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Searching: insurance denials
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Message Board
Views: 782 | Replies: 12
I don't completely understand how accurate it is but will it help us diagnose or will it be a tool for insurance to deny claims? Does anyone have information about how this will work? I'm currently looking into overjet as well. Would love some feedback from anyone that has tried it. Software seems
February 19, 2026
Software Discussions
Message Board
Views: 43 | Replies: 0
. That is the real story. Right now, the biggest wins are not autonomous diagnosis. They are operational. Scheduling. Recall systems. Insurance verification. Claims narratives. AI phone systems. Missed call texting. Two way communication. Online forms. Automated reminders. Treatment follow up. Analytics
May 20, 2026
Software Discussions
Message Board
Views: 573 | Replies: 18
in PPO plans. Denticon sits at the top of the cloud stack because it was built for scale. It centralizes insurance verification, billing, payment posting, claims, imaging, charting, online scheduling, patient messaging, and reporting. It connects every part of the business under one cloud roof. Denticon
May 21, 2026
Software Discussions
Message Board
Views: 34 | Replies: 0
scheduling. Automated insurance verification. Smarter documentation. Lower staff burnout. Faster communication. More production with fewer people. Some of that is real. Some of it is marketing. Most of it sits somewhere in the middle. The biggest mistake dentists can make right now is believing either
May 22, 2026
Software Discussions
Message Board
Views: 58 | Replies: 1
connected to something meaningful. A hot tooth. A hard extraction. A nervous patient. A crown that did not seat. A molar endo that made you question every life decision since freshman biology. Now the stress is increasingly wrapped around the dentistry. Insurance narratives. PPO audits. Electronic
May 18, 2026
Software Discussions
Message Board
Views: 720 | Replies: 11
-ons incur more charges? I am interested as well. There are two packages for Adit cost varies depending on if you are doing an annual payment or month to month. Insurance verifications is the only "add on" cost as of now. Tech Bundle - $349 / mo Practice Analytics Bundle - $449 / mo add on for insurance verifications - $150 / mo *** Happy to connect and show you a demo too. Is data important or are the other features more important?
May 10, 2026
Software Discussions
Message Board
Views: 125 | Replies: 3
We have been using Dental Xchange for years, and last year we added NexHealth for insurance verification. NexHealth seems to be going ok, but maybe not great. Someone told me that Vyne is better for insurance verification than NexHealth, and looking at Vyne's website it appears they may do
March 18, 2026
Software Discussions
Message Board
Views: 1056 | Replies: 30
finally added-like calculating pending insurance claims against remaining benefits-don't impress me, because virtually every other major software has done this out of the box for years. It took years of user requests and complaints for Curve to even acknowledge the gap. Same with the inability to set
April 30, 2026
Software Discussions
Message Board
Views: 401 | Replies: 35
old charts with notes and finances all on the same page. It makes me nostalgic for a simpler time. Then the office entered the age of paper notes/computer billing until it transitioned to computer charting right before I purchased. So I still use paper charts for all insurance EOB's, health forms
May 09, 2026
Software Discussions
Message Board
Views: 23 | Replies: 1
I think one of the biggest issues with the Dental Software programs I've used (Dentrix and EagleSoft) is their inability to flag specific frequency or coverage issues per insurance plan. I'm unsure if any of the Cloud-based softwares do this, but if so please let me know! We have to rely too much
December 18, 2025
Software Discussions
Message Board
Views: 133 | Replies: 8
. Production, procedures, schedules, collections, insurance, patient records, and provider activity all start there. Then come the analytics companies, such as Practice by Numbers, Dental Intelligence, Jarvis Analytics, Sikka.ai, and Practice Analytics. These platforms try to turn raw PMS data
May 09, 2026
Software Discussions
Message Board
Views: 70 | Replies: 0
I am in the process of evaluating a practice to purchase and fold into my practice. The owner is not very computer savy. He told me I could come into his office and use his computers to find anything I want to find. He has been using AltaPoint for keeping his financial records. I wanted to pull a report for production by payer and by insurance company. Can anyone help me with instructions on how to pull that report with that software? Thank you!
