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Steven J Anderson - Creating a Culture by Design; Not by Default

Steven J Anderson - Creating a Culture by Design; Not by Default

7/24/2020 9:02:21 AM   |   Comments: 0   |   Views: 36
Podcast Episode #286: Steven J Anderson - Creating a Culture by Design; Not by Default

Episode #286: Dentist Freedom Blueprint Podcast

Steven J Anderson - Creating a Culture by Design; Not by Default

How do you create a culture of success that makes your dental practice the place where everybody wants to work? Steven J. Anderson is the co-founder of the Crown Council Dental Association, founder of the Total Patient Service Institute, entrepreneur, presenter, and author, and he joins us today to share how to create a culture that gets your employees excited to come into work and your patients more satisfied than ever.

Steven has a wealth of expertise and decades of knowledge in how to build a culture of success, and he’s sharing it all in this episode. Listen in to learn exactly what culture is, what every leader needs to do first and foremost, and how to be willing and vulnerable enough to ask for help when you need it. You’ll also hear how a fraternity building workshop led to a challenge that changed Steven’s life and why having mentors was a critical part of his success.

Minute Markers:

2:50 – How Steven started on his career journey.

9:05 – Why the culture of self-reliance is a detriment and how to be vulnerable enough to ask for help.

12:00 – Why there is no such thing as a “no” in most circumstances.

14:15 – Steven’s tips for finding and working with a mentor.

19:00 – What culture consists of and how to foster a great culture within your practice.

27:00 – The Culture Cube: a model to determine where your culture is today and how to create a culture by design.

32:40 – Why personal responsibility is imperative to having a great culture in your practice and why an outside perspective is sometimes needed to identify areas for improvement.

38:00 – An actionable challenge for listeners and a guide to creating your culture by design.

Featured on the Show:

Steven J. Anderson: Website | Facebook Twitter | YouTube | Email

The Culture of Success Book

The Total Patient Service Institute

The Crown Council


P.S. Whenever you’re ready, here are some other ways I can help fast track you to your Freedom goal (you’re closer than you think) :

1. Get Your Free Retirement Scorecard:

Benchmark your retirement and wealth-building against hundreds of other practice professionals, and get personalized feedback on your biggest opportunities and leverage points. Go to to take the 3 minute assessment and get your scorecard.

2. Attend A Workshop:

If you’re committed to Freedom, but still building a practice, paying down school debt, or growing investment capital, our hands-on Freedom Blueprint Workshops are your entrance ramp onto the fast track! Visit to claim your seat!

3. Apply To Visit The Mastermind:

If you’d like to join dozens of dentists, docs, and practice professionals on the fast track to Freedom (5-7 years max), visit to apply for a seat.

4. Want to Work Directly with Me?

If you’d like to work directly with me and a small group of my closest investment colleagues, with direct access to the dealmakers and asset classes that I invest in, just send a message to my Executive Assistant (, and put “Fast Access” in the subject line. Or, call (972) 203-6960 Ext 144 and leave a brief voicemail for Lindsey. Let her know you’re interested in the Fast Access program – we’ll set up a time with you to talk, find out about your goals, and see if there is a fit.

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