Product Profile: Solo Sensor

Premium sensor. Seamless integration

When an intraoral sensor dies, what are a practice’s best options? If your sensor has a no-deductible warranty, the obvious choice is to stay with the original vendor and have the sensor replaced. Things get complicated if the sensor is damaged, out of warranty or has a high deductible.

Often, offices find themselves in the latter category and discover that a replacement sensor isn’t cheap. The choices now become replacing it with the same vendor, shopping for a new vendor or attempting to repair it. Repairing a sensor is risky not just from a quality standpoint but also a legal standpoint. Sensors are medical devices regulated by the FDA, so only the original manufacturer can legally repair a sensor. Staying with the same vendor is usually expensive but finding a perfect replacement sensor without giving up image quality or true software compatibility is challenging.

The Solo sensor from Jazz Imaging was developed to solve that challenge. Solo is manufactured with the latest CMOS technology in San Jose, California, by the original engineers of Dexis and Gendex sensors. Patented technology allows capturing a Size 2 image with the comfort of a Size 1. What sets Solo apart from any other sensor on the market is that it doesn’t need a TWAIN driver to integrate into all major imaging software. In the context of intraoral sensors, TWAIN is a protocol developed initially for scanners that allow third-party sensors to work in imaging software—but it comes with significant workflow and image quality limitations. Practices must be aware of these limitations before buying a third-party sensor. With Solo, you get direct, native integration without the pain of TWAIN.

Sensor warranties are as nebulous as “dental insurance,” and, as usual, the devil is in the details (and small print). Jazz Imaging has dispensed with that: Free lifetime support and warranty are included with each Solo sensor. As both the manufacturer and retailer of Solo, Jazz Imaging provides an economical option to replace a sensor without giving up quality or workflow.

For more information, visit jazzimaging.com.