Grow Your Business with New Clients
Grow Your Business with New Clients
Are you wondering how to attract new patients to your dental practice? Read our blog to learn about your patients and your marketplace, how to attract new patients to your dental practice, and how to retain your patients and earn more referrals.
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Survey: How to Learn About Your Patients

Survey: How to Learn About Your Patients

6/17/2019 1:40:40 PM   |   Comments: 0   |   Views: 28

Survey: How to Learn About Your Patients

How do your patients feel about you, your practice and your practitioners?

What dental services do your patients actually want and need?

How did your patients find you and what attracted them to your clinic?

Many dentists make assumptions about their patients.

They assume that their patients are satisfied with their experience, only to not see them return for additional appointments.

They assume that their patients want a new treatment option because a few of their most vocal patients are asking for it, spending time and money in offering the service, only to find that it’s not very popular with the rest of their patients.

They assume that their patients are finding them through patient referrals, only to see their appointment calendars get empty when they stop advertising on Google.

Companies of all sizes make assumptions about their clients. Instead of taking a guess, let’s take a scientific approach. One of the best ways to learn about your patients is simply to ask them using survey research, or a patient survey.


We wrote this article to help you learn:

What is a survey?

A method of gathering information from a sample of people to generalize the results to a larger population.

What are the benefits of a survey?

                
  1. Hear your clients’ feedback to improve their experience and increase retention.
  2.             
  3. Learn what products and services your clients actually want and need.
  4.             
  5. Discover how your clients found you and what attracted them to your practice.
  6.             
  7. Identify potential risks to your reputation and find client advocates.

How to create a survey?

                
  1. Set goals for what you want to learn.
  2.             
  3. Determine who you should survey to generalize the results.
  4.             
  5. Decide what kind of survey to conduct and how to collect responses.
  6.             
  7. Invite your audience to participate in your survey.
  8.             
  9. Analyze your results to make meaningful insights.
  10.             
  11. Follow up and thank your survey participants.
  12.             
  13. Use the results to take action and improve your practice.

Let’s get started!

To learn more, please read our article:

Survey: How to Learn About Your Patients

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