Practice Management, HR and Accounting

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by Sam Mittelsteadt, editor & creative director
Dr. Irving Chao was running a 15-operatory, seven-dentist practice in Salinas, California, when, on the advice of a more experienced dentist, he branched out into buying commercial real estate as a side investment. One day, his real estate broker reached out with news about a dental practice for sale in the Phoenix metro area, and this young Townie found the opportunity too good to resist.
February 2023
by Dr. John A. Wilde
At Dr. John A. Wilde’s practice, the annual collection percentage ranged between 98% and 100% for decades. He shares advice with readers about discounts, credit checks and financial arrangements, and how letting one employee use a pseudonym helped her perform a stressful job more easily.
February 2023
by Casey Bull
Your website should be more than just a pretty face! It’s important to have a set strategy and purpose driving your designs when it comes to your site and search engine optimizations. These tips will help your website be a top performer.
February 2023
A practice owner finds advice, constructive criticism and solidarity after sharing associate woes.
February 2023
by Dr. Howard Goldstein
Dr. Howard Goldstein, director of continuing education, shares Dentaltown's latest CE offerings and most popular practice management, HR and accounting courses, and more.
February 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why, after 35 years of practice ownership, he decided it was finally time to put Today’s Dental up for sale.
February 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi says even the most successful of dental practices should avoid becoming complacent. Which steps can you take to make your practice more “lean,” productive and profitable?
February 2023
From DIY root canals to attempted Parent Trap-style patient swaps, these Townies have seen it all
January 2023
Take a look at some of the latest happenings in the dental industry.
January 2023
Take a look at some of the newest products hitting the dental market.
January 2023
by Jay Geier
You’ve probably heard the aphorism “a goal without a plan is just a wish,” but not many people know how to set goals and plan the actions to help achieve them. In this article, Scheduling Institute founder and CEO Jay Geier explains how to create detailed action plans that allow readers to achieve their long-term goals.
December 2022
A Townie gets help navigating the space between what’s best for the patient and what’s best for the practice
December 2022
Take a look at some of the newest products hitting the dental market.
December 2022
by Kyle Patton, associate editor
After more than 20 years as a practice owner, this Massachusetts Townie handed over the reins so he could enjoy the clinical side of the profession without the stress of running the business. In our exclusive Q&A, Dr. Michael Kelliher shares his experience and expertise, including why dentists should consider CAD/CAM, tips for restoring implants, and how to connect with today’s consumer-minded patients.
December 2022
by Dr. Howard Farran
As Dentaltown founder Dr. Howard Farran explains, respect and recognition for your dental team help ensure your practice can attract and retain great employees—which is a challenge for many practice owners today.
December 2022
by Dr. Thomas Giacobbi
Yes, digital technology is making it easier to create dental products like crowns, surgical guides and night guards in-house, but it’s still a challenge to find people who have the expertise to design them at the high quality dentistry demands. Dr. Thomas Giacobbi suggests one hybrid solution that would blend remote design with on-site manufacturing.
December 2022
by Dr. Howard Goldstein
Dr. Howard Goldstein, director of continuing education, shares Dentaltown's latest CE offerings and most popular courses.
December 2022
by Jason Smith
For dentists who are looking ahead to retirement, a smart transition plan is essential to ensure the hiring and full transition process goes smoothly. These four finance-related questions from Jason Smith, founder and CEO of Four Quadrants Advisory, will help dental practice owners determine what they need to know before they get started looking.
December 2022
by Dr. John A. Wilde
After Dr. John A. Wilde “un-retired” and opened a new dental practice, he quickly realized the importance of defining the office’s purpose, mission and values—where his team shoul be headed, and the behaviors that would best accelerate their progress in that direction.
January 2023
by Kyle Patton, associate editor
After many years in a building that had been a scratch practice in the 1970s, this New Hampshire Townie and her architect husband drew up plans, purchased land and designed a new spot where she works alongside a team of general dentists and specialists.
January 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi suggests some ways dentists can mentally and professionally prepare for the effects of an impending recession.
January 2023
by Jay Geier
Eventually, dentists will need to have an uncomfortable conversation—with a team member, a patient or even themselves. Scheduling Institute founder Jay Geier suggests it doesn’t have to be a stressful conflict. Bringing a situation to someone’s attention can lead to behavior change more easily than you might think!
November 2022
by Sam Mittelsteadt, editor & creative director
This implant practitioner, who has written several CE courses for Dentaltown, recently sold his two dental practices and returned to school so he can earn a certificate in periodontics and a master’s degree in periodontal science. In our exclusive Q&A, he explains what his long-term goals are—and how even now, he’s “making more than I would if I were a GP doing bread-and-butter dentistry work.”
November 2022
by Dr. Tim Goodheart
Dr. Tim Goodheart explains how to incorporate the “teach-back” method into communications with patients, which reduces the chance of them misinterpreting a dentist or staff member’s advice and suggestions—which in turn reduces the chances of doctor-patient conflict.
November 2022
by Dr. John A. Wilde
As Dr. John A. Wilde explains, even with the challenges facing dentists today, it’s still possible to create a uniquely successful practice and transform your life’s work into an exciting and rewarding journey.
November 2022
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