Digital Marketing 101 From Dan DelMain
I'm Dan DelMain and I help dentists get more patients and grow their practices through their websites. In 2009, I founded Delmain, a full-service digital marketing agency. We specialize in content, SEO, web design, and more.
Blog By:
dandelmain
dandelmain

Reputation Management Software & Online Reviews For Dentists

8/26/2019 7:16:45 AM   |   Comments: 1   |   Views: 46
Top 4 Dental Reputation Management Platforms

Our #1 Choice: BirdEye is used by dentists and other many other small businesses. It's an all-in-one program with a microsite for all your reviews. Dentists can easily manage reviews and respond to them from one simple dashboard. There's a mobile app, too!

ReviewTrackers markets to businesses of all sizes, including dentists and other healthcare providers. Dentists use ReviewTrackers to collect and analyze review data in a single app. It also integrates with Hootsuite so you manage your social media, too!

Podium works with small businesses of all sizes, including MANY dentists. Podium allows for two-way texting between you and your patients as well as the ability to set up internal competitions to achieve the best online reviews. The biggest downside is its lack of campaign management and social media monitoring.

RepuGen caters to medical groups, hospitals, doctors and of course, dentists. Some of the best features of this platform include the ability to reach out and perform a service recovery before a dissatisfied patient posts a negative review. They tout a service recovery rate of 80%!

Why Use Dental Reputation Management Tools?

1. Monitoring - Keep a close eye on what's being said about your practice. What do patients appreciate? What don't they like? Keep your finger on the pulse of what's going on with your practice!
2. Management - Reply to reviews, increase patient loyalty, and solve problems! Take control of the conversation and stay in touch with your patients.
3. Resolution - Reputation management is about solving problems. When you connect directly with patients, you can help them overcome what's causing them trouble and get to the heart of the issue.
4. Analyze - The more data you have, the better. Analyze your reviews, looking for trends, and use the info you find to improve future patients' experience at your practice.

Biggest Myth: "I can delete bad reviews"

This is not true! Review monitoring software helps you get new reviews, it DOES NOT keep you from getting negative reviews. 

Keep reading
You must be logged in to view comments.
Total Blog Activity
997
Total Bloggers
13,451
Total Blog Posts
4,671
Total Podcasts
1,788
Total Videos
Sponsors
Townie Perks
Townie® Poll
Who or what do you turn to for most financial advice regarding your practice?
  
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
©2025 Dentaltown, a division of Farran Media • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450