Several recent studies, including statistics taken from the
2003 Dentist Wellbeing Survey conducted and published by the
American Dental Association, show that 84-86 percent of dentists
claim moderate to severe stress levels. From the same studies,
only 26-30 percent of the same respondents have ever
sought coaching or therapy.
What is it about seeking support and asking for help? It
seems equally as difficult as getting some patients to accept treatment!
Sadly, the assumptions, myths and social stigmas around
any kind of mental health support deter most dental professionals
from talking to a coach or therapist about their stress.
The following are 10 of the most common myths associated
with mental health support and facts to debunk each one.
Myth: Asking for help means I'm weak.
Fact: It takes courage and strength to face fears
and weaknesses.
Doctors are "fix-it" people. You fix teeth, fix patients, change
smiles, build self-esteem and more. When patients sit in your
chair you put on your critical thinking cap and fix whatever
problems they might have surrounding their clinical and aesthetic
concerns. It's natural to think you can fix yourself, your
team and your business when there is a problem. When you
can't, voices inside your head start whispering at you and the
negative self talk wears you down and you believe what you're
telling yourself... you're weak.
It is irrational to think there is any relationship between
seeking coaching/therapy and one's level of strength and
achievement. There is no study or research supporting this
claim, so to limit your resources based on something you are
telling yourself becomes an excuse. Seeking help for your stress
levels requires you to take action, which takes more strength
then staying passively stuck.
Myth: If patients find out I'm seeing a coach/
therapist they will go someplace else and the
staff will think less of me.
Fact: All mental health professionals are bound
by client privilege.
Whether you see a coach or therapist, rest assured your family,
friends, patients, staff and colleagues won't hear it from your
mental health partner. They are legally required to maintain
strict confidentiality, except in situations of harm.
The truth is, you don't know how anyone would react to the
idea of you talking with a coach/therapist. Irrational fear, propelled
by social stigma around mental health services, prevents
you from using all the tools and resources at your disposal to
reduce your stress and work to your full potential.
Myth: Coaches and therapists are too expensive.
Fact: There are a wide range of service fees for
all service professionals.
A very familiar objection dentists hear from patients is about
money. This is also true with coaches and therapists. Too often
people wait until the pain is so severe that they have no choice
but to pay whatever fee to whomever they can find to help them.
In dentistry, with this mentality, patients can lose teeth. In the
world of mental health, people can lose lives.
The reality of stress and the havoc it can have on a dental
professional is nothing compared to the cost of coaching services.
Total up all of the money you spend each year on things
that help you feel better about your practice and life with superficial
results (cars, large homes, elaborate vacations, clothes, gym
memberships, etc.). Add in the loss of case acceptance, patient
retention, team engagement, new patient conversion and business
growth because your stress levels don't allow you to connect.
Lastly, throw in time spent worrying and being the victim to
your stress, what you'd lose in a divorce or business separation
and time lost with your kids. These costs will far exceed the price
of a coach/therapist. It pays to get professional help.
Myth: Getting professional help is unnecessary
when you can just talk to friends and family.
Fact: Friends and family have an emotional
attachment to the decisions you make, while
coaches and therapists remain neutral.
Best intentioned, loving family and friends don't like to see
each other in pain so they often minimize mental health concerns.
It's not uncommon for a well-meaning family member to
say it's just a phase, a trusted friend to tell you to get over it or
a colleague to chalk it up to the way dentistry has always been,
and the way it will always be. When dealing with stress-related
issues, these suggestions are misguided solutions.
Coaches and therapists are trained to maintain "detached
involvement." This is when a coach can stay fully present in the
situation while not taking on the emotional connection of the
client. Detached involvement is important in any coaching as it
allows for the mental health partner to ask difficult and pertinent
questions that allows the client to see additional solutions
and remove possible roadblocks getting in the way of goals.
Coaches/therapists are also trained to challenge your beliefs,
identify your irrational fears, provide advice when and only
when it serves you and help you create effective action plans
that will permanently reduce your stress while getting you to
your goals.
Myth: I don't have the time to leave during office
hours to go talk to someone.
Fact: Most coaches and more therapists utilize
modern technologies to connect with their clients.
The idea of going to a coach/therapist office filled with leather
sofas and fake plants is no longer the way of mental health support.
Just like dentistry has modernized with technology, so has
the formula for working with a coach/therapist. Secured websites
allow coaches/therapists to have meaningful talks with their
clients without fear of Internet hacking or breach of confidentiality.
