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Practice Management, HR and Accounting

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Team Training Done Right Flint Geier and practice growth experts at Scheduling Institute share insider tips on how to ensure team training results in personal and practice growth and success.
Team Training Done Right
by Flint Geier
Flint Geier and practice growth experts at Scheduling Institute share insider tips on how to ensure team training results in personal and practice growth and success.
September 2023
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Safeguard Your Dental Practice! Matthew Nelson, a practice analyst with the California Dental Association, explains how to put anti-embezzlement systems in place to help protect both practices and patients from fraudulent and unethical activity.
Safeguard Your Dental Practice!
by Matthew Nelson
Matthew Nelson, a practice analyst with the California Dental Association, explains how to put anti-embezzlement systems in place to help protect both practices and patients from fraudulent and unethical activity.
September 2023
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Office Visit: Dr. Stevie Ames Roberts This Philadelphia native (and her dog, JoJo) took over a Seattle-area dental practice after one year of associateship. Now fully settled into her role as a practice owner, Roberts shares what she learned in the first year of running the business, how she completed a rebrand, her approach to improving cosmetic and whitening results, and more.
Office Visit: Dr. Stevie Ames Roberts
by Kyle Patton, associate editor
This Philadelphia native (and her dog, JoJo) took over a Seattle-area dental practice after one year of associateship. Now fully settled into her role as a practice owner, Roberts shares what she learned in the first year of running the business, how she completed a rebrand, her approach to improving cosmetic and whitening results, and more.
September 2023
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Cracking The Codes, Part I: Scaling and Root Planing In the first installment of a two-part series, Dr. Dominique Fufidio dives into how visible bone loss is a requirement for SRP claims reimbursement—and how artificial intelligence software could help make communicating with insurance companies much easier.
Cracking The Codes, Part I: Scaling and Root Planing
by Dr. Dominique Fufidio, FAGD
In the first installment of a two-part series, Dr. Dominique Fufidio dives into how visible bone loss is a requirement for SRP claims reimbursement—and how artificial intelligence software could help make communicating with insurance companies much easier.
September 2023
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Howard Speaks: Get the Picture(s) Dentaltown founder Dr. Howard Farran has been hammering the message home for 30-plus years now: Making patients informed partners in their dental care can increase the odds of case acceptance.
Howard Speaks: Get the Picture(s)
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran has been hammering the message home for 30-plus years now: Making patients informed partners in their dental care can increase the odds of case acceptance.
September 2023
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Professional Courtesy: An Eye-Opening Tour at Glidewell Dentaltown Editorial Director Dr. Thomas Giacobbi recaps how the technological advances he saw during his guided tour of Glidewell will help doctors practice dentistry more efficiently.
Professional Courtesy: An Eye-Opening Tour at Glidewell
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi recaps how the technological advances he saw during his guided tour of Glidewell will help doctors practice dentistry more efficiently.
September 2023
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Dental Industry News Take a look at some of the latest happenings in the dental industry.
Dental Industry News
Take a look at some of the latest happenings in the dental industry.
July 2023
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Beating Burnout A recent Dentaltown message board post garnered almost 500 responses about people feeling burned out, worn down or never having enough time. Flint Geier recaps some of the most common symptoms of burnout, and how dentists can incorporate specific tools and concepts to help them avoid or pull themselves out of the burnout trap.
Beating Burnout
by Flint Geier
A recent Dentaltown message board post garnered almost 500 responses about people feeling burned out, worn down or never having enough time. Flint Geier recaps some of the most common symptoms of burnout, and how dentists can incorporate specific tools and concepts to help them avoid or pull themselves out of the burnout trap.
June 2023
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Conflict Resolution: Your How-To Guide When practice owners can set up their team structure to prevent conflict as much as possible, it allows them to focus time and energy on clinical dentistry. Paul Edwards of CEDR Solutions provides examples of strategies to address conflicts—and shares a free downloadable guide that goes into more expansive detail about conflict resolution in the workplace.
Conflict Resolution: Your How-To Guide
by Paul Edwards
When practice owners can set up their team structure to prevent conflict as much as possible, it allows them to focus time and energy on clinical dentistry. Paul Edwards of CEDR Solutions provides examples of strategies to address conflicts—and shares a free downloadable guide that goes into more expansive detail about conflict resolution in the workplace.
July 2023
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Howard Speaks: The Power of Participation Dentaltown’s founder, Dr. Howard Farran, explains the importance of voting in the 2023 Townie Choice Awards.
Howard Speaks: The Power of Participation
by Dr. Howard Farran
Dentaltown’s founder, Dr. Howard Farran, explains the importance of voting in the 2023 Townie Choice Awards.
July 2023
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Taking the Pulse of Your Practice With inflation driving staffing costs and supplies through the roof, dental practices need every advantage they can get. Looking at a decade’s worth of real practice data, CPA Brittany Frazier evaluates the healthy range for expenses in dental practices across the nation and offers tips on how to increase production and keep practice finances in line.
Taking the Pulse of Your Practice
by Brittany Frazier
With inflation driving staffing costs and supplies through the roof, dental practices need every advantage they can get. Looking at a decade’s worth of real practice data, CPA Brittany Frazier evaluates the healthy range for expenses in dental practices across the nation and offers tips on how to increase production and keep practice finances in line.
July 2023
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Doing Good While Doing Good In the competitive world of dentistry, the success of a practice often hinges on the ability to foster strong relationships and establish trust with patients. Development coach Melissa Lowry shares five tips dentists can implement right away to do community outreach without breaking the bank.
