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Dentaltown Learning Online....Creating a Remarkable Dental Practice: The Physical Environment. By Fred Joyal

Dentaltown Learning Online....Creating a Remarkable Dental Practice: The Physical Environment. By Fred Joyal

5/12/2021 8:22:19 AM   |   Comments: 0   |   Views: 93
Dentaltown is pleased to present...Creating a Remarkable Dental Practice: The Physical Environment. By Fred Joyal.
This CE course can be found here....
https://www.dentaltown.com/onlinece/details/983/creating-a-remarkable-dental-practice-the-physical-environment




Every aspect of the practice environment has an effect on the patient experience, from the physical environment, to the technology, to the words and actions of the team members. Small changes can make a tremendous difference. This course goes into detail on every aspect of creating an environment that patients respond to as consumers, based on human nature, neuroscience and years of practice results.

The next part of the course deals with improving the results of the front desk. Often the most vulnerable part of a practice is what happens in that first phone call. Hiring the right person, giving them the proper training and incentivizing them is critical, and understanding what new patients are expecting, and all the forms of communication you need to master are all explained in the course.

A nationally recognized speaker, Fred is the author of two best-selling books, Everything is Marketing: The Ultimate Strategy for Dental Practice Growth, and Becoming Remarkable: How to Create a Dental Practice Everyone Talks About. He was the co-founder of 1-800-DENTIST and is considered the leading authority on dental practice marketing. Calling on his 30+ years of experience in consumer marketing to dental patients, Fred uses a lively and entertaining approach to help practices maximize their production and long-term success. 
His website is www.fredjoyal.com
 
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