Bill Rossi: Advanced Practice Management
Bill Rossi: Advanced Practice Management
Bill Rossi and team are involved in the on-going management of over 260 practices and oversee more than $30 million of activity per month. Each year they do over 600 on-site consultations giving them perspective for giving practical, tactical advice.
Blog By:
Bill Rossi
Bill Rossi

How Many Collection Calls Has Your Admin Staff Made in the Last Month?

6/27/2017 6:32:10 AM   |   Comments: 0   |   Views: 44

If your administrative staff doesn’t know the answer to this question, it’s likely they have made very few collection calls.

In small towns it can be especially tough.  The front desk person knows everyone and it’s hard to “dun” neighbors and friends. 

That is why we have Sheila Kadrlik on board.  She’s the most gentle collection caller you could ever find, and yet she gets the money.  At the very least, the patients get their “due process” and if you reach the conclusion that they are not going to pay you, you can turn them over to a professional collector with a clear conscience.  Sheila does everything she can to help work things out amicably with the patient.  She is a credit manager, not a professional collector/collection agency.

Call us if you would like to clean up those Receivables.     952-921-3360.

 

More Like This

Total Blog Activity

769
Total Bloggers
7,903
Total Blog Posts
2,961
Total Podcasts
1,297
Total Videos

Sponsors

Townie Perks

Townie® Poll

Do you allow parents into the operatory?
  

Site Help

Sally Gross, Member Services
Phone: +1-480-445-9710
Email: sally@farranmedia.com

Follow Dentaltown

Mobile App

WITH DENTALTOWN . . . NO DENTIST WILL EVER HAVE TO PRACTICE SOLO AGAIN®

WWW.DENTALTOWN.COM - WHERE THE DENTAL COMMUNITY LIVES®

9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 · Phone: +1-480-598-0001 · Fax: +1-480-598-3450
©1999-2019 Dentaltown, L.L.C., a division of Farran Media, L.L.C. · All Rights Reserved