Professional Courtesy—AI: Let’s Have Some Fun by Dr. Thomas Giacobbi

Professional Courtesy - AI: Let’s Have Some Fun


by Thomas Giacobbi, DDS, FAGD, editorial director


The most basic progression of technology is fire, wheel, steam, electricity, internet and AI. Yes, there were a few things in between as well, but the important message is that AI will become an essential tool in your personal or professional life, just like fire was for cave dwellers. Here, I’ll review a few basics and hopefully provide you with the confidence to start incorporating these tools into your daily life. This is technology that takes time to learn and you can only understand the potential when you start to use these tools on a regular basis. Let’s start with some brief descriptions of the dominant models that are available for free in some form.


Four AI options
Gemini. Google’s Gemini, a relative newcomer to the AI space, combines advanced conversational AI capabilities with integration into Google’s ecosystem. Users can rely on Gemini for tasks such as conducting research, generating creative content or automating workflows. For beginners, Gemini’s seamless connection with Google services—like Drive, Docs and Sheets—makes it an intuitive choice for managing daily tasks.

ChatGPT. OpenAI’s ChatGPT is arguably the most recognized name in conversational AI. With its ability to draft emails, brainstorm ideas and even summarize lengthy articles, ChatGPT has become a go-to for professionals across industries. For beginners, its user-friendly interface and versatility make it a starting point.

Perplexity. Known for its search-centric AI capabilities, Perplexity excels at answering questions and providing concise, sourced responses. Think of it as a supercharged assistant for when you need accurate information quickly. While it might not match the depth of ChatGPT for creative tasks, its strength lies in delivering factual and relevant answers.

Claude. Anthropic’s Claude emphasizes ethical AI use, particularly for content creation and customer service. It’s designed to generate detailed, thoughtful responses while minimizing risks like misinformation.


Guidelines for writing prompts
AI’s effectiveness depends on how you engage with it. Writing clear, specific prompts is key to getting good results. Think of a prompt as something more detailed and specific than a Google search. Here are some templates:

  • Template 1: Task-oriented prompt
    “Explain [specific topic] in simple terms suitable for [audience]. Include [specific details or examples].”
    Example: “Explain the importance of regular dental checkups in simple terms suitable for parents of young children.”
  • Template 2: Problem-solving prompt
    “Provide [type of output, e.g., step-by-step instructions or a list] to address [specific challenge]. Prioritize [key considerations].”
    Example: “Provide interview questions for a new member of a dental front office team. Prioritize questions that will focus on key experiences in previous positions.”
  • Template 3: General purpose prompt
    “Act as an expert or take a role as [type of expert or description of a role]. Provide [describe task as if you were explaining it to an intern and give examples with your instructions]. Think deeply about your response. Ask me any questions that would help you provide me with a great answer.”
    This general-purpose prompt gives you a sense of how detailed you can be with your prompts. If you ask the AI to provide you with some great prompt templates to address a particular problem, you will find other approaches to help you learn the best way to ask questions. The better the prompt, the better the output.

Having some fun: AI competition
Once you have some comfort with writing AI prompts and seeing the results, I recommend you visit lmarena.ai, the brainchild of researchers from UC Berkeley. It’s a chatbot arena that allows you to evaluate multiple AI responses and vote on your favorites. In the arena, you will enter a single prompt and you will see two responses. Once you vote for your favorite, you will see the source. The website will show you the leading models based on more than two million votes.


AI in dentistry: today and tomorrow
We know that AI is already popping up in dentistry through various enhancements to digital products we use every day. More will be coming. I encourage you to start using AI in your life so you can better understand the power of these tools. Many experts expect AI to improve productivity in businesses by 20%. Imagine how much that would change your practice. Once you start learning more, I would love to hear more about the things you want AI to improve in your dental practice. Please share your comments in the comment section of this article or send me an email at tom@dentaltown.com.

 
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