Cambridge Dental Consultants
Cambridge Dental Consultants
Dental Practice Management Articles
Blog By:
Kevin Tighe
Kevin Tighe

End of year "Use it or lose it" insurance letters or postcards

End of year "Use it or lose it" insurance letters or postcards

11/14/2013 1:39:00 PM   |   Comments: 0   |   Views: 794

Letter: Send out on once a month on stationary that aligns with the month's themes/holidays: Halloween (Fall), Thanksgiving and the Christmas holiday season. 

Dear (insert patient’s name),

Gental Dental provides our patients with the best care possible, and an important part of this process is informing patients of their dental needs. Many individuals who are paying for dental insurance do not realize that their plans provide coverage up to a certain dollar amount annually. Consequently, some patients are not scheduling for dental treatment they need, deserve, and have insurance to cover. Unfortunately, numerous patients do not realize insurance benefits for each year cannot be carried over to the next year.  The bottom line, what the patient does not use they lose.

Please contact our office to discuss your current pending treatment plan and our staff will be happy to discuss your dental benefits at that time. For further information on our services and location please visit our website at www.gentaldental.com 

If you choose to have these services performed before the end of this year, please mention that you received this letter and we will give you an additional 10% off your estimated patient portion.  

Yours truly, (insert doctor’s name)

Important:

a. Some dentists do not agree with giving discounts which is totally understandable. If that is the case edit the letter to your liking but keep in mind that “Discount Dentistry” is very different than offering targeted discounts to accomplish a specific goal.

Certainly discounts can be destructive if not used with proper judgement. There is always a danger of having people focus on price instead of the value of your services.

They key is have a good reason to offer the discount to accomplish a specific tagarted need for your practice.

b. If you do offer a discount make sure to inform, asneeded, the insurance company of any discounts given on the patient's portion.

Postcards:

Create your own postcards or purchase ones like this from smartpractice.com:

postcard

Cambridge Dental Consultants

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