Dental Career Development

“Our focus is on the outcomes. Dentists and their staffs have plenty of access to rhetoric, but what The Center provides is tangible, bottom-line results. The numbers tell it all. When a dentist and his or her team implements the strategies developed and tailored specifically for that practice during their two-day Center ‘experience’ they see accounts receivables and overhead decrease. At the same time collections, treatment acceptance, and patient retention increase thus fueling the 42% average practice profit surge. You simply cannot ignore numbers like that,” said Sally McKenzie, president of McKenzie Management, Inc. Consequently, The Center “experience” pays for itself almost immediately.

The one-on-one coursework available through The Center provides advanced training for the entire business staff. For the dentist, business administrator or office manager, the courses focus on the business of dentistry and system management, including:
• Understanding the practice numbers
• Interpreting, troubleshooting, and implementing systems
• Generating and analyzing profit and loss statements
• Managing overhead
• Forecasting expenses
• Monitoring productivity
• Improving business systems
• Tracking growth and active patient status
• Scheduling to meet daily objectives
• Determining treatment acceptance objectives
• Developing and presenting effective treatment plans
• Building high performance departments
• Evaluating when and how to increase fees
• Creating the “lifetime” new patient experience
• And much more

For scheduling, financial, patient, and treatment coordinators, Team Training focuses on overall performance enhancement, including:
• Insurance
• Billing
• Collections and Delinquent accounts
• Financial Arrangements
• Understanding overhead
• Managing inventory
• Ultimate patient communications
• Telephone effectiveness
• Treatment plan presentation
• Scheduling to production goals
• Avoiding cancellations and failures
• Recruiting unscheduled treatment
• Measuring performance
• Marketing for new patients
• And much more

“After years of developing the most successful and effective practice systems, we’ve set a new standard for performance excellence based on knowledge, skill, behavior, judgment, and numbers. This innovative focus, along with one-on-one coaching, has established The Center as the dental world’s most vital skill-building, performance enhancement complex. We are reengineering the systems, people, and structures necessary to take dental practices from mediocre to magnificent,” said Ms. McKenzie.

For a complimentary Center for Dental Career Development brochure call 1-877-900-5775 or visit our website at www.mckenziemgmt.com.