Navigating Dental Insurance Podcast (
Navigating Dental Insurance Podcast (
This teaches the best practices for cash flow, recurring revenue, Membership plans, PPO Fee negotiation, insurance best practices, marketing, reducing your dependence on dental insurance and building a fee for service practice.
Jordon Comstock

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51: Perio Coding, Supervised Neglect, and ****ing Capitation Plans with Debbie Seidel-Bittke, RDH
DebbieDebbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is well-known as a former clinical assistant...  Read More
50: Self-Reliance by Jordon Comstock
Self RelianceThis month Jordon wrote an article featured in Dentistry IQ regarding Self-Reliance. He approached it from the perspective of reducing dependence on insurance participation and becoming more self reliant on obtaining patients through effective means.As requested by many listeners, Ben...  Read More
49: DSO’s for Solo Practitioners Create Huge Negotiating Leverage with Dr. Brady Frank
Brady FrankDr. Brady Frank is a fan favorite! He is an international lecturer who focuses on implant placement and transitions. He operates a successful practice in Medford Oregon and has a following of over 1000 practitioners who seek his advice on both placement of implants and dental...  Read More
Categories: DSO
48: Insurance audits (internally) produce tens of thousands of dollars with Hilary Tien
Hilary TienHi folks, this is Ben Tuinei & Jordon Comstock and it’s our pleasure to introduce today’s topic. Today, Ben audited a client office and found over $150,000 money they should be collecting from insurance payments! I’m amazed at how many dental offices are leaving on the table when it...  Read More
Categories: dental insurance
47: Part 2 of Reducing Time Spent on Insurance Administration with Melissa Dunham
                                    melissa 2                        Melissa appeared on episode 44 and since then, we’ve been flooded with emails to have her come back on and answer a ton of questions. During this episode, Melissa covers 3 main areas:1. Adequate dental insurance inquirey –...  Read More
Categories: #bestdentalpodcast
46: Ben and Jordon discuss the Power of UCR and Fake Regulations
                                    ben jordon                        During this episode Jordan and Ben answer listener questions regarding UCR, discounts, and fake regulations circulating the industry. Ben believes that  is the best place to obtain the appropriate UCR standards for your area....  Read More
Categories: #bestdentalpodcast
45: An Amazing Journey from PPO to Fee For Service by Dr. David Eshom
                                    david eshom                        Dr. David Eshom is a general dentist with twenty years of experience in the art and science of cosmetic dentistry. Dr. Eshom has his undergraduate degree in business and his Doctor of Dental Surgery from the University of...  Read More
Categories: #bestdentalpodcast
Episode 44: A Proven System to Reduce Time Spent on Insurance Administration with Melissa Dunham
                                    Mellisa d.                        Melissa has spent the last 30 years working and perfecting a system to manage dental insurance within a dental office. She is the boss at her husbands dental practice in Virginia Beach running a 2.8 million dollar operation....  Read More
Categories: #bestdentalpodcast
Episode 43: The Dental CE Network – Where Travelers can find CE
                                    Craig t smith                        Dr Craig Smith is a practicing general dentist in Highland Utah. He started an organization called  in an effort to promote and publish continuing education courses all across the country. The intent is to provide a one stop...  Read More
Categories: #bestdentalpodcast
Episode 42: Creating a Schedule with insurance fees in mind with Amy Deschamps
                                    Amy d.                        Amy Deschamps has over 25 years in dentistry working in every aspect except as a doctor or hygienist. She was one of the top consultants at Mercer for a number of years. She’s recently built a practice management consulting firm that...  Read More
Categories: #bestdentalpodcast
Episode 41: Eliminate PPO Fee Schedules and Replace them with your UCR/Standard Fees/FFS
                                    41                        Mr. Ben Tuinei takes questions from guests regarding the following issues:1. Incorrectly billing D2751 instead of D2740 for EMAX or Zirconia Crowns2. Delta Dental trends nationwide – the elimination of the Premier contract3. Can you...  Read More
Categories: #bestdentalpodcast
Episode 40: The Power of Humor with Dr. Howard Farran