September 02, 2015
Software Discussions
Message Board
Views: 35 | Replies: 0
This article dives into why one-size-fits-all workflows are the enemy of efficiency and how customized, secure systems could save dental offices hours of manual work (like seriously, 7 hours a day on insurance portals?!). Whats your take, have you seen tech upgrades that actually make your day easier, or is it all just a fancy headache? Lets hear your horror stories or success wins with dental software!
August 11, 2025
Software Discussions
Message Board
Views: 543 | Replies: 15
notification responsibility, cost sharing, etc. who pays the piper? How does a cloud provider protect your practice from a distributed denial of service attack? It would be impossible to use a cloud system if some bad actor chose to hammer your router from the safety of an Internet Cafe in Uzbekistan
October 29, 2019
Software Discussions
Message Board
Views: 200 | Replies: 5
of technology. I have a CBCT and an itero and plan my implant cases virtually. But when it comes to office and front desk software, we are behind. We used Dentrix for our management software. The first recommendation or advice I need is what software to use to send attachments for our insurance claims. Let
April 18, 2019
Software Discussions
Message Board
Views: 84 | Replies: 3
is extremely expensive for our small office and every feature costs extra. Xray attachments for claims, Insurance exchange software, on and on.... Which is actually not our biggest problem. Just a few of our issues: I can't turn on insurance estimating for one (or just a few) insurance companies.It
October 30, 2020
Software Discussions
Message Board
Views: 91 | Replies: 5
, then the rest is due 1 week before surgery. Anything owed after surgery you will never collect. Thanks for your reply. I am actually referencing when we have to send inoivces for moneies owed. We pre-d everything so have a accurate idea of what a patient will owe but then as you may be aware things change after insurances process claims Gotcha. For those we just mail out the bill. Thanks!
May 28, 2025
Software Discussions
Message Board
Views: 127 | Replies: 3
as well. Wondering how it went? Thought this was a dead end thread, glad we're not alone in our misery. We did a test conversion with Open Dental and only top level geographical info came over - patient names, and SOME appointments. No insurance or financial data. Dentrix gave us the same answer. What
May 23, 2025
Software Discussions
Message Board
Views: 342 | Replies: 24
, a lot better than voice mail or a basic answering service.- All outbound calls (to patients and insurance companies) are handled by the virtual receptionist, ie., all appointments are verified, all insurance eligibility and benefits are checked before the appointment.- All insurance billing is handled
December 16, 2010
Software Discussions
Message Board
Views: 256 | Replies: 2
Please share your experience. I'm looking for a cloud based PMS. The most important things for me are ease of use and great technical support. I'd like also to check insurance eligibility and track claims easily. I don't love Ascend - I just use it to help a client, not on a daily basis
August 12, 2024
Software Discussions
Message Board
Views: 298 | Replies: 2
insurance info, but I do not subscribe to that. I use Yapi for patient reviews and texting communications. I find that some people respond to calls and some to text, so this program helps us text easily. I'm sure that there is integration with other apps or perhaps Open Dental, but I am creature
January 19, 2023
Software Discussions
Message Board
Views: 154 | Replies: 7
of them. More complete, legible, all in one place, yes. Waaaay more expensive. That said, I would still do it.Absurdly faster, but you have to use it correctly. With note templates we can have a note done in 30 seconds, codes posted and fired to the insurance...20-30 seconds. Even pre-authorize
January 10, 2019
Software Discussions
Message Board
Views: 829 | Replies: 31
another window, ask the question, click on the answer until you get to an appointment with the right person, at the right time, for the right amount of time, with the correct insurance information. I thought Front Office Rocks would have this type of system, but they don't. Yeah, I am moving
August 02, 2024
Software Discussions
Message Board
Views: 98 | Replies: 2
of untreated periodontal diseaseAlso for insured patients->a custom note at the end of the form that the copayment fees are an estimate. And that they are financially responsible for fees not covered by their insurance. As well as a disclaimer that if their insurance changes, the fees and copayments will change accordingly
September 29, 2021
Software Discussions
Message Board
Views: 974 | Replies: 7
-insurance verification -Review generators -Dental Intel/Practice by numbers reports? In essence I'm asking, all told, what does a dental office that uses Open Dental and upgrades to these add-ons pay? Is it more or less than the ~$700 dollars per month for Curve Dental Pro with all the bells and whistles
January 10, 2024
Software Discussions
Message Board
Views: 584 | Replies: 6
find). Considering they want doctors to provide and trust them with all their patient information, SSNs, insurance info, and sensitive medical history the details (to me) matter. Let's compare that to Open Dental which can be found in 2 seconds on the Oregon business lookup. I have nothing against new
March 16, 2023
Software Discussions
Message Board