Doing Good While Doing Good
by Melissa Lowry
In the competitive world of dentistry, the success of a practice often hinges on the ability to foster strong relationships and establish trust with patients. Development coach Melissa Lowry shares five tips dentists can implement right away to do community outreach without breaking the bank.
July 2023
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Office Visit: Dr. Fariha Querishi Dr. Fariha Querishi, the winner of the 2022 ADA Design Innovation Award for new builds, discusses her first year as a practice owner, the importance of making patients feel comfortable both physically and psychologically, and more.
Office Visit: Dr. Fariha Querishi
by Kyle Patton, associate editor
Dr. Fariha Querishi, the winner of the 2022 ADA Design Innovation Award for new builds, discusses her first year as a practice owner, the importance of making patients feel comfortable both physically and psychologically, and more.
August 2023
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Professional Courtesy: New-Patient Personality Types Dentaltown Editorial Director Dr. Thomas Giacobbi breaks down the most common personalities seen in new patients and gives tips on how to connect with them.
Professional Courtesy: New-Patient Personality Types
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi breaks down the most common personalities seen in new patients and gives tips on how to connect with them.
August 2023
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Poll: Practice Management Software Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on radiology and pathology.
Poll: Practice Management Software
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on radiology and pathology.
June 2023
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Training Champions Scheduling Institute founder Jay Geier explains how practice owners can take their team from “good” to “better” to “best.”
Training Champions
by Jay Geier
Scheduling Institute founder Jay Geier explains how practice owners can take their team from “good” to “better” to “best.”
April 2023
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Don’t Be a Bad Boss by Default Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice. Our guide helps readers decide how good they currently are and where they can improve.
Don’t Be a Bad Boss by Default
by Jay Geier
Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice. Our guide helps readers decide how good they currently are and where they can improve.
March 2023
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Howard Speaks: You’ve Got To Appeal to Patients Dentaltown founder Dr. Howard Farran explains why you’ve got to give patient feedback serious consideration—especially when it’s negative.
Howard Speaks: You’ve Got To Appeal to Patients
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why you’ve got to give patient feedback serious consideration—especially when it’s negative.
April 2023
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Office Visit: Dr. Joshua Nagao Dr. Joshua Nagao found himself drawn to oral surgery even before he finished dental school and took over a practice in Tucson, Arizona. After mentoring under a prominent specialist, this Townie hit the ground running and quickly turned his office into a dental oasis in the Sonoran Desert. With an emphasis on IV sedation, implants and the top tech the market has to offer, this doc has grown production toward a $2 million milestone.
Office Visit: Dr. Joshua Nagao
by Kyle Patton, associate editor
Dr. Joshua Nagao found himself drawn to oral surgery even before he finished dental school and took over a practice in Tucson, Arizona. After mentoring under a prominent specialist, this Townie hit the ground running and quickly turned his office into a dental oasis in the Sonoran Desert. With an emphasis on IV sedation, implants and the top tech the market has to offer, this doc has grown production toward a $2 million milestone.
April 2023
View Comments (1)
Howard Speaks: Keep Your Eye on the Ball Dentaltown founder Dr. Howard Farran explains why dentistry is like a game of golf, not a boxing match, and how practice owners can analyze the competition to help determine their own “sweet spot” for success.
Howard Speaks: Keep Your Eye on the Ball
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why dentistry is like a game of golf, not a boxing match, and how practice owners can analyze the competition to help determine their own “sweet spot” for success.
May 2023
View Comments (52)
Professional Courtesy: Running With the Dentists Dentaltown Editorial Director Dr. Thomas Giacobbi shares his takeaways after attending this year’s International Dental Show and breaks down some of the impressive technology on display in Germany.
Professional Courtesy: Running With the Dentists
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi shares his takeaways after attending this year’s International Dental Show and breaks down some of the impressive technology on display in Germany.
May 2023
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Howard Speaks: Mapping the Results Dentaltown founder and CEO Dr. Howard Farran explains why not completing your dental practice’s profile on Google and Google Maps leads to missed opportunities for free marketing and branding.
Howard Speaks: Mapping the Results
by Dr. Howard Farran
Dentaltown founder and CEO Dr. Howard Farran explains why not completing your dental practice’s profile on Google and Google Maps leads to missed opportunities for free marketing and branding.
June 2023
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Office Visit: Dr. Devin Giron Since taking over a practice in Santa Fe, New Mexico, Dr. Devin Giron went on to raise annual collections by 650%! A part of his success lay in a total rebrand, substantial investments in technology, and shifting away from the common dental experience to create a total-health approach.
Office Visit: Dr. Devin Giron
by Kyle Patton, associate editor
Since taking over a practice in Santa Fe, New Mexico, Dr. Devin Giron went on to raise annual collections by 650%! A part of his success lay in a total rebrand, substantial investments in technology, and shifting away from the common dental experience to create a total-health approach.
June 2023
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Dental CE: What Dentists Need to Know Now About Google Analytics 4
by Dr. David A. Wank
On July 1, Google will turn off its Universal Analytics tracking system, which means website owners will need to migrate to the new Google Analytics 4 system to keep tracking their stats via Google. Dr. David A. Wank explains the impetus behind the change, the key differences between UA and GA4, some of the data migration pearls and pitfalls, and more.
June 2023
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Professional Courtesy: Improvement on Two Front Dentaltown Editorial Director Dr. Thomas Giacobbi discusses two vital areas private practices should focus on to stay competitive within a corporate landscape: associate pay and after-hours care.
Professional Courtesy: Improvement on Two Front
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses two vital areas private practices should focus on to stay competitive within a corporate landscape: associate pay and after-hours care.
June 2023
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September 2023
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