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Searching: insurance denials
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Page 1 of 18
Message Board
Views: 4224 | Replies: 116
up for it twice. she would also pull people forward in the schedule instead of calling people off the unsced list costing me money b/c of insurance denials due to dates of service.....she quit for another office... i had an assistant steal records and forge signatures...she was fired.... i had
June 16, 2014
Staff Management Issues
Message Board
Views: 4198 | Replies: 233
. But to many times employees complain about this and that...and then when they realize how much a new cavitron is with new tips and calling a repair guy in and then getting denials from insurance- they understand that business is not that easy. NO FD and no CDA? Even better. When patients cancel
September 01, 2025
Staff Management Issues
Message Board
Views: 152 | Replies: 8
of claim denials or paperwork. The better services usually pay for themselves (and then some) through improved collections rates and faster cash flow. Have you thought about what it would look like if your coordinator had uninterrupted time for patients while the behind-the-scenes insurance ran
January 09, 2026
Staff Management Issues
Message Board
Views: 169 | Replies: 10
One of my front desk has been with us for three years I haven't been impressed with lately. She doesn't look put together in the mornings. She looks messy. Sometimes wear sweatpants instead of scrubs. Doesn't smile much to the patient or to other staff. Makes errors with insurance verification. Etc
May 01, 2026
Staff Management Issues
Message Board
Views: 225 | Replies: 10
Anyone ever hire a person from the medical field ----->dental field. Prospective hire has worked for a medical clinic as front receptionist/biller/insurance/accounts for 20 years in the medical field. Last job lasted 10 years. Great references and great personality. Knows how to read EOBS, claims
November 09, 2017
Staff Management Issues
Message Board
Views: 524 | Replies: 23
with an assistant. All options are crappy. All NPs in the doc sched, have DA take check med hx, xrays, flip room, next. If any ins pays you less per prophy than the hyg hour, drop them like it's hot. Others will fill it out, trust me. It's tough these days. Not to mention the cost of health insurance
April 03, 2026
Staff Management Issues
Message Board
Views: 240 | Replies: 10
a flow in mind. Start of day, end of day, bur blocks, insurance breakdowns, cassettes, sterilization process .... Assign clinical staff an op. Start a Google doc and keep it open in each op. Ordering is a system, restocking is a system and should only be done once a week. yes, I, too would like to hear
June 27, 2021
Staff Management Issues
Message Board
Views: 541 | Replies: 20
want to know if it's illegal or considered a discrimination to ask if the applicants have had history of crime. If asking about criminal history is illegal, then all the government agencies including the state boards, DEA, etc. and insurance companies are criminals. When renewing your license or sign
March 15, 2021
Staff Management Issues
Message Board
Views: 2392 | Replies: 106
to work lower volume and keep a bigger piece of the pie. Having just dropped my last insurance, I understand. It's partially a final decision, partially not. Edit This could very well could make your practice sell easier if you're barely breaking even on hygiene. From a strictly selling standpoint
December 16, 2025
Staff Management Issues
Message Board
Views: 630 | Replies: 32
in revenue. Currently use Eaglesoft. Do not use any text confirmation or online scheduling or paperwork and no online insurance verification. Paper charts. My front desk person now needs help with billing, ins, etc. I completely accept she needs help. I want to start using some online services to help her
August 13, 2024
Staff Management Issues
Message Board
Views: 170 | Replies: 6
! We look forward to hearing from you. YOUR NAME Dental would like to thank all applicants for submitting their resume, however, only applicants selected to be interviewed will be contacted. And I'm happy to share the denial letters/emails we utilize. Linked here: Thanks Shannon! That' a great tip.
