The Front Desk Paradox
New Hire. Two words that seem unreasonably intimidating every time they are said, especially when you are the one doing the hiring. No matter the industry, the office, or the person, filling an open position is not an exciting task. But the day you opened a practice, you inherited that...  Read More
No One Ever Taught Me That
Have you ever heard the words, “No one ever taught me that?” I can’t count how many times I have. Coming from the trainer’s perspective, it is difficult to first, translate all your dental knowledge in one training session and second, hold the trainee accountable when the information being taught...  Read More

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