You've worked hard to build your practice and provide high-quality patient care, but how can you make sure potential patients know that? In the era of online reviews, potential patients are searching for feedback from real patients before they choose a doctor. Encouraging your current patients to leave reviews can help attract new business.
We sat with a few top orthodontic practices in the nation to find out some of the ways they go about getting reviews online. Here are a few tips on how to get your patients to leave reviews for your practice:
1. Make it easy for them. A scannable QR code is a great way to boost reviews with an easy-to-use method. Additionally following up with emails, SMS text and simple reminders is critical.
2. Give them an incentive. Offer a discount on future services or enter them into a drawing for a prize if they write a review.
3. Ask them! If you have providing great service, simply asking your patients to spread the word by writing a review is often all it takes. With these simple tips, you can start attracting more business by collecting positive online reviews from your satisfied patients.
4. Follow up with them. Dr. Parsa from My LA Braces expressed that making sure to thank your patients for taking the time to leave a review and letting them know you appreciate their feedback is so important.
Staying as a top recommended Orthodontist in Los Angeles takes not only providing incredible treatment but also communicating greatly with patients and staff. It's also important to stay on top of responding to any reviews that come in, good or bad, as quickly as possible-- this will show potential customers that you take customer service seriously.
5. Use Social Media Platforms. Leverage social media platforms, like Facebook and Twitter, to share patient reviews with your followers and direct potential customers to leave their own reviews of your practice. feedback seriously, and go the extra extra mile to provide a great patient experience.
The importance of patient reviews
As an orthodontist, it is incredibly important to foster trusting relationships with my patients. Patient reviews are a great way to understand how patients respond when they interact with my practice and provide patient feedback.
Reviews offer valuable insight into the patient experience which can be used to identify areas of improvement and maintain excellent customer service. It's equally as important for potential patients to read reviews when searching for an orthodontist because it will help them decide who should provide their orthodontic care.
Therefore, I highly recommend that all orthodontic practices take the time to acquire and monitor patient reviews in order to ensure satisfaction throughout the orthodontic journey.
Getting Found In Local Search Results
The success of any orthodontic practice is often highly dependent on their visibility to local patients. Showing up in local search results is increasingly becoming a critical step for orthodontic practices to attract new clients and increase the online presence of the business.
Local SEO can be an effective way for orthodontic practices to gain higher rankings in SERPs, with targeted content and optimization of website elements including title tags, meta descriptions, URLs, and performance optimization for mobile searches. By following best practices for an orthodontic practice's local search strategy, it will become possible to reach more potential customers and increase clientele significantly.
Your Staff Will Organically Help With Positive feedback
A growing orthodontist in New Orleans practice requires a few key ingredients for success. One of the most important is a great manager and front desk capable of providing excellent customer service. A manager who can gracefully handle a multitude of issues that arise on a daily basis and a friendly, knowledgeable front desk team is essential in a busy and thriving dental practice.
Additionally, marketing campaigns that increase brand awareness, highlight unique areas of expertise, and communicate with current and potential patients can help a practice grow in terms of patient numbers and word-of-mouth referrals.
Finally, investing in the latest technology will not only improve the quality of service but will also make sure the practice runs as efficiently as possible, taking advantage of time management tools to stay ahead of production demands. The combination of a great manager and front desk, effective marketing campaigns, and state-of-the-art technology will drive growth in any orthodontic practice.
In conclusion, patient reviews can play an important role in helping orthodontists attract new customers and build relationships with existing patients. Utilizing local SEO strategies as well as having a great staff that provides exceptional customer service is essential for any orthodontic practice to gain success. With these tips, you can get more people talking in a positive way about your practice.