May 15, 2020
Staff Management Issues
Message Board
Views: 748 | Replies: 37
it for a temporary bandaid. I know one of my dental friends just lets his wife remote login from home and just do it all remotely. After all no one will watch your money better than your spouse/yourself. They will fight for every claim, every denial, and check to make sure everything is covered prior
June 18, 2024
Staff Management Issues
Message Board
Views: 497 | Replies: 14
, only employees are allowed in work areas. Blame it on our litigious society and your insurance carrier. "I know you love meeting your wife here every morning. Our insurance company requires we limit access to the work areas to employees only. We would ask you meet your wife outside of the office so
March 18, 2026
Staff Management Issues
Message Board
Views: 318 | Replies: 12
on the Chiropractor visits? That health insurance at 80% is huge. Both for staff and huge expense for you. Very generous. That's generous. It's hard to take perks away once you start. The most common benefits and perks that we see: PTO: 1 week the first year, 2 weeks the second year, 3 weeks after 5 years
January 29, 2026
Staff Management Issues
Message Board
Views: 370 | Replies: 17
knowing her ring is safe and close to her heart. This personal accountability stops all the other BS. For all you know, the assistant was just trying to help. The denial is second hand and plausible. I don't understand this part. She placed the ring on the counter Before She Degloved? Where
October 16, 2025
Staff Management Issues
Message Board
Views: 1076 | Replies: 9
: Probationary period and salaries Payroll policy Punctuality Paychecks and bonuses Paid vacations Paid holidays Retirement plan Personal and sick day policy Staff meetings Continuing education Employee discounts for professional services Medical insurance
October 30, 2015
Staff Management Issues
Message Board
Views: 2763 | Replies: 100
ridiculous the BS..and it's gotten much, much worse since the recession. Canadians just don't understand freedom of insurance to be protected I guess Linda..I think it's in the constitution. . Mouth guard patients suck up so much of our chair time. Is your fee including any follow up visits at all
July 13, 2015
Staff Management Issues
Message Board
Views: 1387 | Replies: 45
with denied payments and she had been blaming it on insurance ( Delta shifted to Farmington ,hence the denials per her ). I posted checks, credit card payments. Definitely helps to get over the hunch and understand what is going on in the practice. Hopefully we can make this practice grow. You will...just going to have to dig in for a bit as you learn the front and search for a new FD person.
January 03, 2020
Staff Management Issues
Message Board
Views: 312 | Replies: 4
I have a front desk that has been making mistakes too often lately. One of her duties as to verify insurance. I had another insurance not pay for the visit because his insurance was out of net work. So we got zero payment. And the patient is upset because insurance was supposedly verified
January 05, 2026
Staff Management Issues
Message Board
Views: 239 | Replies: 1
Please tell me what most offices pay towards medical health insurance in a solo practitioner working 4 days a week? Do you pay them a set amount per month? Does anyone pay the whole premium? thank you for your answers I don't pay for medical, but several friends in my area pay $200-400 per month for employee health insurance. Some pay the premium and some just effectively subsidize it with a bonus.
June 16, 2020
Staff Management Issues
Message Board
Views: 345 | Replies: 14
it between checking in patients. Takes 20 minutes to verify insurance for next days patients. Maybe another 20 to figure out copays. Less if you've done pre-ds. So like 30 minutes per day done throughout an 8 hour period. Entering payments is like 10-15 minutes per day. Stop letting your front desk
March 16, 2026
Staff Management Issues
Message Board
Views: 506 | Replies: 6
I would like to offer my current employees health insurance. Does anyone in the forum know any health plan which is cheaper and affordable to offer them? Don't know if you can still do it, but I used to give my staff a health insurance stipend. $X per month for them to buy it. Some staffers were
May 16, 2018
Staff Management Issues
Message Board
Views: 345 | Replies: 5
I have been given several differing viewpoints on this issue and am looking for some clarity. Some of our staff have dental insurance. Obviously for preventative work we submit to their insurance and collect payment since it is covered at 100%. Currently for restorative work we have not been
October 12, 2015
Staff Management Issues
Message Board
Views: 201 | Replies: 3
Hi! I am wondering what other dentists do to minimize revenue loss once mistakes are made by the insurance coordinator regarding coverage, etc. My insurance coordinator is pretty good, but everyone makes mistakes. She incorrectly quoted a patient that Arrestin was covered by their insurance when
