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Searching: insurance denials
Results: 155
Displaying 1-50 of 155
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Page 1 of 4
Message Board
Views: 65 | Replies: 1
denials for cleanings that were not covered by insurance. No, the lack or frequencies is a major hole in Dentrix.They should have the fields in the software and populate automatically from eligibility
October 17, 2019
Dentrix
Message Board
Views: 588 | Replies: 19
have been a Dentrix user for 22 years and have finally had enough of them. Their recent change to force you to only use their bundles and credit card services and insurance clearing house is the straw that broke the camel's back. Dentrix announced they had some new change coming that may affect a few
May 05, 2026
Dentrix
Message Board
Views: 39 | Replies: 0
of denials from this once the Essential Health Benefit pays something, is there Coordination of Benefits with the dental insurance such that we then bill the balance to the families regular dental insurnance carriers which then could have a primary and a secondary? This sounds like an algebra equation
April 20, 2014
Dentrix
Message Board
Views: 563 | Replies: 39
see is that regardless of whether a practice uses Dentrix, Open Dental, or another PMS, the real financial impact tends to come from how consistently insurance claims and A/R are being followed up . Front desks are usually juggling patients, phones, and scheduling, so insurance follow-ups can
March 16, 2026
Dentrix
Message Board
Views: 19 | Replies: 1
Hello, We have an in-house plan for patients without insurance and we use the code "IN-HO" for it. Can someone tell me how to generate a report showing which patients we have sold this plan to over the last 12 months? TIA This should do what you want:
March 02, 2026
Dentrix
Message Board
Views: 864 | Replies: 29
company (insurance, verification people, dental operating software, IT company, dental service stuff), if they hold you hostage or cause issues with your business, move to someone else. It's a free market. The issue is dentists are lazy af and don't like to change things. As a dentist and software
April 28, 2026
Dentrix
Message Board
Views: 30 | Replies: 1
A number of patients in my practice over the last few months have changed their insurance coverage from United Health Care community plan to Dentaquest. We have been updating their insurance in dentrix as the patient has changed. Is there a way I can print out a list of all the patients that have
September 12, 2019
Dentrix
Message Board
Views: 75 | Replies: 0
Hey - the insurance fees in the Treatment Planner are not showing up correctly. Neither are the patient portions, obviously. The fees in the Progress Notes are correct though. Patient is arriving in a couple of hours for her treatment plan review.
August 19, 2014
Dentrix
Message Board
Views: 145 | Replies: 5
should be collecting from insurance? Even great PMS platforms like Dentrix or Open Dental depend heavily on how consistent the billing follow-up process is. Out of curiosity - how old is your A/R right now?
March 10, 2026
Dentrix
Message Board
Views: 330 | Replies: 4
I am so frustrated! A few of the things I hate about Dentrix Ascend's insurance features (or lack thereof): 1. Despite Dentrix using an insurance database, you have to manually find and enter the claims mailing address every time. Yes, you've already entered Delta Dental of NM 100 times
September 20, 2021
Dentrix
Message Board
Views: 57 | Replies: 2
Hello All, I am in the process of negotiating my dental insurance plans and I am needing a breakdown of active patients and which insurance plan they belong to. I've contacted dentrix and they were not much help in retrieving this information. I was wondering if Townie knew how to run a report
May 10, 2021
Dentrix
Message Board
Views: 32 | Replies: 1
. Choose Misc. and then patient report by filters. The left hand column has filters for Dental Insurance and First Visit Date. Put in the parameters you are looking for. After the list runs, you can export it to excel.
March 17, 2021
Dentrix
Message Board
Views: 93 | Replies: 8
Looking at a possible practice for sale, the practice participates with certain insurance plans. I'd like to know how much collection has come from patients with those plans. How does one run a report like that? Usually there is a payment by source report in most softwares. If the insurance
October 19, 2020
Dentrix
Message Board
Views: 309 | Replies: 5
Is there a workaround for posting EFT payments from insurance companies. I am using G4 and i have to post through the insurance claim or insurance batch payments. This forces the payments to show up on the deposit slip under Dental Ins Check Payment category. This causes a problem when
February 02, 2017
Dentrix
Message Board
Views: 91 | Replies: 2
Not submission of claims....payments. It would seem that there would be a way with one click to go to all of our insurance direct deposit sites, get the info and import it into the patient's ledge. Now, we have to go to Delta, then Aetna, then.....and so on. Is there a way? It sounds like you
April 20, 2016
Dentrix
Message Board
Views: 19 | Replies: 0
We have a good many state employees with BCBS state standard which pays very low (18 for a prophy for example). I think the state pays for that low budget plan for their employees. The state employees have an option to purchase a supplemental plan called Blue Cross plus. If there is a claim, the...
