Practice Management, HR and Accounting

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Dr. Ross Bennett transformed a former church into a successful dental practice in Missouri, focusing on thoughtful design and patient comfort while maintaining affordability. In an exclusive Q&A, he discusses the renovation challenges, mentorship lessons and how his MBA has given him a competitive advantage in managing his practice.
November 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran calls out the U.S. health care system for its cartel-like structure, a structure made evident by egregious levels of control on pricing and availability.
November 2024
by Sam Mittelsteadt
Dr. Robert McKernan, a 2020 dental school graduate, began building his Washington, D.C., practice before he even had his own building. Now, after finally opening his practice earlier this year, he discusses how Dentaltown helped him find a mentor and ultimately put together his practice, as well as why it’s so important for him to run a practice that “fills my soul with love and purpose.”
October 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran explains the similarities between a dental practice and a Mexican restaurant.
October 2024
by Dr. Thomas Giacobbi
Editorial Director Dr. Thomas Giacobbi reminds dentists that while there might be a lack of business education in dental school, some lessons learned much earlier in life can help run a practice well.
October 2024
by Kyle Patton
Within a year, Dr. Bryce Richardson turned a failing office into a high-producing practice, thanks to his commitment to tech investments, team training and a tight focus on implant treatment. In our exclusive Q&A, Richardson talks about steering through a stressful transition, the necessity of careful rebranding, bringing enhanced treatment options under his roof and more.
September 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran explains the importance of great patient referrals—and the two important components involved in earning them.
September 2024
by Dr. Thomas Giacobbi
Editorial Director Dr. Thomas Giacobbi shares lessons learned from hiring various types of associates and emphasizes understanding each other’s goals.
September 2024
by Dr. Thomas Giacobbi
Editorial Director Dr. Thomas Giacobbi says when you’re considering retirement, it’s important to balance matters of money with matters of the heart.
August 2024
Turning dreams into reality for 20 years
June 2024
One doc sitting on the FFS fence has questions about membership plans. Townies chime in with examples of their plans and experiences.
June 2024
by Paul Edwards
Paul Edwards takes a look at how today’s best-suited job candidates will demonstrate talent at sequencing, which requires flexibility and adapting to changing priorities. It’s a methodical approach that allows for focused, deep work while maintaining the agility to shift gears when necessary.
April 2024
by Dr. Thomas Giacobbi
Editorial director Dr. Thomas Giacobbi’s recent outside-the-operatory experiences have him thinking about how technology can supplement but not supplant good old-fashioned knowledge.
May 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran weighs in on the pros and cons of private practice versus being a part of a DSO.
June 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran explains what young dentists often overlook when they’re deciding which practice to join as an associate.
July 2024
by Dr. Thomas Giacobbi
Editorial director Dr. Thomas Giacobbi examines the growing trend of no-show fees and how practice owners can better respect their time.
June 2024
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Thomas Giacobbi gives a preview of this year’s Townie Choice Awards and highlights a few exciting systems dentists can adopt today.
July 2024
by Kyle Patton
For the first 15 years of her career, Dr. Maggie Augustyn quietly faced mental health challenges, followed by a life-changing battle with cancer—an experience that reshaped her professionally and personally. In our exclusive Q&A, Augustyn discusses the mental health crisis in dentistry, how she transformed her approach and practice, her venture into implants and much more.
August 2024
by Dr. Howard Farran, DDS, MBA
Dr. Howard Farran discusses the future of artificial intelligence in dentistry—and why dentists who don’t want to fall behind the curve should feel the same way.
August 2024
by Dr. Seth Gibree
Dr. Seth Gibree discusses how to evaluate dental artificial intelligence solutions currently on the market, determine the practice benefits, and strategies for implementation. And in an online exclusive on Dentaltown.com, we recap the major players and products in the market.
August 2024
by Kyle Patton, associate editor
As AI technology advances, dentists are experiencing improvements in diagnostic accuracy and practice efficiency. Here's what some dental professionals and industry leaders have to say about this transformative trend—along with a look at some of the current AI offerings dentists can adopt today.
August 2024
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi explains how your team should perform every new-patient appointment as smoothly as an orchestra performs a symphony.
April 2024
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on human resources.
March 2024
by Kyle Patton
Only a few years out of school, Dr. Mitchell Mactier broke ground on a scratch practice in a historic neighborhood in Houston experiencing a retro refit and a cultural renaissance. In our exclusive Q&A, Mactier talks about the milestones involved in starting an office, how to marry the old and the new to craft a quality brand, and how he—and other docs—can best plan for future successes.
March 2024
by Dr. Howard Farran, DDS, MBA
Dentaltown founder Dr. Howard Farran says too many dentists are expecting too much from dentistry, which is setting them up for a life of dissatisfaction. How can they recalibrate their expectations?
April 2024
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Who or what do you turn to for most financial advice regarding your practice?
  
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