May 21, 2014
Staff Management Issues
Message Board
Views: 402 | Replies: 18
for the practice. Would love to hire a new person but I can't until she is gone. Ive gotten occasional complaint from patients about her work as well. About forgetting to return call/text or not verifying insurance properly. She has given me too may reasons at this point. How do I navigate this ? I haven't fired
March 03, 2026
Staff Management Issues
Message Board
Views: 773 | Replies: 34
/paid out leave. It would lower my unemployment payout. Im not opposed but, feel re-filing is a can of worms in its own right. Im quite sure the employee isn't aware this would affect her unemployment and views it as 'free and earned' money I paid 90 days for health insurance which was a bonus in its
December 22, 2025
Staff Management Issues
Message Board
Views: 603 | Replies: 22
One of my hygienist just gave notice. She works part time and I pay her $55/hour. She claims her new job, also part time, is $53/hour and dentist will fully pay for medical insurance that has a $600 per year deductible. I don't know of any such insurance plans that would be affordable to give
October 26, 2025
Staff Management Issues
Message Board
Views: 1180 | Replies: 30
, either with or without a laboratory smock. Inadequate personal hygiene. Unauthorized solicitation of goods or services to patients. Fraudulent billing of family members dental insurance for personal gain. Solicitation of patients to any other practice. Infection
May 28, 2024
Staff Management Issues
Message Board
Views: 544 | Replies: 16
I am considering offering an employee health insurance stipend as opposed to offering health insurance. Pros 1.) It takes away the headaches of the admin associated with a health plan 2.) It takes away the scenario of employees coming and going and finding myself in a situation where only 1 or 2
February 16, 2025
Staff Management Issues
Message Board
Views: 298 | Replies: 9
and for whom disbelief, disavowal and denial are instinctive responses creates an environment where levels of denial are so great that those involved are oblivious of the foolishness and self-evident absurdity of their denials when presented with the facts, with the result that non-involved observers
August 14, 2019
Staff Management Issues
Message Board
Views: 332 | Replies: 9
I just hired a new dental assistant. At the 90 day mark, I force the assistant to take medical insurance (I pay for them) OR if they can prove they have insurance through a different source, I give them cash in lieu of medical insurance. This new assistant says she has state welfare medical
December 06, 2018
Staff Management Issues
Message Board
Views: 685 | Replies: 13
Just wanted to get a feedback frompractice owners who offer health insurance to their employees- Do they have a higher employee retention rate ? Do they make a part contribution or 100 % ? What is the average cost increase per employee if you contribute 100 % ? I did this for many years
May 04, 2018
Staff Management Issues
Message Board
Views: 149 | Replies: 2
I have been recently approached by one of my employees regarding me providing health insurance through the practice. Her insurance representative stated that if I offered it through the practice her premium would be less and that the employer is not obligated to contribute. He also said
November 25, 2016
Staff Management Issues
Message Board
Views: 850 | Replies: 32
In my handbook I'm providing full time employees 50% of health insurance after 1 year of work. If the employee has a family and wants family coverage, then the individual will need to pay the rest of the family premium minus what their individual portion would be. However, my insurance broker told
February 21, 2015
Staff Management Issues
Message Board
Views: 443 | Replies: 6
I work in a corporate office, I am the only dentist there. Recently, I had the regional manager coming over to my office and asking my office manager to charge an enhancement fee for PPO insurance for Full Zirconia crowns and Layered zirconia crowns. So they charge the patient his copy of D2740
July 22, 2014
Staff Management Issues
Message Board
Views: 559 | Replies: 9
the dentist that they choose. It is very difficult once you make changes and the older employees refuse to adapt. Her current employer is in denial that this is happening so good luck with the notification. Yeah, I understand that I can't stop the patient from leaving. I just want it to stop
May 31, 2015
Staff Management Issues
Message Board
Views: 541 | Replies: 18
of it being permanent. Good thing no dentists rely on cosmetic work' for any of their revenue. Yes, this is sarcasm.... My thought is to hold taking any action until you get confirmation or denial with regard to the medical necessity or elective nature of the surgery. The Dr.'s note you requested should
January 10, 2023
