The Efficient Practice
The Efficient Practice
Welcome to The Blog! Here you will find topics we've all dealt with whether its administrative and goes along with the day-to-day ins and outs of running a dental business. Here we keep it REAL with simple/actionable solutions. Let's Discover!
Dr Evelyn Samuel

There's A System For That!

There's A System For That!

10/20/2017 12:00:00 AM   |   Comments: 0   |   Views: 52

There’s A System For That…


In our ever changing and evolving digitized world, there is literally an App (application) for everything. I surmise that the same is true for dentistry. When I set up my first dental practice, I was determined to run it like a large scale out and out REAL business.  I didn’t just want to be a dental office, I wanted to have a well run environment whereby customers/patients received exceptional dental care and had outstanding experiences. 


What can I say?  I love order.  And, with this deep need for order, I implemented and developed systems for everything.  How to answer the phone, there’s a system for that.  How much time my team had to greet a patient as they entered the office and approached the front desk, there’s a system for that.  How to pass the patient through the practice from front office to assistant to doctor; well, there’s a system for that.  How to make the clinical process as smooth as possible, yes, there’s a system for that.


There literally is a system for everything in the office.  This process took a lot of time to develop, but was well worth the time spent.  When there are systems in place, there are not many questions about the flow of the office.  The team knows exactly what is expected of them.  Patients are impressed with how professional the office is and how great their experiences are, and all is well with the world.  And, in the event that you make changes or create new developments, simply update/improve your systems.  Having these documented rules of order also make the transition of adding new team members seamless.


So, if you find that your office feels chaotic and lacks order.  Take some time to document and develop guidelines.  And, develop the rule that there is a system for that…whatever ‘that’ may be.

Dr. Evelyn Samuel is a Practicing Dentist, Speaker and Dental Practice Efficiency Coach.  Through implementing effective systems, she helps dentists achieve increased productivity, profitability and a better quality of life.  Her signature online course, How to Start a Practice From Scratch: A Step-by-Step Approach to Launching Your New Dental Practice is the absolute roadmap to plan, create and develop a new dental practice.

Dr. Samuel is the author of 100 Things I HATE/Love Dentistry: A professional’s guide to efficiency, profitability and sanity!

More Like This

Total Blog Activity

Total Bloggers
Total Blog Posts
Total Podcasts
Total Videos


Townie Perks

Townie® Poll

Do you allow parents into the operatory?

Site Help

Sally Gross, Member Services
Phone: +1-480-445-9710

Follow Dentaltown

Mobile App



9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 · Phone: +1-480-598-0001 · Fax: +1-480-598-3450
©1999-2019 Dentaltown, L.L.C., a division of Farran Media, L.L.C. · All Rights Reserved