November 25, 2015
Dentrix
Message Board
Views: 154 | Replies: 3
way to run a report in dentrix G5 to find out how many patients are on each insurance plan…………...delta dental premier vs ppo? Frankly it would be nice to know how many patients are on each and every insurance plan. Any other easy way to obtain this data other than
June 26, 2014
Dentrix
Message Board
Views: 107 | Replies: 6
6)Total $ Receivable at end of Reporting Also there are a few glitches as we have people that have secondary insurance that is MA and it might not be billed that period, but I would like to have there information. And when people get impressions, bite registrations etc for dentures or multi step
October 27, 2018
Dentrix
Message Board
Views: 53 | Replies: 1
Dentrix question for you guys. Is there a way to run a report that gives you a summary of the total number of patients with a particular insurance plan? I have tried running one under the insurance carrier report, but it spits out 100+ pages that you would have to manually count page by page. You
January 11, 2018
Dentrix
Message Board
Views: 211 | Replies: 1
We have G5 and have just returned to using Dentrix because of the nice reports it has. I need a report that will show the actual collections from each insurance company. Any suggestions? I guess we could also look at a production report by insurance company. Thank you in advance Townies! I would
October 30, 2015
Dentrix
Message Board
Views: 155 | Replies: 2
Delta Dental has lowered our fees across the board in my area and I am trying to see exactly just how dependant we are on Delta Dental. This is how I am doing it: *Utilizing the Dentrix Insurance Utilization Report to find my total insurance and then running a utilization report with just
September 08, 2014
Dentrix
Message Board
Views: 108 | Replies: 8
Is there a report that would give me the following information per patient? Anyone know how to run this report? Thanks! You could try these to get started. If you have a complete list of patients by provider, that would give you their insurance carrier. If you want to see how many people per
May 05, 2025
Dentrix
Message Board
Views: 28 | Replies: 1
How would I go about looking to see what other patients in our practice have a certain insurance plan? We are only in network for 2 plans, so we have to guesstimate a lot on what insurance will pay if we are out of network. I know it's possible to run a list of patients who all have the same
November 13, 2015
Dentrix
Message Board
Views: 15 | Replies: 1
Does anyone know of someone (Dentrix experienced), I can hire to log in remotely and show my front desk or me how to enter insurance checks, Pre D, EOBs I was hoping to find someone maybe for 1-3 hours at a time to help me get my front office system in a better place. Does anyone know of a current
December 09, 2025
Dentrix
Message Board
Views: 97 | Replies: 2
I've got the latest version of Dentrix. Is there finally a report that I can run that shows the number of active patients per fee schedule/dental plan? A total billing amount per plan would be nice as well. Thanks. Go to Office Manager click Letter and Customer Lists choose Misc tab choose Patient...
July 27, 2021
Dentrix
Message Board
Views: 255 | Replies: 1
Our office is fairly new to Dentrix and we're spending a lot of time entering the insurance plan breakdowns into the system...with calling or going online to get the benefit breakdown to entering into the computer. We know of Trojan with insurance benefits....but not much about eCentral Insurance
June 13, 2014
Dentrix
Message Board
Views: 146 | Replies: 8
to each insurance entered so that's fine but this office pays their docs off of production - not collection and pays them off of the UCR fee. For example, say they pay 60% off of the UCR (which was recently raised) but then they are losing money on that medicaid crown because it doesn't even pay enough
May 01, 2023
Dentrix
Message Board
Views: 58 | Replies: 1
Posting this on Dentrix topics.... I'm used to submitting electronic insurance claims multiple times a day, typically about 3 (mid-morning, lunch, and end of day) -- Dentrix support as suggested that we only submit one time per day. They didn't give a solid answer as to why... only that it can
November 15, 2016
Dentrix
Message Board
Views: 46 | Replies: 1
How does everyone treat young adults still on their parents insurance? I have several 18/19/20 year old patients who are still on their parent's insurance and still live at home. I know that usually when a patient turns 18, they are responsible for their own finances legally but what
March 10, 2016
Dentrix
Message Board
Views: 107 | Replies: 3
I cannot find it? I know that there is a separate software that you can buy to analyze plans Hi, you can run the Insurance Carrier List from Office Manager | Reports | Reference -if you check Include All Insured Patients it will show the patient names and how many patients for each plan A to Z
December 01, 2015
Dentrix
Message Board
Views: 453 | Replies: 25
how do you place an insurance companies ucr in the fee schedule (I know how to put it in as its own fee schedule)so it will show that amount in your production but submit your actual fee to the insurance... anyone???...I need to get back with you tomorrow when I am on the dentrix program. I only
March 10, 2015
Dentrix
Message Board
Views: 167 | Replies: 3
Hi,I am a new practice owner. I have been trying to figure out how to track adjusted production in dentrix. I would like to submit UCR to insurance but post an adjusted production amount to the ledger that would depend on each patients insurance benefits. Currently we submit to insurance and also
May 01, 2019
Dentrix
Message Board
Views: 38 | Replies: 2
We had a new patient come in and after verifying his insurance, and the insurance coordinator attached his insurance plan to him. All seemed to attach as normal. The new patient's son was already a patient with us and had the dad's insurance attached as if the son was the subscriber. When we tried
August 28, 2019
Dentrix
Message Board
Views: 218 | Replies: 8
