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Message Board
Views: 34 | Replies: 1
How much insurance is recommended for a one location dental practice with over 10,000 patients? assuming we want business interruption, ransomware coverage, everything included. We use the Hartford for business insurance but they seem to have a 500k limit and I hear it can be over 1.5 million
January 22, 2026
Computer Maintenance
Message Board
Views: 148 | Replies: 8
like an initial line of defense at each PC. We use Untangle firewall and they have affiliated with Malwarebytes for endpoint protection....not my favorite AVWell, endpoint typically means the computers, but yes, I'm talking about all-inclusive protection that includes intrusions, denial of service
August 08, 2019
Computer Maintenance
Message Board
Views: 163 | Replies: 4
. Are they also providing: Annual HIPAA risk assessment HIPAA Management Plan Cyberliability insurance Policies and procedures manual Patch management Real time network monitoring Encryption Encrypted email Application whitelisting Staff training etc.? Hope this helps. HIPAA risk assessment exercise
September 02, 2025
Computer Maintenance
Message Board
Views: 395 | Replies: 20
end of the scale per device if you have a higher number of computers. In my opinion, a suite of services should include: Annual risk assessment and correction of any issues found Policies and Procedures manual HIPAA Management Plan Cyberliability Insurance of at least $250k Data backup and business
November 30, 2023
Computer Maintenance
Message Board
Views: 75 | Replies: 1
did. The core message is simple. Data protection in a dental office is not an IT detail. It is a business survival issue, on the same level as infection control, malpractice insurance, and regulatory compliance. Convenience without resilience is fragile, and Toy Story 2 is proof of how close even
December 27, 2025
Computer Maintenance
Message Board
Views: 450 | Replies: 24
of issues over the past decade, all of which were solved by a call to the Patterson Technology Center. 2k is very high for what you're getting. A typical charge for your size of practice would be closer to $1000-1500, but that would include annual risk assessment, HIPAA management plan, insurance, backup
May 01, 2025
Computer Maintenance
Message Board
Views: 176 | Replies: 11
. He said to push insurance to cover whatever I can get them to and to leave the case open. Ballast may go out, light switches, etc. as time progresses.FWIW, he does not sell computers or do installs. Hes a computer genius but a bit lazy, so he does not stand to benefit financially from it.Does
July 10, 2020
Computer Maintenance
Message Board
Views: 166 | Replies: 5
to computer like a virus does. Bad news is a virus would have been better. The good news, at least for your dental office, is that unless your DPMS is an online service this doesn't affect your practice a whole lot. If you send claims to individual insurance companies via their websites you may want to check
April 17, 2014
Computer Maintenance
Message Board
Views: 375 | Replies: 28
. This is per Anthems latest info. Anthem is Blue Cross, Blue Shield, and a bunch of other health INSCOS. Don't know specifically what dental insurance falls under the Anthem umbrella. Gotta wonder what the HIPAA fine for this breach might be, if any. They claim that no health record data was compromised
March 28, 2015
Computer Maintenance
Message Board
Views: 108 | Replies: 1
assessment and develop a HIPAA management plan You should have cyberliability insurance You should be patching all software on a regular basis You need to do staff HIPAA training and document all of that Hope this helps.
