How often do you meet with your local study club? |
0 total votes |
|
| 0% |
| Monthly |
|
| 0% |
| Every two months |
|
| 0% |
| Quarterly |
|
| 0% |
| I am not in a local study club |
|
|
If not in a study club, what is your primary reason for not participating in one? |
0 total votes |
|
| 0% |
| Cost is greater than $1,000 a year |
|
| 0% |
| Lack of study club availability in my area |
|
| 0% |
| Monthly time commitment is too much |
|
| 0% |
| Last study club was too low quality |
|
| 0% |
| I am currently in a great study club |
|
| 0% |
| I am in a study club but looking for new options |
|
|
Do you have a dedicated human resources generalist in the office? |
253 total votes |
|
| 15% |
| Yes |
|
| 85% |
| No |
|
|
How does the front office communicate with back office staff? |
160 total votes |
|
| 9% |
| Headset or walkie-talkie system |
|
| 23% |
| Light or buzzer system |
|
| 3% |
| Phone |
|
| 66% |
| Verbally |
|
|
Which HR issue is most important in a dental practice? |
161 total votes |
|
| 29% |
| Retention |
|
| 6% |
| Recruitment |
|
| 47% |
| Training and compliance |
|
| 6% |
| Health and safety |
|
| 12% |
| Discipline |
|
|
Have you ever recorded phone calls to use as a training opportunity for staff? |
156 total votes |
|
| 40% |
| Yes |
|
| 60% |
| No |
|
|
Which position has the most turnover in your practice? |
156 total votes |
|
| 4% |
| Doctor/associate |
|
| 3% |
| Office manager |
|
| 13% |
| Hygienist |
|
| 52% |
| Assistant |
|
| 29% |
| Receptionist |
|
|
Have you taken any CE courses on HR in the last six months? |
160 total votes |
|
| 26% |
| Yes |
|
| 68% |
| No |
|
| 6% |
| I plan to before the end of the year |
|
|
How was your employee handbook/HR manual created? |
158 total votes |
|
| 16% |
| I wrote it myself |
|
| 28% |
| I used an online template and edited as needed |
|
| 6% |
| I hired a lawyer |
|
| 29% |
| I hired an HR company to write it |
|
| 21% |
| I do not have an employee handbook/HR manual |
|
|
Have you ever encountered or suspected embezzlement in your practice? |
159 total votes |
|
| 35% |
| Yes |
|
| 65% |
| No |
|
|
Do you keep track of the number of unanswered phone calls? |
161 total votes |
|
| 21% |
| Yes |
|
| 79% |
| No |
|
|
Does your front office follow a specific or standardized script when answering calls? |
159 total votes |
|
| 49% |
| Yes |
|
| 51% |
| No |
|
|