Staff Management Issues
Message Board
Views: 317 | Replies: 15
, damaging morale, trust, and stability. It also connects turnover to bigger structural changes in dentistry. Fewer new graduates are going straight into ownership because the risks feel higher than ever. Overhead is up, student debt is crushing, insurance is more complex, staffing is scarce
February 07, 2026
Staff Management Issues
Message Board
Views: 645 | Replies: 27
A couple of my staffs have approached me about providing group health insurance through the practice. They claim that 100% of the premium can be deducted pre-tax. Does anyone have resources regarding the rules and regulations of employer sponsored health insurance. From what I can gather, I have
November 04, 2016
Staff Management Issues
Message Board
Views: 244 | Replies: 6
Wanting advice on where to start plan for health care coverage for office staff. I have zero back round and was planning on checking with Costco vs my commercial insurance representative. I m really looking for the most basic care . We don't have cpa due to cost and roi currently. We have a book
April 26, 2016
Staff Management Issues
Message Board
Views: 1327 | Replies: 46
from 8-5. She has 1 year general practice experience and 1 year ortho call-center experience (checking insurances and making treatment plans for a large corp ortho practice.) She does most of the front desk tasks (insurance verification, phones, dealing with patients, etc.) She doesn't do AR, unless
January 28, 2018
Staff Management Issues
Message Board
Views: 800 | Replies: 23
do most practice offer insurance to staff members? what is the best way to do this to make it fair most staff dont care about insurance. all my staff has some form of insurance thought spouse. i have 1 staff who doesn’t have health insurance and asked me if i can offer it to her. So
February 10, 2015
Staff Management Issues
Message Board
Views: 533 | Replies: 14
Hi everyone, hoping to get a few opinions... We have always offered our staff health insurance but due to rapidly increasing costs, we are going to cancel the office's policy and have the staff switch to obtain an ACA plan. We want to help the staff out to bridge any gaps financially between
October 01, 2014
Staff Management Issues
Message Board
Views: 220 | Replies: 7
I have not provided health insurance to employees before. If you are in Massachusetts and provide staff health insurance please share your thoughts - how/ where to get info and estimated costs associated - basically whatever you have to share I'd like to know. Thank you in advance! Anyone offer
April 02, 2021
Staff Management Issues
Message Board
Views: 123 | Replies: 4
Hi. I had a sub hygienist here last week. She broke a composite off of a patients tooth 25 dilf. patient had it before i met her, sub hygiene did not tell me. patient noticed when she was home Should I bill her insurance or just do it for free? Good chance it was already on its way out when
October 16, 2025
Staff Management Issues
Message Board
Views: 165 | Replies: 3
Hi, Currently I am running a 4 days a week operation at 8.5 hours per day. Office manager front desk girl gets about 30 dollars per hour and assistant gets 25 dollars per hour. We don't have a hygienist. Haven't been able to find one. In any case secretary asked me about health insurance weather I
September 21, 2020
Staff Management Issues
Message Board
Views: 196 | Replies: 11
Just curious as to how often your office gets audited to provide employee compensation data to your insurance company that handles your workmans comp? I've NEVER had a single claim filed for this nor has my staff sized changed and suddenly we seem to be getting audited more regularly now? I just
January 25, 2018
Staff Management Issues
Message Board
Views: 342 | Replies: 18
I have provided Medical Insurance for one of our Hygienists. His wife is employed at a large company and he has the option of being placed on her Medical Insurance through her employer. He asked to receive higher pay as a result of opting out of the Insurance I have been paying for. I'm inclined
December 19, 2017
Staff Management Issues
Message Board
Views: 756 | Replies: 19
denial for unemployment benefits. She then tried to sue me for wrongful termination. No attorneys would take her case -they said my documentation was too good. She had a bunch of her friends (who are not even patients of my office) write untrue bad reviews about my office on all kinds of social
June 14, 2019
Staff Management Issues
Message Board
Views: 350 | Replies: 20
of network with the lowest reimbursing insurances ( if practice is PPO) and then find yourself without a need for as many hygienists, and ensure you are keeping the highest performing hygienists and weed out the under performing ones. Put an ad out for new hygienists. Have some ready to hire. Cut
July 23, 2025
Staff Management Issues
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