February 21, 2020
Computer Maintenance
Message Board
Views: 548 | Replies: 12
the 2nd location by 30-40%. And, our plan includes disaster recovery, local backup, encryption, encrypted emails, antivirus software, risk analysis, policies and procedures manuals, HIPAA Breach insurance and PCI insurance...all services that they don't seem to be offering. Happy to discuss your
November 06, 2014
Computer Maintenance
Message Board
Views: 387 | Replies: 15
and backup software that we use (as an industry) rely on monthly agent subscriptions and other fees. Really no different than any other business and for non-IT services as well: rent, mortgage, heat/AC, Internet, phone, cell, insurance, cable, streaming services, everything is recurring charges. Hope
May 31, 2022
Computer Maintenance
Message Board
Views: 100 | Replies: 4
adopted the standard of Month-Month agreements. It's on us to prove our worth month in, month out.Not sure if there's anything that is standard, but most dental offices don't go for this. We do 1-year contracts because we have significant upfront costs for the NAS, firewall, cyberliability insurance, etc
August 13, 2019
Computer Maintenance
Message Board
Views: 463 | Replies: 11
for but likely don't need, such as monthly onsite checkups, but missing things that are needed for HIPAA compliance such as a risk assessment, HIPAA management plan, breach insurance, staff training, ransomware protection, etc.I would certainly shop around, I think you can find more comprehensive quotes
December 23, 2024
Computer Maintenance
Message Board
Views: 311 | Replies: 10
support. If you call support more than once a year you may find your potential savings evaporating rather quickly. If you calculate that you will still be saving money this way and are willing to take the associated risks, then cutting the cord may be a good option for you. It's an insurance policy
February 18, 2014
Computer Maintenance
Message Board
Views: 142 | Replies: 5
offer managed service contracts that typically include: HIPAA Risk Assessment HIPAA Management Plan Policies and Procedures Manual Cyberliability insurance Backup and Disaster Recovery Patch Management Encryption Encrypted email Firewall Antimalware and antiransomware software Staff training Quarterly
January 17, 2019
Computer Maintenance
Message Board
Views: 159 | Replies: 3
of these things and quickly click on the link to download the insurance document. I've even had emails like this come in spoofed saying they were FROM ME. All it takes is one staff member not paying attention to click that link that appears to be from a legitimate email and a legitimate link to destroy everything. It happened to John Podesta and caused the fall of the Democratic party.
December 06, 2016
Computer Maintenance
Message Board
Views: 57 | Replies: 2
base of about 8K and have been on VixWin since 2006. It takes VixWin about 2 minutes to load an FMX. Sometimes it won't load and just crashes. Now, even Dentrix is slow. We only use internet for email and insurance processing. Has anyone experienced this? Where do I start my troubleshooting
April 30, 2021
Computer Maintenance
Message Board
Views: 295 | Replies: 8
management plan, breach insurance, backup and disaster recovery, patching, antimalware, ransomware protection, a firewall, encryption, encrypted email, remote support...yada yada yada. Did they give you a breakdown of what that $290 includes? Hope this helps. This is what $290 includes: Desktop
July 15, 2020
Computer Maintenance
Message Board
Views: 75 | Replies: 3
; not even close. Here's a good explanation of the two: There are many companies that can provide PCI compliance. We provide it for our clients, along with $150,000 of insurance in case you have a breach. The best known PCI compliance company is Trustwave, you normally get that through your bank/merchant account. Hope this helps.
April 15, 2014
Computer Maintenance
Message Board
Views: 357 | Replies: 16
Is there a recommended browser that will allow staff to visit insurance websites and block everything else? Will a UTM device block these new ransom wares? Nothing is safe any more.The Easiest Way To Protect Yourself From Viruses IS DON'T TAKE CANDY FROM STRANGERS AKA don't open zip or office attachments from
November 08, 2015
Computer Maintenance
Message Board
Views: 4457 | Replies: 305
, but poorly executed. And all this regulation on us while the government is free to grab all kinds of personal info on us.The biggest error in all of HIPAA was not requiring insurance companies to issue policy holder ID #'s outlawing the use of SS as the prime identifier and requiring us to scrub SS
March 26, 2014
Computer Maintenance
Message Board
Views: 4457 | Replies: 305
by definition, and therefore you must correct it. I've stated this a few times before: you have to weight the cost of correcting these issues vs. the cost of fine and penalties and/or a data breach. It's kind of like car insurance: there's a decent chance you'll never need it, but the one time that you
March 14, 2014
Computer Maintenance
