Kancld Software Automatically Refills Canceled Appointments

Posted: August 24, 2022
Edited by Dentaltown staff

Kancld is a software app that automatically refills canceled appointments by texting your patients if they’d like to claim a newly open spot. The Kancld platform messages your patients one by one, giving each person a few minutes to respond. Using this method, Kancld has been generating a 73% rebooking rate for canceled appointments — including last-minute ones.

Cancellations are one of the biggest areas of financial loss for a dental practice. The truth is that a consistently full schedule is attainable and doesn’t have to come at the cost of burning out your staff.

“I wanted an easy solution to fill the empty spots in my calendar, especially the ones that popped up at the last minute,” she notes. “I was done having my staff juggle waitlists and make frantic last-minute phone calls to patients. That’s when I came up with Kancld.” said Stephanie Aldrich, DDS, founder of Kancld,

Kancld will work with existing scheduling tools and practice management software to ensure ease of use and overall efficiency. Text messages will be sent whenever no-shows become known with the goal of scheduling a patient immediately.

For more information, visit kancld.com.

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