she’s learned along the way.
New Grad Edition 2020
by Dr. Cathy Hung
Dr. Cathy Hung, an oral and maxillofacial surgeon and the author of a new book about cultural competency, explains why it’s important for dentists to develop these skills as they treat patients and work with staffers from an increasingly diverse population.
October 2020
by J. Robert Brooks
J. Robert Brooks, a certified exit planning adviser and business intermediary, explains what dentists who accepted PPP loans must keep in mind before selling their practices.
October 2020
by Emma Bhaskar
Third-year dental student Emma Bhaskar asked four recent graduates from dental school to discuss life in practice and share advice that could make life better for those who follow.
New Grad Edition 2020
by Dr. Thomas Giacobbi
Editorial director Dr. Tom Giacobbi spotlights how great hygienists not only clean teeth but also develop closer ties between patient and practice.
October 2020
by John J. Balitis
Labor attorney John J. Balitis discusses some of the dental practice’s legal rights and responsibilities during the COVID-19 pandemic, such as workplace policies, employee privacy and protection against anti-maskers.
October 2020
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran, MBA, points out that not every dentist wants to be in charge of a practice. Especially for younger dentists, the concept of checking in and checking out holds incredible appeal—and that decision isn’t one to be shamed, because some of the most miserable dentists he’s seen are ones who followed their parents into an industry they weren’t truly excited about themselves.
November 2020
by Arselia Gales, assistant editor
This Townie, who practices in southeast Washington state, won the 2019 ADA Design Innovation Award for renovating a former chiropractic office into a 3,200-square-foot dental practice. Henderson’s practice subverts typical office design thanks to a digital workflow, which means the lab and mill can be close to patient treatment rooms without worry about noise or visible mess—and required fewer changes or disruptions when COVID-19 aerosol protocols were introduced
November 2020
by Dr. John Wilde
Over 4 decades of practicing dentistry, Dr. John Wilde noticed that not all of his staff’s great ideas made it into regular usage. What sets the ones that do apart from those that don’t?
November 2020
by Mitchell Tuchman
Dental practice owners who offer 401(k) plans to employees should be asking their provider some questions to ensure that they’re mitigating fiduciary risk and paying a fair amount for services, and that the investment vehicles are suitable for both employees and the owner’s financial goals. This course by Mitchell Tuchman—managing director and chief investment officer at investment management firm Rebalance—will help readers achieve lower costs and better returns and reduce personal legal risks.
November 2020
by Jay Geier
Scheduling Institute founder and CEO Jay Geier discusses three areas to focus on in the fourth quarter to maximize practice productivity in 2021 and beyond.
November 2020
by Jay Geier
The final installment of this series with the Scheduling Institute’s Jay Geier discusses strategies involving space and equipment, clinical duplication and financial discipline, which require planning and investment but also remove the limitations that are restricting your growth.
January 2021
by Dr. Howard Farran
As Dentaltown founder Dr. Howard Farran explains, the best way to ride out an economic downturn is to minimize spending—but how many dentists want to live by those principles?
February 2021
Products that amplify your brand
September 2020
by Kyle Patton, associate editor
“We produced almost the same amount of dentistry in May 2020 as we did in May 2019,” says this Townie, whose practice already had a no-waiting policy—there’s no front desk—and whose staff was always laser-focused on precautions related to viruses and germs even before the coronavirus pandemic.
August 2020
by Dr. Seth Gibree and Florian Hillen
Artificial intelligence’s impact on the future of dental care
September 2020
by Corey Johnson
With many dental practices still operating with reduced schedules and staff, high-value patients may be more important than ever. The answers to these four questions will help dentists attract these patients and identify how best to market to them.
September 2020
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