Message Board
Views: 120 | Replies: 8
getting infected gonna affect us at all? And any recommendations on a better malware protection to avoid this kind of an issue for us? Should i be talking to our business insurance agent about liability protection against patients lawsuits i if this ever happens to us and patient id/ info
May 05, 2014
Computer Maintenance
Message Board
Views: 401 | Replies: 19
is super cheap though. I agree with Dan on that! I don't believe we can evaluate a quoted fee without knowing the terms of what is included. If it's just plain old managed services then yup, it's high. But, if it includes things like backup, disaster recovery, HIPAA manuals, breach insurance
October 21, 2015
Computer Maintenance
Message Board
Views: 503 | Replies: 26
Just installed Windows 11 in my main op pc. Very impressed. The virtual desktop is stunning for flicking through several pre opened programs in split screens. I can have OD and Apteryx on one desktop in split screen and another have OD and a web browser logged into insurance check and another
March 30, 2023
Computer Maintenance
Message Board
Views: 384 | Replies: 6
don't know if they even include services like a HIPAA risk assessment, management plan, Breach insurance, etc. You should definitely shop around, I believe you can get a lot more and pay a lot less. Check your PM. Yes, $2100 is quite a bit more than the market will bear. I'd be shooting for something
February 27, 2017
Computer Maintenance
Message Board
Views: 705 | Replies: 24
. $4-5k/month is nuts. Think about it you could probably hire a full time IT consultant for that price, and they could at least answer phones and file insurance in their spare time!I beg to differ. You're paying over $50,000 PER YEAR for IT support...that's nuts. You could replace every one of your
June 03, 2019
Computer Maintenance
Message Board
Views: 787 | Replies: 31
. $100,000 or Breach insurance and $150,000 PCI insurance. So, while $500/month isn't outrageous, you're not getting much for it. Plus, you should never work with a company that REQUIRES a managed service contract, they should always present options. Hope this helps, The COGS of what they're
December 18, 2014
Computer Maintenance
Message Board
Views: 237 | Replies: 20
of insurance administrator, the breach went on for 9 years. A few of my FB groups had threads about it and everyone got it.even if its not a scam, its pretty much worthless. If anything changes on my credit report , I get an email practically instantly from one or two of my credit cards. This service
September 19, 2019
Computer Maintenance
Message Board
Views: 170 | Replies: 16
deeper then needed. We use a Word doc template to put our insurance breakdown for each patient into digital patient chart. In order to read it, each persons work station has to have the ability to read Word. So this not a situation of,needing to read documents coming from the outside, this is all
September 13, 2016
Computer Maintenance
Message Board
Views: 222 | Replies: 10
and ask a receptionist to give them remote access because they can't run the insurance claims then anything else. is there a big difference between business and personal antivirus/malware programs from the same company? Seems like the business versions are many times more expensive. Probably
April 20, 2022
Computer Maintenance
Message Board
Views: 264 | Replies: 12
protection, no firewall, no patching, no risk assessment, no HIPAA management plan, no cyberliability insurance, etc. Shop around. Check your PM. Hope this helps. Good afternoon! To better answer this question, can you speak to the size of your practice? # of workstations, # of servers
September 25, 2020
Computer Maintenance
Message Board
Views: 408 | Replies: 22
data. You should consider some type of cyberliability insurance, we offer it to all our clients when they do a risk assessment with us, having that $500,000 of insurance can go a long way towards covering your rear end if you suffer a breach. Hope this helps.I did a lot of research on this last
May 08, 2018
Computer Maintenance
Message Board
Views: 130 | Replies: 4
enrollment information to a health plan to establish or terminate insurance coverage. #6 - Electronic payment/remittance Information RECEIVED electronically by entity or entity's financial inst. 45 C.F.R.162.1601: The health care payment and remittance advice transaction is the transmission of either
March 23, 2018
Computer Maintenance
Message Board
Views: 290 | Replies: 15
on wikipedia, or check company email or visit vendor sites or insurance company sites etc. If your staff want to dick around on the internet, get them 50 dollar android tablets that connect to the guest wifi. Encryption you have on your drives or on your folders, or even your backup is entirely
October 31, 2015
Computer Maintenance
Message Board
Views: 472 | Replies: 26
, Email Encryption, then that's definitely overkill, but again we need more details to provide constructive feedback. Thanks. I beg to differ. You need to be HIPAA compliant, so add doing a risk assessment, having a HIPAA management plan, having a policies and procedure manual, cyberliability insurance