Views: 85 | Replies: 5
the patient's name and populate their insurance information but that was about it. It would be really cool to know if anyone else has had experience with the Dox specifically but I think that is a weird ask. Since in my state pediatric files have to be kept essentially forever, it makes this even more
August 25, 2021
Software Discussions
Message Board
Views: 791 | Replies: 19
, digital forms, texting, imaging, etc.). It's not cheap - $895 for the mid-tier plan that does not include Pearl AI or insurance verification tool (that tier I got quoted $1495/mo). I also love that it's very intuitive, sleek, and seems to be very simple to use and not overwhelmingly cluttered like
March 30, 2025
Software Discussions
Message Board
Views: 72 | Replies: 0
Create an appointment in Eaglesoft New Patient Set-up Eaglesoft Training a new person to use Eaglesoft is made easier with training on utube. It is great to have this resource when you need training fast. Dentrix also has tutorials on utube Here is one about creating clinical notes which are important for good records and accurate insurance claim filing A
November 09, 2016
Software Discussions
Message Board
Views: 1085 | Replies: 36
. One click within Umbie from your patient page/charting allows you to view the image in Apteryx. I’m happy to be available as a resource to demonstrate this process that we have developed to be easy for any user. Recently did a demo walkthrough. Blown away by features: automated insurance
June 04, 2015
Software Discussions
Message Board
Views: 1530 | Replies: 56
I've used all three. personally i like open dental > dentrix > eagle software There are a whole bunch of reasons but some of the most important to me as an office manager: 1. Faster 2. Much quicker to do insurance estimations and payments options for various treatment plan
January 25, 2015
Software Discussions
Message Board
Views: 137 | Replies: 4
and the insurance claims. No other work is getting done because of it. The balances don't match up, and the account page is so much trouble to read. I am seriously considering converting back to Easy Dental. Does anyone know if this would be possible? Did you guys get properly trained on how to use
March 22, 2016
Software Discussions
Message Board
Views: 550 | Replies: 31
Hello all, This is the situation I'm in. I just recently acquired a dental practice running veeery old practice management software (Softdent 11). Because of how old this system is, we don't even have access to updated insurance forms on the PMS, and billing is done by filing claims via mail
January 26, 2021
Software Discussions
Message Board
Views: 112 | Replies: 5
crashes. Now, even Dentrix is slow. We only use internet for email and insurance processing. We have 10 clients all running Win 10, Server is running Win 2016. PM software= Dentrix and Imaging = VixWin Platinum. Our network has been slowing down steadily over the past 3 months. We changed all hard
April 30, 2021
Software Discussions
Message Board
Views: 502 | Replies: 22
. Why do most of the DSOs use it? The same reason I use it in my measly 2 chair 1 doctor office: cloud based since early 2000's, robust, affordable, 99% uptime, remote insurance verification agents add insurance plans for me, inherently multi office capable (if I expand), run by 2 young Harvard
April 22, 2018
Software Discussions
Message Board
Views: 460 | Replies: 16
that is intuitive, bridges well with almost any sensor and is useful for insurance estimates. It sounds promising that no server would be needed with Curve. Once one kind of wants to take the steps how the heck do you find someone/a way to implement correctly from finding someone to set up the computers
February 07, 2020
Software Discussions
Message Board
Views: 259 | Replies: 6
in actual manipulation? 2. There is no upfront fee for ES, but I am locked in for support and the eServices insurance bundle for 24 months at $349 per month. The OD only for first 6 months $169, and I can pick up the eService option. I never use ES and OD clinically.Any suggestion will be greatly
July 07, 2019
Software Discussions
Message Board
Views: 130 | Replies: 2
with iPad models 2 or greater) for $250 on eBay. We are saving tons of money on paper and toner. We brought our printing supplies cost down form $3,000+/year to $345. Our scanner and photocopier sit idle since we now use iPads to take pictures of important documents (driver's licenses, insurance cards
January 29, 2014
Software Discussions
Message Board
Views: 855 | Replies: 25
ICCMO meeting in September in Phoenix to hear Howard talk about this in person; I hate to be the negative nelly, but you know this technology is going to be 'weaponized' also. Of course insurance companies have already started and will continue to expand their use of this technology to deny claims
August 10, 2025
Software Discussions
Message Board
Views: 91 | Replies: 5
look at Prosperidents Wall of Shame. Plenty of content there and I suspect nobody hired them thinking they were dishonest. Dentist business insurance policies include employee dishonesty coverage for a reason. Its not a matter of if, its a matter of when. How many dentists have to be sued by patients
March 29, 2025
Software Discussions
Message Board
Views: 331 | Replies: 15
insurance in place. As much as we'd all want our vendors to have the same level of concern about patient privacy as we do, at the end of the day, the buck stops with you, you have to be proactive about this stuff. Just my $.02. Hope this helps.
