The Productive Dentist Podcast
The Productive Dentist Podcast
The Productive Dentist Podcast features Dr. Bruce B. Baird, America's Most Productive Dentist, as he shares the wisdom and knowledge he's gained in 30+ years of dentistry to help dentists become more productive and live better lives.
Productive Dentist Podcast

Do You Deserve a Tip?

Do You Deserve a Tip?

5/17/2021 10:49:38 AM   |   Comments: 0   |   Views: 77

“Is your office serving patients so well that they deserve a tip?”

On a recent trip to the Maldives, my wife and I experienced truly exceptional customer service from Qatar airline. In fact, the service was so good, that as we were exiting the plane, my wife asked me, “Are we supposed to tip them?” That hit me between the eyes. 

People are starving for exceptional service. From the leadership, to the team, to the practice, how do we present service to patients in our dental offices? Do we go the extra mile? So today, I’m talking about how you can lead that charge in your practice and go from a good practice to a sought after practice:

                
  • Getting the team to understand your vision
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  • What details make that “extra mile” service
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  • Motivating the teams’ attitude
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Do You Deserve a Tip?


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