                                    Howard                        While this is not an insurance related topic we felt that it was important for us to invite a friend and mentor, Dr Howard Farran to our show. During this episode Dr Farran talks about the power of using humor in your presentation....  Read More
Categories: #bestdentalpodcast
Episode 39: PPO or FFS, Taking Patients From Want to Need by Dr. Chris Salierno
                                    Chris Salierno                        Dr. SaSalierno received his B.S. from Muhlenberg College and his D.D.S. from SUNY Stony Brook School of Dental Medicine. He completed his formal training at Stony Brook Hospital’s General Practice Residency program where he...  Read More
Categories: #bestdentalpodcast
Episode 38: The Wold of Insurance According our Mentor, Dr. Mark Costes
                                    Mark Costes                        Dr. Mark Costes is far from a typical dentist and dental coach. During his career, he has been able to start or acquire over a dozen successful dental practices during some of the profession’s most challenging times. But Dr....  Read More
Categories: #bestdentalpodcast
Episode 37: Medical Billing in Practice by Dr. Marty Lipsey
                                    Lipsey                        Dr. Lipsey’s passion for dental sleep medicine is what led him to notice the need for quality medical dental billing resources. As the founder and president of Dental Sleep Med Systems, Inc. since 2008, he has served as a full time...  Read More
Categories: #bestdentalpodcast
Episode 36: The Elevated Patient Experience with Chris Brown, MBA, PhD
                                    chris brown                        Chris has a Bachelor of Science in Business Administration from Utah Valley University, an MBA from Thunderbird University, a Master’s in Research Methods from Cranfield University (England), and a PhD from the Australian...  Read More
Categories: #bestdentalpodcast
Episode 35: Genius Marketing Advice from a Guinness World Record holder, Minal Sampat RDH
minal Minal Sampat is a marketing consultant, public speaker, registered dental hygienist, digital media fanatic, and an enthusiastic shoe lover! As a practicing dental professional who is also married to a physician, Minal understands...  Read More
Categories: dental marketing
Episode 34: Fee For Service Model Versus PPO Model with Jonathan VanHorn CPA
Vanhorn Jonathan created DentistMetrics to solve the problem facing many dentists – they have a complicated business and their time is stretched way too thin. Most dentists spend 15,000 hours learning to be a dentist but ZERO hours...  Read More
Episode 33: Common Insurance Questions answered by Tessina Barney
tessina 33 During this episode Tessina answers several of the most common insurance related quetions sent to us by the listeners. Per popular request Tessina has been asked to make a 4th appearance on the podcast to address certain key...  Read More
Categories: dental insurance
Episode 32: The Front Office May be Your First Line of Defense – with Laura Hatch
laura hatch Laura Hatch is the owner ofand serves as an office manager at a Fee For Service she co-owns with her husband in San Diego. Having built a PPO practice in her husband between 2002 and 2005 in Baltimore; then starting from scratch...  Read More
Episode 31: The Principals of Influence with Dr. Christopher Phelps
phelps influence Dr. Phelps is a repeat guest of our podcast by popular vote. He appeared on Episode 12 where he talked about how to grow an in-house membership plan. We do discuss a lot about membership programs during this episode and Dr...  Read More
Episode 30: Eliminate Dental Insurance Forever with Dr. Mark Costes and Qadeer Ahmed
procare-mark-costes This episode is a reply of Dr. Mark Costes’ interview with Qadeer Ahmed of ProCare Dental Services. During this Episode, Dr Costes interviews Qadeer from a dentist perspective. Qadeer speaks about the ProCare...  Read More
Episode 29: Getting off of the PPO treadmill with Gary Kadi
kadi Gary Kadi is the CEO of Next Level Practice (). Known for his positive contributions to the lives of dentists and dental teams across the globe, Gary Kadi has been a devoted advocate for the whole of the dental community, their...  Read More
Episode 28: How a Chat Function on Your Website Can Improve Your Marketing
chat Since the internet was created the world has become a much smaller place. The vast majority of the American public use technology as a means to make life or work more efficient. Despite the advances in technology, online chatting with...  Read More
Episode 27: Surviving PPO’s with Dr. David Maloley from the Relentless Dentist Podcast
maloley Dr. David is a practicing dentist in Vail Colorado. Yes that’s Vail where the famous Vail ski resort is located. Not only does Dr. David live the good life, he hosts a very popular podcast called the Relentless Dentist Podcast...  Read More
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