an installation appointment. I need help deciding what a reasonable budget should be and if Dentrix/Weave is best for my needs. Ive been reading through threads on the topic and not coming up with a stream-lined game plan. My priorities are cost, insurance verification/processing,patient communication
October 02, 2023
Dentrix
Message Board
Views: 151 | Replies: 5
, but instead of calling Dental Xchange I called Dentrix tech support. They informed me there were still a few straggler insurance companies that were not set up to receive claims from DentalXchange, so we'll send paper claims for Anthem until it gets resolved. We check EOBs on the insurer websites
May 03, 2024
Dentrix
Message Board
Views: 119 | Replies: 8
on that day that were received by ecentral. Is there a way to trace if there were other claims that were sent to the batch processor but were never received by e-central? I tried running an aging report and the insurance claims to process report but the claims that I knew about were not on them. I have
September 20, 2016
Dentrix
Message Board
Views: 197 | Replies: 11
Just had a patient come in with Met Life ins. The ins. annual benefit is calculated as follows: $0-500 100% $501-900 80% $901-2500 50% According to Dentrix, there is no way to input this into their software. Our plan is to track this guy manually outside the software. Hope and pray the insurance
August 23, 2018
Dentrix
Message Board
Views: 763 | Replies: 25
In the past, my office has always billed out our contracted fees to insurance companies instead of our UCR and never have to do write offs. We are changing it so we bill the UCR and do the write offs since we've learned that it is beneficial to bill UCR instead. From what I can see and from what
June 22, 2018
Dentrix
Message Board
Views: 34 | Replies: 2
hi, is there a report to run to tell which insurances have paid what in dentrix? So that when i get 1099's from them i can compare with dentrix for accuracy? thanks The following is from support KB Article # 56462, Report For Payments By Insurance Company For Certain Date Range For G4 and above
February 06, 2014
Dentrix
Message Board
Views: 94 | Replies: 3
I am an orthodontist and some insurance companies are billed monthly. I would like to generate a report that would show me every patient that had a visit for a specific month and whether the insurance company was billed for that visit. I've tried different things and the best I could do was use
June 15, 2015
Dentrix
Message Board
Views: 77 | Replies: 2
A few of our insurance fee schedules dont work. We will have the patient file crested. Attach the Aetna fee schedule. And then when treatment planning my cash fees come up. Then we have to go in and manually enter in the correct prices on their ledger.Halp! In the Family File section, make sure you
May 24, 2021
Dentrix
Message Board
Views: 139 | Replies: 8
Reports where you could select minimum balances as well. Any help is appreciated. As far as I recall, the Aging report should have ALL PATIENT balances (over the 30, 60, or 90 you select). It's strange that the INSURANCE AGING report is longer than our AGING REPORT. Generally it's the other way
May 05, 2014
Dentrix
Message Board
Views: 149 | Replies: 5
to automatically account for non-covered or downgraded services? Thanks for any insight! In the Payment Table, you'll enter the amount the insurance estimate (not the... I have found this to be an issue for years. Here is a solution I've found that has worked pretty well for years. It takes an extra
March 14, 2017
Dentrix
Message Board
Views: 783 | Replies: 15
wish we could get a fix to) is when we get the rare insurance payment via credit card. You are unable to post the payment by line item. We have had to go back to do zeroing the claim and then posting a separate payment. (long story) But it is the only way we have been able to accurately get the funds
February 19, 2026
Dentrix
Message Board
Views: 95 | Replies: 2
Hello everyone, I am new in an office. The office manager gives everyone reports that show our production. For every insurance except Delta, the production is adjusted according to the insurances fee schedule. But for Delta the production is shown using our UCR fees. She states that Delta won't
July 03, 2018
Dentrix
Message Board
Views: 40 | Replies: 4
So a couple of our big PPO plans changed their address. Is there a way to globally change insurance plans by carrier instead of doing it plan by plan in... switch to open dental.Your change will be made plan-by-plan. I would recommend making the changes through the Insurance Maintenance window
October 11, 2018
Dentrix
Message Board
Views: 182 | Replies: 9
Whats the simplest way to run an active patient report by insurance plan? In other words, I would like to know how many patients are tied to a particular fee schedule that is loaded in Dentrix Thanks. Tom, just dump em all and go completely FFS.Thats what all the cool kids here seem to do. M Bump
September 22, 2020
Dentrix
Message Board
Views: 81 | Replies: 5
like, newly married, new baby, career....etc. Any particular reason why you don't want to use the Patient Note in the Family File? That kind of information is its express...The insurance coordinator uses that box and it gets pretty full of...What kind of information is the insurance coordinator
September 02, 2016
Dentrix
Message Board
Views: 99 | Replies: 3
Does anybody know what the elctronic EOB's in Dentrix G5 is supposed to do. From what I am understanding its supposed to download a copy to the document center but is that after it reconciles a patients insurance claim and then, or is it just an electronic copy and its still up to the front office
January 05, 2016
Dentrix
Message Board
Views: 130 | Replies: 5
down today and waited for the AR to come in. Aging report - I run this weekly to keep up on my billing dept Procedures not attached to insurance - same Claims not sent - same Practice analysis - To see my YTD gross production vs collection Analysis summary - I dont run this. It doesnt give me
May 19, 2021
Dentrix
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