Providing OSA Therapy
Dental treatment is "black and white." Root canals and fillings
are either complete or not; a crown is expected to last several
years once it is placed. Most dental procedures have a
beginning and an end, which define successful outcomes.
Let's compare dental treatment to medical treatment. In
medicine, if a physician can help a patient improve his/her condition
by 50 percent, the treatment is considered a success.
Even more astonishing, the treatment does not need to be
successful at all for the physician and DME to get paid by insurance!
Can you imagine dental insurance allowing this? But medical
insurance does, and therefore the practice of medicine has a
very different set of rules. No software can prepare the team for
the different mindset, documentation, process, monetization
and outcomes that are unavoidable.
Vocal minorities of dentists dedicate their practices to sleep
apnea; but, even fewer dentists will admit to how lucrative
working with sleep apnea patients can be while maintaining a
general practice. A small percent of these outliers may already be
successful at monetizing treatment for sleep apnea, and they are
not the target of this article.
The information here is for the general dentist who is told
by that certain, small group, "The water is great. Spend the
$25K-$50K with us and jump in." Before you drown, consider
this: You can't do it all in sleep apnea! The practice of medicine
won't allow it.
By attempting to treat OSA alone, you are, in essence, "outside
your scope of practice" in the United States! Leave the quarterback
duties to the MDs and allow them to guide the overall
outcome of treatment.
Remember, according to the existing regulations in most
states, a dentist may screen for sleep apnea patients and prescribe
testing, such as sleep tests (however, not in New Jersey), but only
medical doctors can provide a diagnosis. And, only a medical
doctor will determine (write a prescription) if and when:
- a patient is ready to use a CPAP
- a patient is ready to use an oral appliance by itself, and,
best yet
- a patient is ready to utilize co-therapy
Surprisingly, most professionals (including MDs) do not
understand the benefits of co-therapy and the benefits the dentist
can provide. If they did, oral appliance therapy (OAT) would
be prescribed for every patient with positional apnea.
People's jaws fall back at night when the patient falls asleep
or lies on his/her back (supine position), due to gravity or deep
sleep/REM. This causes masks to leak and not fit properly. This
also causes the CPAP to work harder and increase pressure as the
airway closes down. In addition, the elastic over the jaw on the
full face mask exacerbates the situation.
A dentist can eliminate almost all positional apneas, which
in most cases are 50 percent of the problem, with a simple oral
appliance set at a bite of "edge to edge."
Many dentists agree that "edge to edge" will cause little to no
bite issues or discomfort with patients. Positioning the jaw allows
the MD to set the CPAP pressure to a level that is almost 50
percent lower than the original setting, giving the patient greater
comfort with the therapy.
The Essence of Co-Therapy
By working together, the dentist addresses OSA by minimizing
the vulnerability of the jaw falling back and constricting the
airway; while the medical doctor addresses the diagnosis by
monitoring the patient's compliance with CPAP therapy - the
definition of "co-therapy."
A dentist, with a custom oral appliance, can potentially help
patients increase CPAP compliance by positioning the mandible
and opening up the airway; thus, lowering the pressure of a
CPAP and allowing for a smaller, more comfortable CPAP
mask, such as nasal pillows.
Integrating OSA Treatment
Why recreate your practice? Is it really necessary to invest
thousands of dollars in software and training? The answer is no!
Do what you do best: fabricate custom oral appliances to manipulate
the jaw and open the airway, at the same time addressing
any TMJ/TMD issues that either already exist or may become a
problem in the future.
Investing thousands of dollars in medical billing software
and home sleep testing equipment is not sensible for the dentist
who is just "getting started" or treats only a few OSA patients
per month. While oral appliance and CPAP therapy are covered
by most medical PPO insurance policies, a dental office that
must learn to work with insurance reimbursement protocols will
face big hurdles and non-payment. When taking into account
the amount of front-office time and training required to see any
type of reimbursement from medical insurance companies, the
amount of profit is most likely minimized.
Medical insurance differs greatly from dental insurance,
especially since oral appliance therapy will be denied multiple
times by insurance companies before payment is rendered,
if ever. Medical service organizations (MSO), such as Snoring
Management, have experienced staff and sophisticated medical
billing software already in place and can navigate through the
minutiae and protocols of medical insurance companies, ultimately
allowing the dental office to focus on patient care. Such
business models are already successfully operating in various
states across the county.
Working with the Medical Community
Most dental practices do not employ staff to work offsite and
build professional relationships with the medical community in
order to generate patient referrals. Thus, the process of reaching
out to the medical community becomes blatant cold-calling.
There is certainly an advantage to having access and being
referred to an already built-in network of medical sleep doctors.
Role of the MSO
MSOs are readily available to manage the entire revenue
cycle; however, partnering with an MSO to manage only OSA
patients can offer a more prudent way to successfully integrate
sleep medicine into a dental practice. The purchase of new software
is not required and there are little to no upfront investments.
While an MSO may take a larger percentage of revenue
collections than standard billing companies, the rewards can
outweigh the risks.
The first year of integrating sleep medicine into a dental
office may be better spent working with an MSO, which can
reduce the dentist's financial risk and the need to retrain the
entire dental staff. An MSO can act as a catalyst in the beginning
and can eventually withdraw from the process when the
dental practice reaches a pre-determined comfort level to manage
on its own.
Snoring Management was started as an alternative solution
to helping dentists successfully integrate sleep medicine into
their practice and make a profit. The company is unique in that
dentists are given access to built-in, referral networks of medical
doctors and sleep labs, which may minimize a dentist's exposure
and liability in the medical arena.
Snoring Management, which specializes in coordinating cotherapy
for OSA patients, guides their doctor's patients through the entire process. In addition to managing the tedious, yet necessary,
protocols of collecting reimbursement from insurance
companies, the team provides an added value to the doctors and
their patients by offering a higher quality of customer care. Each
patient is followed throughout the process, from scheduling
sleep tests to getting set up with co-therapy.
Benefits of a Team Effort
Successful treatment for obstructive sleep apnea is primarily
dependent upon the patient's compliance. The primary challenge
becomes: "How do we help patients achieve that compliance?"
Sleep apnea is a serious medical condition that should
be addressed by all health-care providers who are specially
trained in sleep medicine; and fostering the cooperation of the
dental and medical specialties provides patients a higher level of
quality care.
- The patient receives a more guided and comprehensive
form of treatment.
- The dentist becomes part of the medical team, but is not
required to shoulder 100 percent of the burden.
- The medical doctors have the opportunity to work with
dentists to minimize the vulnerability of the jaw falling
back and constricting the airway, yet still guide the overall
outcome of treatment.
- Working with a qualified MSO requires little to no
upfront investments, brings together both dental and medical
specialties, maximizes reimbursement and provides
coordination of patient-care.
Dentists who want to treat sleep apnea successfully must
adapt a mindset of allowing the medical doctors to guide the
outcome of treatment. When a dentist addresses even a small
portion of the greater problem, the dentist's contribution can be
significant enough to increase a patient's compliance and affect
a successful therapy outcome.
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