Practice Management, HR and Accounting

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by Kyle Patton, associate editor, Dentaltown magazine
Dr. Eric To’s first Parklane Dental practice in the greater Los Angeles area won the 2014 ADA Dental Office Design of the Year competition for its sleek, efficient design. When he opened a second location in 2019, To opted for something even more attention-getting: He partnered with Sanrio to open the nation’s first Hello Kitty-themed dental practice. (It’s not just for kids—adults love it, too.)
February 2020
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran discusses why it’s time to do away with paper forms and switch over to a digital platform to make health care more efficient for doctors and patients.
February 2020
by Dr. Thomas Giacobbi
Dr. Thomas Giacobbi, Dentaltown’s editorial director, introduces us to his 1-year-old goldendoodle, Bear, and how he’s integrated his new family dog into his practice.
February 2020
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran shares the importance of meeting the companies you work with, making connections and learning how they operate.
January 2020
by Dr. Thomas Giacobbi
Dr. Thomas Giacobbi, Dentaltown’s editorial director, shares some of the new products he’ll be implementing in his office this year, based on his experiences at the Greater New York Dental Meeting.
January 2020
Each month, Dentaltown magazine will publish some of Composite CE’s picks for the most intriguing and appealing live dental courses.
November 2019
With our monthly poll you can see how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results.
November 2019
by Arselia Gales, assistant editor, Dentaltown magazine
After he was diagnosed with oral cancer in July, this Townie had less than two weeks to find a locum who could help keep his practice open for months while he recuperated from surgery. Over eight hours, five surgeons removed half his tongue, transplanted skin and the radial artery from his left hand to his left tongue, and grafted skin from his thigh to cover his arm. The ordeal left him with “a burning desire to make the best of my second chance in life,” he says.
November 2019
by Dr. Manu Dua
The subject of this issue’s Office Visit, Dr. Manu Dua, was diagnosed with oral cancer in July 2019. Here, he shares his innermost thoughts about his journey: receiving his diagnosis, his extremely complicated surgery, and how he’s handling his road to recovery.
November 2019
by Paul Edwards
Office technology is great— if what it’s doing is legal. This recap explains how to make sure you are using your timekeeping software correctly.
November 2019
by Dr. Howard Goldstein
Dr. Howard Goldstein, Dentaltown’s director of continuing education, shares the latest CE offerings released on dentaltown.com last month.
November 2019
by Arselia Gales, assistant editor, Dentaltown magazine
This Townie, who won the 2019 Townie Choice Awards cover feature grand prize, has owned a practice in South San Diego for four years and credits the Dentaltown community for helping her develop both clinical and business management skills. “I just recently switched merchant processing services, and one of the competing vendors I talked to was completely taken aback by the level of detail I got into with them—this is all thanks to Dentaltown!”
December 2019
by Penny Reed
Practice management consultant Penny Reed discusses some elements that help practices have successful patient conversations and conversions for implant cases.
December 2019
by Dr. Thomas Giacobbi
As 2019 comes to a close, Dr. Thomas Giacobbi, Dentaltown’s editorial director, shares some of the annual rituals on his to-do list.
December 2019
by Jay Geier
Scheduling Institute founder Jay Geier discusses how dentists can have a more profitable 2020 by becoming more engaged in their practice.
December 2019
When crowns aren’t an option, what is?
October 2019
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran has met a lot of dentists who want to get into the real estate business but aren’t sure how or where to begin. He suggests taking a look at not just the franchise model but what the biggest DSOs are doing, and modifying that to a smaller, more doable scale.
October 2019
by Dr. Thomas Giacobbi
Dr. Thomas Giacobbi, Dentaltown’s editorial director, discusses the risks of buying dental supplies off the internet, including variations in sales tax regulations and the danger of gray-market goods.
October 2019
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran discusses what he would’ve done differently if he were starting as a dentist today, with all of the knowledge he’s learned over the years.
New Grad Edition 2019
by Dr. Suzanne Gilman
Dr. Suzanne Gilman, a licensed dentist and a licensed attorney, explains what associate dentists should consider during the employment negotiation process.
New Grad Edition 2019
by Dr. Cari Callaway-Nelson
Dentaltown editorial advisory board member Dr. Cari Callaway-Nelson explains how important it can be for new dentists to ask for help when they need it.
New Grad Edition 2019
by Arselia Gales, assistant editor, Dentaltown magazine
This Townie’s practice in Buxton, Maine, won the 2018 Dental Office Design Competition for Outstanding Design Innovation for the new, free-standing barn-inspired building that kept a small-town feel while giving patients confidence they’ll receive top-notch care.
October 2019
by Corey Johnson
Front desk staffers need to know answers to common questions asked by patients that lead to booking an appointment. Call Box executive Corey Johnson recaps the top questions and some suggested templates your practice can customize to provide answers.
October 2019
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran, who’s seen the fields of dentistry and technology change significantly since he began practicing in 1987, discusses what he believes will happen with the rise of Big Data and artificial intelligence.
November 2019
by Dr. Thomas Giacobbi
Dr. Thomas Giacobbi, Dentaltown’s editorial director, recently was a guest judge at a debate between two dental schools that focused on in-office immunizations and DIY orthodontics. In this month’s column he shares what he learned from this unique experience.
November 2019
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