Dr. Phelps is an entrepreneur and general dentist who owns multiple practices in the Charlotte, NC region. He graduated from the University of North Carolina at Chapel Hill in 1998 with a BS in Biology and in 2003 he graduated Magna Cum Laude from the prestigious Nova Southeastern University, College of Dental Medicine in Ft. Lauderdale Florida. From 2003 to 2010 his passion for business and his flair for marketing and promotion showed through when he increased the revenue of his practices ten times. For 2013, when most of the dentists were struggling to produce what they had from the year before, Dr. Phelps’ practices grew by $2,000,000. One of his secrets was a passion for the Science of Persuasion and how to ethically use Dr. Robert Cialdini’s Principles of Influence to set the stage for his patients to say YES to the requests he and his dental team ask of them. Having received the honor of being named a Certified Trainer in Dr. Cialdini’s Method of Influence, Dr. Phelps offers an exciting two-day course to educate you on the principles, show you how he uses them in his practices and how you can incorporate them into your business.
During this episode Dr. Phelps discusses several effective marketing techniques he uses in his practice. While his practices are fee for service, we firmly believe that good marketing techniques are vital to the growth and success of any practice (fee for service or PPO).
You can purchase his book “How to grow your dental membership plan” on Amazon.
You can also contact Dr. Phelps at drchrisdmd@gmail.com. You can also check out his websites: www.membershipsavingplan.com or www.calltrackerroi.com, or www.drphelpshelps.com.
To contact our hosts please email them at help@veritasdentalresources.com.
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