Bill Rossi: Advanced Practice Management
Bill Rossi: Advanced Practice Management
Bill Rossi and team are involved in the on-going management of over 260 practices and oversee more than $30 million of activity per month. Each year they do over 600 on-site consultations giving them perspective for giving practical, tactical advice.
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Bill Rossi
Bill Rossi

How do you know if your administrative staff is under performing or over worked?

12/1/2017 8:08:19 PM   |   Comments: 0   |   Views: 48

How do you know if your administrative staff is under performing or over worked? How do you “right size” your administrative support to fit your practice production and patient flow? 

 

We did a study of a representative selection of 38 of our client practices. This information gives us a statistical frame of reference by which to make staff sizing decisions. No practices that we work with are “aspiring to be average,” but averages can help you frame a decision.

 

So, how much total dental office production can the average full time administrative staff person support? What can more efficient staff members support (the 75th percentile). What’s the top end (95th percentile)?

 


                                                                                                                                                                                                                                
            

 

            
            

Average

            
            

75th % tile

            
            

95th % tile

            
            

Total Practice Production/Administrative hours worked

            
            

 

            

$439

            
            

 

            

$550

            
            

 

            

$754

            
            

Practice Exams/Administrative hours worked

            
            

 

            

.86

            
            

 

            

1

            
            

 

            

1.45

            

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