The Patient First Podcast with Dr. Bryan Laskin
The Patient First Podcast with Dr. Bryan Laskin
Quality of care matters. But convenience and comfort are what will bring patients to your office. Learn to thrive as a modern dental practice by embracing technology and putting patients first.
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Bry
Bry

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The Patient First Podcast Episode 133: Oakpoint? Director of Procurement Karla-Marie Santiago Explains the Value of Transparency for DSOs
What does “transparency” mean for your organization? How could transparency improve efficiencies, increase profitability and deliver greater value to patients all while raising the standard of care? I explore the topic of transparency with Karla-Marie Santiago, Director of Operations at...  Read More
The Patient First Podcast Episode 132: How to Start Offering Full-Arch Dental Implants—An Interview with Greg Essenmacher
Imagine the possibilities if you started completing more full-arch dental implant cases. How much would your practice grow? Would you be able to work shorter days? Retire earlier than expected? There are more patients out there who stand to benefit from multiple implants than you may realize....  Read More
The Patient First Podcast Episode 131: Lessons on Profitability from Government-Subsidized Care: An Interview with Dr. Mark Doherty
What does a DSO have in common with an FQHC (Federally Qualified Health Center)? Find out in this episode of The Patient First Podcast. I interview Dr. Mark Doherty, the brilliant CEO and Co-Founder of D4 Practice Solutions, and he shares some intriguing insights on what DSOs can learn from...  Read More
The Patient First Podcast Episode 130: Dental Sleep Treatment—Why and How to Start Offering It in Your Practice
Sleep-disordered breathing affects more of your patients than you may realize, and no one is better positioned to help them than you are. By offering dental sleep treatment, you can help your patients experience a better quality of sleep, of health, of life, and you can help your practice benefit...  Read More
The Patient First Podcast Episode 129: 100% of Dentists Agree on This. Everyone Else Should, Too.
Finally, 5 out of 5 dentists agree on SOMETHING. Unfortunately, there are influential powers that be in dentistry who do not agree on this, and that spells doom for a profession that believes in putting the patient first. When surveyed whether they would like to have access to relevant patient...  Read More
The Patient First Podcast Episode 128: David Pryor of Planet DDS Returns to Share His 2024 Expectations for Dentistry
David Pryor is BACK in this interview, and we have a blast sharing and comparing our predictions for dentistry in 2024. David Pryor of Planet DDS is the former host of The Patient First Podcast, a long-time friend and a trusted industry expert. In this interview, Dave returns to talk AI,...  Read More
The Patient First Podcast Episode 127: Kerry Straine on Private Equity, DSOs & Building a Business Around a Clinic-Focused Model
Meet the secret weapon that private equity firms run to for help understanding clinical operations and optimizing their organizations: Kerry Straine of Straine Dental Consulting, Analytics and Management. With decades of experience working with thousands of dental practices and DSOs of all sizes,...  Read More
The Patient First Podcast Episode 126: Predictions for Dentistry in 2024
We’re at the start of a brand new year and it’s a time for both reflection and projection: reflection on things that happened in dentistry in 2023 and projection, or calculation, of the changes we can expect to see in the industry moving into 2024 and beyond. In this episode of The Patient First...  Read More
The Patient First Podcast Episode 125: Interview with a GI Pathologist Reveals a Vital Opportunity for Oral Healthcare Providers
The field of oral healthcare is poised to overlap closely with pathology, according to Dr. Mohammad Kamal, the CEO and Founder of OMNIPathology Lab. The connection between the mouth and overall health is garnering increasingly more attention in recent times, necessitating the need for improved...  Read More
The Patient First Podcast Episode 124: Dental Membership Plans Are the Future—Interview with Dr. Brett Wells
With consumers increasingly searching for convenient solutions with simple and affordable monthly payment plans, in-house memberships are the inevitable future for dentistry. Founder and CEO of DentalHQ Dr. Brett Wells is a dentist who knows all too well the pain of juggling collections with the...  Read More
The Patient First Podcast Episode 123: Interviewing Strategist Melissa Turner on Mindset Changes Vital to Success in Dentistry
As our profession continues to evolve, we dentists must be ready to not only learn about changes in dental technology and oral healthcare consumer habits, but also to adopt a mindset that embraces these changes. Melissa Turner is the Chief Hygiene Officer of Cellerant Consulting and an...  Read More
The Patient First Podcast Episode 122: Eileen Day of DSO Vendor Insights Network on Communication in the Dental Industry
The way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks.  In the meantime, many...  Read More
Categories: Marketing
The Patient First Podcast Episode 121: Cissy Mangrum of Specialty Dental Brands on Operational Efficiencies and Improving Interoperability in Dentistry
