Innovative IT Solutions for Dental Practices
Innovative IT Solutions for Dental Practices
Dental IT is a Sheffield-based IT support company, this blog will offer free and innovative insight into the latest recommendations for IT infrastructure within dental practices.
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Why Centralising Your IT, Internet, and Phone Support Just Makes Sense

Why Centralising Your IT, Internet, and Phone Support Just Makes Sense

9/9/2025 7:43:11 AM   |   Comments: 0   |   Views: 6

At Dental IT, we’ve been delivering IT support for decades, but what may surprise you is that we’ve also been providing phones and Internet for almost as long. 

In fact, before founding Dental IT, I worked in the Internet industry: I ran the tech support department for one of the UK’s very first Internet providers (Global Internet) in London back in the late ’90s. In short: I know Internet. 

Today, over half of our customers choose us for Internet and phones as well as IT support. And here’s why that’s such a smart decision:
 

 

 

1. Cost 

 

We don’t rely on Internet and phone contracts to make our living, which means we can keep costs fair and competitive. 

While many providers lock businesses into 5–7 year deals, charging £300–£500+ per month for phone systems, our pricing starts from just £16 per user, per month.
 

For that, you get: 

                            
  •      Unlimited UK and mobile calls
               
  •                         
  •      Unlimited inbound calls
               
  •                         
  •      Queuing and call recording
               
  •                         
  •      Even basic AI features
               
 

All on a one-year or three-year contract basis. 

 
Our business broadband starts at £26.30 per month, with a fixed IP address and unlimited usage. Of course, we also provide higher-grade options, from ultra-fast fibre to advanced AI-enabled Internet, but in most cases, we can deliver a better phones and Internet package at a more competitive price than other providers.
 

 

 

2. Convenience 

 

If your Internet or phones are with a separate supplier, any issues often turn into a game of “pass the problem.” One provider blames the other, and you’re stuck in the middle. Because we provide IT, Internet, and phones together, there’s no finger-pointing. 

We can diagnose and resolve the issue quickly thanks to our reliable helpdesk, without delays or confusion over who’s responsible.
 

 

 

3. Security & Integration 

 

We’re an IT provider first and foremost, our job is to make sure your systems are secure, reliable, and well supported. 

Other phone or Internet suppliers don’t take responsibility for your IT. In fact, they can make things worse. For example, plugging phones in behind PCs so your computer depends on your phone line. Internet providers often supply only a basic router, leaving your network unprotected.
 
When we supply Internet and phones, they’re properly integrated with your IT systems, complete with secure firewalls and managed connectivity. 
 
The result: reliable, safe, and smooth-running systems.
 

 

 

4. Innovation 

 

Many providers just want to tie you into a contract. They’re not invested in keeping you on the latest technology. 

At Dental IT, we take a holistic approach. We make sure you have the best Internet connection available and the most effective phone systems to support customer service. We’re not interested in locking you in — our mission is to make sure you’re always getting the best out of your IT.
 

 

 

5. Knowledge & Expertise 

 

Many independent Internet and phone companies are rooted in old analogue or digital systems. We’ve never installed those, instead we’ve always worked at the cutting edge: 

 
                
  • FTTC, SOGEA, and FTTP connections            
  •             
  • Leased lines
  •             
  •  VOIP systems
  •             
  • Cloud phones with AI

 We’ve been at the forefront of these technologies from the start, and we know them inside out.

 

The Bottom Line 

 

Phones and Internet are IT services now. Gone are the days of a separate phone system box bolted to the wall under the stairs, managed by a BT engineer. 

Modern phones and Internet run on IT infrastructure, and that means they’re best managed by IT experts. At Dental IT, we bring it all together: phones, Internet, and IT support - fully integrated, secure, and cost-effective.
It just makes sense.
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