UAppoint today announced expansion of its namesake service to include patient recall and reactivation. The state-of-the-art online service now goes beyond appointment reminders and confirmation to helping dental practices increase their revenues and patient retention rates. UAppoint’s customers have already responded enthusiastically to the new service capabilities.
UAppoint was developed by a dentist for dentists: Dov Glazer, D.D.S. of New Orleans, Louisiana has extensive first-hand experience with the power of email in a dental practice. “I have found over the past several years that email makes it easier for patients to schedule and keep their appointments,” says Dr. Glazer. About five years ago, Dr. Glazer created UAppoint for his own practice; it is now available as a commercial service to dentists across the country.
It is widely accepted that patient retention is the financial foundation of any dental practice. Studies show that for every $1 increase in patient hygiene treatment, there is up to $3 increase in total practice revenue. Recalling patients who are due for routine appointments and reactivating patients who are past due are therefore essential tasks.
UAppoint automatically sends friendly email reminders to unappointed patients who are due for dental care. As one staff person noted: “It’s like having my very own personal assistant. UAppoint performs those necessary, tedious tasks while freeing me up to attend to our patients’ needs.”
Arnold Keiles, D.D.S. of Palo Alto, California is enthusiastic about UAppoint's new capabilities. “Patients prefer to receive friendly emails and UAppoint allows us to remind them gently about scheduling their next hygiene appointment in a timely manner. UAppoint is just plain smart; it saves my staff a lot of time and the hassle of tracking unappointed patients, making phone calls, and sending postcards,” says Dr. Keiles.
Additional advanced features and capabilities are planned for the UAppoint service in the near future to further increase operational efficiency, productivity, and profitability.
Pricing Information
UAppoint is licensed on a month-by-month basis and is available for $199 per month for practices with up to two doctors (or $299 per month for offices with three or more doctors) plus a $299 one-time activation fee. The service is backed by a 100% satisfaction guarantee.
About UAppoint, Inc.
http://www.dentaltown.com/fckeditor/editor/skins/default/toolbar/source.gif UAppoint was founded in 2004 with the mission to help dental practices provide exceptional service to patients beyond the treatment room. Based in Palo Alto, California, the company specializes in smart patient scheduling solutions. For more information about UAppoint, visit www.uappoint.com.