The Dental Chair.
Arguably the Most Important Equipment in Your Office
Which Company Has The Best Dental Chair Warranty?
#1 – Pelton and Crane
Pelton and Crane’s chair warranty comes in at 5 years. That’s huge. That means that your typical loan for dental equipment will be have parts and labor covered for the whole loan. Very impressive. The upholstery is covered with just 1 year of warranty, however and it seems the upholstery warranty length is the same between all manufacturers of dental chairs. What I really like about a 5 year warranty is that we normally see clients have loans that extend for 5 years. If you’re considering having a loan for your equipment, it only seems wise to have a warranty that lasts the entire length of the loan, right?
#1 – Marus Chairs
Marus' dental chair warranty tied for first place with a 5 year warranty! While this is technically a tie, we're putting them in 2nd place for a reason most doctors never consider...but might want to....
One observation that stood out to us was the issue of market share. In the business world, market share means who sold the most. Marus' market share is considerably lower than Pelton and Crane - for that reason alone, Marus is not at the top of the list, even though the warranty is the same. Market share might not seem like the most important issue but it is one to consider seriously.
Why?
When you have a chair stop working, you and your patients are stuck. Market share of a dental chair becomes important when you want fast access to parts, service technicians who are deeply familiar with the product and a representative from the manufacturer who is close enough to come help out when you're in a bind. The bigger the market share, the more access to cheaper, better, faster response.
Market share is NOT a primary determining factor but it is one you should consider on your search of the right brand. For that reason, we give a slight disadvantage to Marus on our awards list.
But hey, a tie for 1st place is pretty dang good.
#1 – Forest Chairs
Another tie!
But don't be fooled...the 5 year dental chair warranty is more rare than you might think.
Dentists deserve to let go of a little stress and a 5 year dental chair warranty is a nice bonus when you're trying to fall asleep at night, worry free. Forest chair warranties also tie with a 5 year warranty as described on their website. We found this to be interesting as Forest has a perception of being the “up and comer” in the industry. Their market share is considerably lower than the other 2 brands at the top of our list.
Where do you fit in? Are you an adopter of the "underdog" or are you more likely to purchase based on larger market share? If you like the underdog and want a 5 year dental chair warranty, Forest Dental Chairs are for you.
#2 and #4 – Midmark Chairs
The Midmark dental chair warranty comes in at 2 years, as described on their website. Their number 2 ranking shows they’re not in the same 5-year-league as the others but #4 in line any way you look at it. Not a bad spot to sit in when you consider all the various options of dental chairs.
#3 and #5 – Adec
If you’re like most dentists, this comes as a surprise! Did you “guess” that Adec would be near the top of this dental chair warranty list? The winners of this list have a dental chair warranty that extends through the entire length of your loan, giving you peace of mind. Meanwhile, the brand that many “think” is the best, has the weakest warranty by far. That surprised us.
Choose thy chairs wisely!
By Jayme Amos
Jayme and his team have helped hundreds of dental professionals pursue their goals. Now you can learn from the best in the dental industry.
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