Dentistry is just starting to hit the biggest wave of change the industry has ever seen. Many of the innovations we are only beginning to see in the dental field have already been pioneered by the medical industry, paving the way for dentistry to experience exponential growth. In this episode...  Read More
The Patient First Podcast Episode 120: How to Be Exceptional at Both the Practice and the Business of Dentistry
Once a clear-cut path to financial and professional success, dentistry as a career has become a much more murky prospect to the next generation of oral healthcare professionals. Rapid developments in digital technology and the gold rush of the DSO business model have left younger dentists...  Read More
The Patient First Podcast Episode 119: Elijah Desmond Talks Authenticity for Entrepreneurs in the Dental Industry
All you entrepreneurs out there in the dental space know how hard it is to build an empire in this fast-changing industry. Elijah Desmond, the motivational speaker and Founder of Smiles at Sea who has been innovating dental conferences for more than a decade, knows the struggle all too well. But...  Read More
The Patient First Podcast Episode 118: Fuel Your Dental Practice Ownership Dreams with This Fully Digital Finance Experience | Interview with Provide CRO Chad Widensky
Digital technology is transforming many industries including healthcare and finance (popularly known as “fintech” today). In this episode of The Patient First Podcast, I interview Chad Widensky, the CRO of Provide and we get to see the magic that happens when technology, finance and oral...  Read More
The Patient First Podcast Episode 117: Dr. Trevor Lines on What New DSOs Should Be Doing Right Now
Many small DSOs just starting out are struggling to keep their heads above water. What are the successful ones doing right? In this episode of The Patient First Podcast that no DSO leader should miss, I interview Trevor Lines, DDS of Revolutionary Tribes and pick his brain on how DSOs can get it...  Read More
The Patient First Podcast Episode 116: Save Time in Your Dental Practice with This Secret
In the busy dental practice—or DSO—time is one of the most valuable assets. More time equals more opportunities to provide better care and generate more revenue. It’s so easy, however, for time to slip away, wasted on inefficient processes. The secret to regaining control over time? That’s...  Read More
The Patient First Podcast Episode 115: Is Your Practice Prepared for a Ransomware Attack?
It’s getting easier than ever for malevolent agents to carry out ransomware attacks, and dental practices are prime targets. With ransomware attacks having increased by 75% during 2023, dental practice owners and the CEOs of DSOs need to be on high alert. Have you thought about what you would do...  Read More
The Patient First Podcast Episode 114: This Is Why DSOs Are Surprisingly Inspirational
What if everything you’ve heard about the group practice model in dentistry…is wrong? DSOs (dental service organizations) may seem to be taking over the industry, but that could actually be a very good thing for the standard of care. In this episode of The Patient First Podcast, I describe my...  Read More
The Patient First Podcast Episode 113: Story Time: Reading of Chapter 2 of Dental Disorder
Enjoy a sneak peek of the new arrival with this reading of Chapter 2 from my new book, Dental Disorder. In this episode of The Patient First Podcast, I introduce a new series I like to call “Story Time on the Patient First Podcast.”  I’ll be reading a short story from my latest book with a...  Read More
The Patient First Podcast Episode 112: “Dental Pitch” 2023: What It Taught About Connected Dentistry™
Words aren’t enough to convey how amazing it was to sit on a panel of judges that reviewed exciting potential startups in the dental industry.  This was at “Dental Pitch,” a segment of the 2023 Dental Festival held in New Orleans. In this episode of “The Patient First Manifesto,” I share what I...  Read More
The Patient First Podcast Episode 111: The Difference Between “Easy” and “Simple” and What It Means for Dentistry
Things that are simple in theory can often be surprisingly difficult in practice.  When we hear the terms “simple” and “easy,” it’s easy to think that they mean the same thing. But while those words are often used together, there’s a massive difference in their meaning, and that difference...  Read More
The Patient First Podcast Episode 110: The CEO of Sunset Technologies on Cybersecurity, Interoperability, HIPAA and More
In this interview, I enjoyed reconnecting with an old friend who’s been working hard in a sector that intersects with my own areas of interest. Patrick Jacobwith is the CEO of and a partner at Sunset Technologies, and he has a wealth of insights to share on some of the biggest issues dental...  Read More
The Patient First Podcast Episode 109: Dr. Kathryn Alderman on Making Your Practice a People-Centric Business
A willingness to change is vital to survival for dental practices. But how does your dental team respond to change? What does their response say about the kind of changes you want to implement? How can you build a growth-minded team or help your current team become more open to change? When it...  Read More
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