Cell phones make it easy for clients to reach out for in-themoment
coaching. E-mail on phones allows clients/coaches to
follow up, cheer-on and comment on the day's events.
The benefits of these sessions are endless. Most coaches/therapists
can charge less since their expenses are lower. You have the
session where you feel most comfortable (yes, even poolside).
Early morning, mid-afternoon or late night hours are easier to
maintain because you have the luxury of logging in from wherever
you are.
Myth: Sharing "failures" with others is too embarrassing
and I'll look stupid.
Fact: Professional partners don't see your failures,
they see your opportunities.
The fear of being embarrassed and looking stupid is selfdeprecating,
pejorative language that continues to seclude and
isolate dental professionals from a network of support. One
excellent way to interrupt your thought patterns is to ask, "How
true is that?" How true is it that working with professional
partners is embarrassing? Or that they would find you stupid?
Probably not true at all.
The simple fact is you are a dentist or dental professional,
clinically trained to fix teeth, change smiles, get people out of
pain and prescribe medications. Professional partners do not
interpret your lack of knowledge in their respected areas as an
indication of your intelligence. Quite the opposite. Professional
partners admire people who know their limitations, want to
focus on what they do best and understand sometimes it takes a
village to grow a dental practice.
Myth: Working with a mental health professional
puts my license in jeopardy.
Fact: You are not at risk of losing your license for
seeking mental health support.
Each state has its own process for supporting dentists and dental
professionals around issues of addiction, depression and other
conditions. When it comes to mental health support, most dental
boards are open to providing resources via workshops, professional
referrals and information. Dental boards know dentists are
human and life will happen. They also recognize that it doesn't
always get in the way of them providing great care to patients.
Myth: Only other dentists really understand my issues.
Fact: Sharing the same experiences does not make
for better listening or deeper understanding.
However good-intentioned someone might be, when you
talk to another person with your exact issue, he or she has a
propensity to share in the conversation his or her experiences as
well. This can find both parties compiling the negativity and it
becomes a rally of, "If you think you have it bad, wait until you
hear this." Or if it is something your confidant has already gone
through, the person doesn't leave space for you to determine
what is best for you, instead opting to put on the advisor cap
and tell you how to do it. Neither approach builds long-lasting
skills of decision making, empowerment, confidence, delegation
or prioritization
Sharing similar experiences, degrees or professions is only
one, small way to understand and validate what you might be
going through. Mostly it is the ability to connect with the feelings
you are having, regardless of the situation that brought
about or created these emotions, that makes for understanding.
Coaches/therapists are trained to relate to the emotion of the
experience while still having 100 percent focus on you. They
participate in the conversation as it relates to you and ensure
your goals and solutions are the primary outcome.
Myth: Things aren't that bad. I can wait.
Fact: Things don't magically heal themselves.
Another very common objection heard in the dental practice:
"It's a small cavity. I'll wait and see what happens." We all
know what happens. The patient waits and waits until the issue
becomes bigger, more invasive and requires more expensive
treatment. For every dentist who has watched their patients walk
out the door knowing they will be back on a Saturday morning
needing a RCT, there is an equal number of coaches/therapists
who watch potential clients decline services for the very same
reason and think the exact same thing.
A mental health partner is another member of your comprehensive
team to healthy living. You see your primary care doctor
once a year, your dentist twice, and your coach/therapist
monthly for proactive maintenance. Catch issues while they are
small and require little changes of lifestyle and thinking to yield
desirable results. You deserve to live the life you love every day;
not when it's so bad you're digging out of a deep hole.
Myth: Rehashing my problems after a long day
of seeing patients is too draining.
Fact: Talking about your problems for the purpose
of finding a true resolution is energizing.
There are long days in every profession and there are many
choices in which to decompress. Many people turn to external
coping methods (venting, alcohol, chocolate, exercise, screen
time - all methods of avoidance) to relax and suppress a day's
worth of problems. Often these methods exclude family connections
and further secludes you when you arrive home ("Not now
honey, it's been a long day." "Maybe later kids, I'm exhausted.").
Whether you start your day or end your day talking with a
coach/therapist, clients discover a new-found energy after
addressing problems and committing to resolutions. Working
on a paradigm shift to see more opportunity and fewer problems
is the goal of effective coaching/therapy.
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