July 30, 2022
Software Discussions
Message Board
Views: 594 | Replies: 21
to your office profile and fill in the necessary information (some can be populated from Denticon, like Office Hours; some you'll need to populate, like Do you take children? and Do you take my insurance?The consumer clicks the link (probably from your website) and it opens the application with your name
April 22, 2017
Software Discussions
Message Board
Views: 496 | Replies: 38
Hi, I'm a general dentist with a small practice. Blue collar town I participate with a couple PPOs. I have one hygienist one assistant one receptionist. occasionally I will hire a temp for overflow. anyways we use Eaglesoft software for scheduling insurance, digital x-ray. I keep all patient
October 20, 2025
Software Discussions
Message Board
Views: 810 | Replies: 25
, Insurance and patients 5. Text, email-directly to patients chart 6. Electronic claims submission integrated with Vyne 7. Cross reaction medication reviews integrated with Lexicomp 8. Systematic patient flow 9. integrated photos and radiographs minus CBCT 10. VOIP -integrated with phone call so when
October 08, 2024
Software Discussions
Message Board
Views: 949 | Replies: 25
trial, and you can actually get a conversion of your own practice data to play with relatively inexpensively. A cool aspect of Open Dental is since it's open source it can be modified. For example, I had a client who needed a custom insurance report that wasn't available in the stock reports. As I
October 26, 2016
Software Discussions
Message Board
Views: 224 | Replies: 18
transfer, but from what I can tell he was doing the same to the previous owner to the tune of $350/month. He said he would put the entire thing into a spread sheet, but I am afraid it would be thousands of pages and too cumbersome to use. The old insurance information for each patient was so
May 19, 2014
Software Discussions
Message Board
Views: 1114 | Replies: 56
this quarter! This month, I plan on learning more about Phone IQ and Insurance Verification. I believe I can't do the Phone IQ with Vonage but need to check. The insurance verification is new but looks cool. Anyone here use it that care to comment? It looks like it'll save a lot of time. I saw there's
August 10, 2021
Software Discussions
Message Board
Views: 1530 | Replies: 56
it. That's been the feedback I've gotten as they've gotten a chance to work with it. Softdent is the least attractive to us because they do not have the ability to track production tied to individual insurance carriers (insane). Dentrix has a new cloud based program (Ascend) that evidently does
January 25, 2015
Software Discussions
Message Board
Views: 325 | Replies: 46
about $12 per office per year. There are other coding types that are free, but you may have difficulty with insurance and staff. We have looked into it for our website, there are some new options to do it all in a web browser including the TWAIN drivers, but we are waiting for the technology to mature
September 07, 2018
Software Discussions
Message Board
Views: 947 | Replies: 33
an inordinate amount of time riffing thru the reports). Don't be that guy. Computerizing your office will be a very good thing and make you much more efficient (just being able to submit insurance claims over the web is huge). I would stay away from Eaglesoft. Dentrix? Good software and support
September 12, 2019
Software Discussions
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