“You don’t have time not to take blood pressure. We’re not practicing sick care, we’re practicing healthcare with real care.” – Machell Hoover
Brief Overview of the Episode:
In this inspiring conversation, Dr. Bruce Baird reunites with former team member and now national oral-systemic educator Machell Hoover. Together they trace how the philosophy of comprehensive, risk-based care evolved from their days at Granbury Dental Center to the founding of the Clinical Calibration Institute. Their message is clear: dentistry is not about insurance codes or cleaning schedules, it’s about connection, prevention, and partnership in health.
What This Episode Reveals:
• Why true hygiene advocacy starts with whole-body curiosity
• How patient trust and understanding—not cost—drive case acceptance
• The role of calibrated communication between doctors, hygienists, and the entire team
• How oral-systemic care reframes dentistry as frontline medicine
What You’ll Learn:
• How to make health history your most powerful diagnostic tool
• Ways to align hygiene with systemic wellness and patient goals
• Why every team member—from front desk to assistant—shapes patient outcomes
• How CCI builds measurable calibration between philosophy and performance
If This Sounds Familiar:
• You’re frustrated that insurance dictates your care.
• Your hygiene team feels siloed from diagnosis or case conversations.
• You’re tired of “sick-care” checkups and want your team practicing proactive healthcare.
Next Steps:
Start Your Calibration Today
For less than the cost of one crown a month, your team can access the full CCI platform: on-demand training, live masterminds, and a supportive online community dedicated to helping dental teams thrive. Download our free guide: 5 Hidden Signs That Kill Case Acceptance to uncover where misalignment is costing your practice. Or take the first step today and enroll your team in Clinical Calibration Institute. Because when your team is aligned, case acceptance grows, stress drops, everyone feels safe, and every patient gets the level of care you know they deserve.
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