Dentrix Dental Systems, Inc. and Delta Dental Plans of Michigan, Ohio and Indiana today announced an agreement that will permit dental offices to send electronic attachments with claims sent within the DENTRIX practice management system. Effective immediately, dental offices may include digital or scanned electronic attachments—x-rays, perio charts, cosmetic presentations, or other images with their claims—further expediting the electronic claims process. This is a great advantage for those offices utilizing high-tech tools to take digital x-rays, photos or create cosmetic presentations. The option to send attachments with claims eliminates delays in payment by providing all pertinent information to the payor at the initial submission of the claim. The outcome is increased efficiency for the providers and payors resulting in much quicker adjudicating and payment of claims.
“The agreement between Dentrix Dental Systems and Delta Dental Plans of Michigan, Ohio and Indiana demonstrates our dedicated efforts to connect providers and payors electronically,” said Travis Smith, Dentrix Manager of Payor Relations. “The ability to send attachments with electronic claims provides numerous benefits for the dentist and payor and is expected to significantly improve processing efficiencies for both parties. We are pleased to be a key player in offering this service to more dentists.”
Accepting electronic attachments will aid Delta Dental Plans of Michigan, Ohio and Indiana as they increase their electronic claim volume and significantly decrease the expenses associated with returning attachments to dental offices.
“This technology is a ‘win-win’ enhancement for both Delta Dental and our dental providers,” said Dr. Thomas J. Fleszar, president and CEO of the Delta Dental Plans of Michigan, Ohio and Indiana. “The providers will benefit through streamlined processing, detailed submission documentation and reductions in their administrative costs.”
About Delta Dental
Delta Dental Plan of Michigan, with its affiliates in Ohio and Indiana, is the leading group dental benefits provider in the Midwest and will pay out more than $1 billion this year for dental care for 5 million members. In 2002, it became the first health benefits carrier in the world to become ISO 9001 certified. This year, the company’s call center earned the prestigious BenchmarkPortal Certification given in conjunction with the Center for Customer-Driven Quality located at Purdue University. The certification recognizes the call center as a “Certified Center of Excellence.” The company’s headquarters is located in Okemos, Michigan with offices in Farmington Hills and Grand Rapids, Michigan; Columbus and Cleveland, Ohio; and, Indianapolis, Indiana. For additional information, visit www.deltadentalmi.com.
About Dentrix Dental Systems, Inc.
DENTRIX®, the flagship product of Dentrix Dental Systems, Inc. is recognized by most experts as the dental industry’s top practice management application. Dentrix boasts unparalleled customer support and is aggressive in its implementation of cutting-edge technologies into its core software. With more than 16 years of Windows development experience, DENTRIX has more than 20,000 installations in North America and select locations around the world. When DENTRIX was first released in 1989, it pioneered the philosophy of the fully integrated practice, where data seamlessly flows from the operatory to the front desk and back again. A “makes-sense” workflow, robust practice management features, leading-edge clinical tools, and extensive customization options make DENTRIX the most powerful and flexible practice management system available. Dentrix Dental Systems, Inc., is a Henry Schein, Inc., company www.henryschein.com (Nasdaq:HSIC) and is located on the World Wide Web at www.dentrix.com.
About Henry Schein, Inc.
Henry Schein, Inc. is the largest distributor of healthcare products and services to office-based healthcare practitioners in the combined North American and European markets. Recognized for its excellent customer service and low prices, the Company serves more than 400,000 customers worldwide, including dental practices and laboratories, physician practices and veterinary clinics, as well as government and other institutions.