October 31, 2020
Computer Maintenance
Message Board
Views: 4457 | Replies: 305
of. Thanks for sharing that Stephen! Hope you get everything working good fast! ADA is MIA with a lot of things. Don't know why I still pay dues! I think the deadline is over-hyped. Frankly even the insurance companies aren't going to be ready and I know large business (BIG BIG names
March 10, 2014
Computer Maintenance
Message Board
Views: 697 | Replies: 39
(reputation), it also exposes you and your patients to identity theft. Frankly if you're going to do something you might as well do it right. This argument is like saying most car accidents involve a $5,000 damage at most. Then you should drive without insurance because in the long run you'll be ahead
October 10, 2016
Computer Maintenance
Message Board
Views: 1458 | Replies: 49
no wifi capability through network. I have a secondary network imstalled with nighthawk router for independant computers for staff use to order suppiles and insurance website verifications. No portable devices and nothing leaves the office. Security cams throughout office and monitoring servers with real
March 02, 2019
Computer Maintenance
Message Board
Views: 1176 | Replies: 46
. The interplay between debt collectors and CRAs is subtle: because many banks (and insurance companies, and landlords, and other institutions) make decisions partially based on credit scores, debt collectors can de-facto threaten to harm your future interests by reporting debts against you to the CRA
October 18, 2017
Computer Maintenance
Message Board
Views: 1313 | Replies: 88
for running our business (Insurances, Vendors, etc)? There is. A network firewall as a hardware or software solution. Whitelists and blacklists. Do you have RDP open to the world with a stupid password? / This is a good idea to do, IMO. I share your concern. I haven't read every post.... My
July 31, 2018
Computer Maintenance
Message Board
Views: 803 | Replies: 40
, no. The business software alliance. As for the question how does microsoft audit you, it's through the BSA.I love this! So it isn't only the insurance companies who are trying to get people to tattle, seems all large corporations are doing just that (along with the BSA). Among the more
November 25, 2015
Computer Maintenance
Message Board
Views: 499 | Replies: 20
plan to establish or terminate insurance coverage; - Transmission of the following information from a health plan to a health care provider's financial institution: payment, information about the transfer of funds, or payment processing information. Or, transmission of the following information from
August 23, 2016
Computer Maintenance
Message Board
Views: 1235 | Replies: 48
into a car accident. He says seat belts are overrated. That's pretty much the same analogy I was thinking of. You may never need the car insurance you have...but the one time you do, you'll be awfully glad you have it. The risk is only overblown to people who have not been dinged, between risk of data
February 19, 2020
Computer Maintenance
Message Board
Views: 489 | Replies: 40
the alternative is to allow citizens affected by a breach to file suit against any entity who plays fast and loose with sensitive data so they can be sued into oblivion for not protecting that information. Trent, from a purely security standpoint, why did HIPPA not outlaw the use of SS # as an insurance
July 27, 2016
Computer Maintenance
Message Board
Views: 1058 | Replies: 70
and companies we legitimately do business with--insurances, vendors, etc? How do we safeguard against that? I'm not an IT guy by any means but here is what I've heard. 1. When you back-up you server, say nightly, the back-up program neatly rolls all the files from all the locations into ONE file e.g. Zip
August 15, 2016
Computer Maintenance
Message Board
Views: 2215 | Replies: 108
limiting staff and my browsing to dental stuff and Facebook doesn't stop some of this stuff. Nor does this always happen when there's people in the office. A year or so ago, one of my workstations that that staff uses at the FD insurance desk (but also they browse with), picked up and had a virus
November 17, 2014
Computer Maintenance
Message Board
Views: 4457 | Replies: 305
claim made by you, or a response about the status of such a claim; Transmission of subscriber (patient) information to a health plan to establish or terminate insurance coverage; Transmission of the following information from a health plan to a health care provider’s financial
April 09, 2014
Computer Maintenance
Message Board
Views: 555 | Replies: 58
have printers, scanner, imaging hardware, software, PM software, various insurance and state regulatory websites(oh this one only works in IE9 and this one only works in Chrome and this one you need Firefox, etc) , credit card swipers, signature pads, et al all with various drivers and software
October 13, 2016
Computer Maintenance
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