The Patient First Podcast with Dr. Bryan Laskin
The Patient First Podcast with Dr. Bryan Laskin
Quality of care matters. But convenience and comfort are what will bring patients to your office. Learn to thrive as a modern dental practice by embracing technology and putting patients first.
Blog By:
Bry
Bry

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The Patient First Podcast Episode 108: How to Stop Doing Dentistry in the Dark
It goes without saying that visibility is extremely important in dentistry, and we dentists have so many tools to help us see clearly what’s going on in and around teeth while we work. So how could it be possible that dentists are still working in the dark today? As it turns out, working with...  Read More
The Patient First Podcast Episode 107: How Patients Can Recognize a Dentist That Cares
This episode of The Patient First Podcast might turn out to be one of those controversial ones, and I’m looking forward to it.  We dentists like to believe that we’re good at evaluating the quality of clinical care rendered by ourselves and by fellow dentists. But can we really expect patients to...  Read More
The Patient First Podcast Episode 106: Why Dental Technology Is Getting Cheaper and Why That’s a Good Thing
There’s a lingering misconception that dental technology is expensive. That may have been true in the past, but that excuse doesn’t hold up in dentistry today. Not only is the cost of technology going down, but we’re now at a point where you can’t afford NOT to have it in your practice. Dental...  Read More
The Patient First Podcast Episode 105: Cost Is Just an Excuse in Dentistry
Dentistry is notorious for being expensive, but it’s a totally unjustified reputation. So why do patients perceive dentistry as costly, especially when they are quick to shell out even more money on less important things? I’ve touched on this topic in the past, but it’s time to explore in depth...  Read More
The Patient First Podcast Episode 104: Interviewing Dr. Mohamed Harunani on the First Dento-Protective Candy
Get ready to taste the world’s first candy formulated to actively fight against the effects of tooth decay. In this episode of The Patient First Podcast, I interviewed Dr. Mohamed Harunani, the creator of Dream candy—delicious lollipops and button candies engineered to promote tooth...  Read More
The Patient First Podcast Episode 103: Welcome to Dentistry 3.0
Dentistry has seen phenomenal improvement over the past few decades, but the best is yet to come. In fact, it’s almost here. In this episode of The Patient First Podcast, I explain “Dentistry 3.0,” the next big stage of development for dentistry as a profession.  This episode also discusses the...  Read More
The Patient First Podcast Episode 102: What Does It Really Mean to Put Patients First?
Some dental professionals believe that giving patients increased access to their own dental health data would be dangerous. But in reality, doing so is an integral part of patient-partnered dentistry. But what exactly does patient-partnered care mean? Why is it so important? How is it different...  Read More
The Patient First Podcast Episode 101: What XQ Is and What It Means for Dentistry
You’ve already heard about Intelligence Quotient (IQ). Emotional Quotient (EQ) is also receiving lots of attention these days. But have you ever heard about XQ? “XQ” stands for Experience Quotient and it can be defined as the measure of an individual’s collective experiences that gives them a...  Read More
The Patient First Podcast Episode 100: What is Connected Dentistry™?
Very soon, everyone in dentistry will be talking about Connected Dentistry™. What is it? Why was it developed? What problems will it solve? How will it transform the way both dentists and patients experience dentistry? I share the answers to those questions in this landmark episode of The...  Read More
The Patient First Podcast Episode 99: How Culture Will Help You Build the Perfect Dental Team
Workplace “culture” isn’t a fluffy corporate buzzword that’s code for office parties—it’s the very lifeblood of productive dental practices. Despite all the talk about “culture,” few people understand what it really is. This is unfortunate for dentistry, where culture is the secret to building...  Read More
The Patient First Podcast Episode 98: What Is True Medical-Dental Integration?
You would think that any progress made in the area of medical-dental integration would be a step forward. But why does it seem like the first step is a futile, bottom-up approach? Anything that improves access to care for patients is a very welcome development. If it doesn’t promote true...  Read More
The Patient First Podcast Episode 97: Why a Dentist Was Fined $80,000 for Doing Nothing
Dentists have enough to worry about as it is with the ever-present fear of a malpractice lawsuit hanging over their heads. One wrong move, and they can say ‘goodbye’ to their dream of running a profitable practice. The bad news is that, as three dental practices recently experienced, dentists now...  Read More
The Patient First Podcast Episode 96: What Is the REAL Cost of Dentistry?
