The S.M.a.R.T. Dentist
The S.M.a.R.T. Dentist
Reducing dentist-owner's stress and placing the business on a solid foundation and personal interactions with the dentist to reduce stress and improve business skills.
Blog By:
Jen Butler
Jen Butler

Have You Tried the Mirror Script with your Patients?
Have you used the Mirror Script?Simply focusing on fixing teeth day in and day out can quickly make for a bored practitioner. How many fillings and crowns can one do before the mundane routine robs them of their excitement and passion and replaces it with dread? Reignite and reenergize yourself by...  Read More
Restore or Home Therapy Decision-How to know which is right
When you are torn on how to proceed with a patient’s treatment to either perform a restorative/elective procedure or giving the patient a chance to correct the condition with home therapy, it can be difficult to determine which is right for the patient. Instead of doing nothing in the face of...  Read More
The Magic Question for Higher Case Acceptance
In observing thousands of patient exams and case presentations, I’ve come across the singular, biggest obstacle dentists have with case acceptance; they assume. They assume patients only want to focus on one thing or they assume patients want to focus on everything. They assume patients...  Read More
Don't Forget Your Visual Aids
As a dental professional sometimes we forget our job includes education. Even though many patients are aware of what we do, they don’t always practice it. It is important that we make a lasting impression on our patients so that we see positive results and progress at their next visit....  Read More
BUT IT DOESN’T HURT
You’re sitting next to the patient, waiting for his response. You’ve done it right. Showed your patient all the x-rays with the bone loss. Described the hygienist’s findings of 5 to 6 mm pockets, bleeding, the pus. Providing a pamphlet of periodontal disease and the oral systemic...  Read More
What Every Dentist Can Learn From Band Geeks
I was taking a few moments to get connected with my Facebook friends- that’s a nice way of saying I was procrastinating from doing something I’m not looking forward to doing- and came across a post about marching bands and Rolling Stone magazine. Peeked my interest so I followed the...  Read More
WORKING WITH FEARFUL PATIENTS- THE CONVERSATION
It doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and does not need to make for a stressful day at the office.These steps will help you connect, defuse, and gain case acceptance. Empathy- “Mr. X, you seem uneasy/unnerved. In my...  Read More
WORKING WITH FEARFUL PATIENTS- THE FIGHT
Patients that come from a place offightare easier to pinpoint, not easier to work with. The body has a defense mechanism that when put in dangerous, threatening, or fearful situations gets louder, bigger, and more aggressive to ward off what we perceive as a dangerous predator- yes, meaning you. I...  Read More
WORKING WITH FEARFUL PATIENTS- THE FLIGHT
Fear and dentistry seem to go hand in hand. Whether the fear comes from childhood experiences or is solely psychological, fear is a real thing that patients often bring with them to their appointments.Here’s what most dentists and their teams fail to remember: people have two biological,...  Read More
stressLESS: Influencers that Impact Your Stress Levels
In all my work with dental professionals and the massive amount of reading I do around the topic of stress management, I have found consistently four really big factorsthat influence stress levels and the data to go with it. Feeling of control:You can call this control, autonomy or ownership. What...  Read More

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