Dr. Kelvin Choi began working with the Scheduling Institute a little more than seven years
ago when he purchased the Telephone Training/New Patient Focus Self-Study kit. For years he’d
been getting about 15 new patients a month. He got his two front desk staff certified with the
Scheduling Institute and immediately his new patient numbers skyrocketed – doubling to more
than 30.
Looking back, Choi says, “With more new patients everything seemed so much easier; you
feel more valid, you don’t ‘sell’ as hard, you don’t ‘stalk’ the patients who have pending treatment
to come back, and you utilize your staff, space and equipment more fully.” He added, “In
my case, though, the most important thing was it gave me the confidence to move to a bigger
space that was long overdue.”
Three years later, Choi stepped up to a higher level of membership with the Scheduling
Institute and ended that year $400,000 above the year before. He renewed his membership
another year and that year went up an additional $600,000.
Since starting with the Scheduling Institute, Choi has quadrupled his monthly new
patients, doubled the size of his office and his staff and doubled production. Choi says, “Jay
was able to change my belief system and keep me engaged and accountable.” But most importantly
he adds, “And I know I have reached this position without sacrificing any of my values.”
Choi credits Jay, saying, “I want to thank Jay and the SI for helping me to achieve the most
explosive growth, professionally and personally, in the last four years than I have ever experienced
in the last 30-plus years in practice.”
Disclaimer: This doctor was given no financial consideration for this case study. This is just
one of thousands of stories SI had to share. For more like this, visit www.moreaboutsi.com.
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