Most people would rather go into debt or get locked into a payment plan for a new car than pay for a dental procedure that costs a tiny fraction of the price of a new car. Why is this? Why is dentistry always perceived as expensive when it’s actually much more affordable than most medical...  Read More
The Patient First Podcast Episode 95: The Question Everyone in Dentistry Should Be Asking
The CEO of a successful DSO visited me at Toothapps headquarters and asked an intriguing question that, really, everyone in dentistry needs to be asking. Dentistry is experiencing a revolution in response to some major problems in the industry, particularly when it comes to the open sharing of...  Read More
The Patient First Podcast Episode 94: Just How Bad Is the "AGGA" Issue?
Even if, like me, you had never heard of “AGGA” before, the recent bad press surrounding this orthodontic appliance has been hard to ignore. The Anterior Growth Guidance Appliance (AGGA) has been flying below the radar for quite a few years, unknown to even many dentists, until recent lawsuits...  Read More
The Patient First Podcast Episode 93: The Difference Between “Urgent” and “Important” and Why it Matters
Dental practice owners and managers deal with thorny issues on a daily basis. But which problems are truly important and which ones are truly urgent? Knowing the difference is the key to solving the biggest issues in our industry. In this episode of The Patient First Podcast, I explain how to...  Read More
The Patient First Podcast Episode 92: The New Alternative to "Watching" Cavities
Patients, how long should you wait to get a tooth filled? Dentists, how long should you wait before telling a patient they need a filling? The answer just might surprise everyone. In this episode of The Patient First Podcast, I begin by going back to the basics to explain what dental decay is...  Read More
The Patient First Podcast Episode 91: How Generative AI Is Transforming Dentistry Today and Tomorrow
You've heard the hype about ChatGPT; now it's time to see how it can make your job as a dental professional or practice owner much easier. Artificial intelligence (A.I.), generative artificial intelligence in particular, is here to stay and it holds immense potential for the dental industry....  Read More
The Patient First Podcast Episode 90: Ignoring This Could Cost Dentists $1 Million
Did you know that your patients' health information is being held hostage in a data prison? The conversation about Practice Management Systems (PMS) in dentistry has gotten stale. What's worse, most dentists today aren't aware that PMS systems that don't comply with recent legislation could leave...  Read More
The Patient First Podcast Episode 89: What Is Your Dental Team's Working Genius Type?
Your dental team is full of geniuses! So why doesn't it always feel that way? According to the book "The 6 Types of Working Genius" by Patrick Lencioni, there are different types of 'working genius,' and your dental team needs to have a healthy balance of all the types to function harmoniously....  Read More
The Patient First Podcast Episode 88: We Need More Dentists Talking About This Right Now
There’s new legislation now in effect that affects all dentists and their patients in the United States. The problem? Virtually no one knows about it. I recently attended an event called “Datapalooza” where I gleaned a ton of compelling insights about the transfer of patient health data. This...  Read More
The Patient First Podcast Episode 87: Hate Flossing? You'll LOVE This!
Hate flossing? Then you're going to really enjoy learning about the best thing that could happen to teeth since the electric toothbrush. In this episode of the Patient First Podcast, I interview Eli Packouz, CEO and Co-Founder of Instafloss, the latest automatic flossing device that is here to...  Read More
Categories: Hygiene
The Patient First Podcast Episode 86: How to Keep Your Patients Out of the Emergency Room
On average, a trip to the ER takes longer than 4 hours and costs over $1,000. In light of these numbers, dentists can and should do more to keep their patients out of the emergency room. This is especially true considering that patients who visit the ER with a dental emergency are later sent to...  Read More
The Patient First Podcast Episode 85: The Connection Between the Fear of CBCT and the Love of EBITDA
Why do so many dentists hesitate to invest in CBCT imaging? There's a fascinating connection between the dental industry's obsession with profitability and dentists' reluctance to adopt technology like CBCT scanners. I uncover that connection in this episode of The Patient First Podcast. As...  Read More
The Patient First Podcast Episode 84: 2022's Most Popular Episode: My 3 Biggest Mistakes in Dentistry
This record of my three biggest flub-ups in dentistry was apparently the hottest episode on my podcast in 2022. Why do we love to watch others fail? ?? These wild-but-true stories are pretty darn juicy, so I thought I’d share this again for new subscribers who might have missed this episode when...  Read More
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