February Online CE Focus: Practice Management, HR and Accounting
Creating a Remarkable Dental Practice:
Communication and the Patient Experience
by Fred Joyal
Effective communication has a
profound effect on the practice’s
success, as does the patient’s moment-by-moment experience. This course
goes into the most effective ways to
communicate with patients and your
team, and how you can use small
changes in the details of the patient’s experience to get
big results.
Starting Off Right: Transform Your ‘Receptionist’
Into a Director of First Impressions
by Sandy Pardue
This course details how to raise up the
receptionist position and establish
a director of first impressions in the
dental practice, along with key actions
to ensure success. Learn the purpose of
the position, recommended customer-focused
actions, hiring tools to assist
with finding and appointing someone for the position, and
recommended job-performance tracking monitors.
The Psychology Behind Why the Patient
Says Yes or No to Diagnosed Treatment
by Sean Field
Get your entire team on the same page by
building their case presentation confidence
and skill level with this in-depth treatment
coordination training. This course focuses
on how to easily increase your practice case
acceptance rates by exploring the patient’s human
nature when dental treatment is being presented to
them in your office.
One-Day Dental MBA
by Dr. Howard Farran
You went to dental school to become
a dentist. Now Dentaltown founder
Dr. Howard Farran teaches dentists and
their teams the business of dentistry in
a three-part series worth six CE credits.
These courses cover the foundational
importance of watching the numbers,
the new patient experience, effective communication,
hiring the right team members, enhancing SEO and
much more.
NEW COURSES
Dental Sleep Medicine
Implementation in
Practice: Treatment and
Comparison of Devices
by Dr. Mark T. Murphy
This course helps general practitioners
survey the current landscape of medical
and dental treatment for sleep apnea and
decide how and if they want to evolve
into this lifesaving arena. Discussed is an
actual treatment for sleep apnea that can
be done by dentists and the comparison
and proper use of the various devices.
Unconscious Bias in the Dental Practice
by Dr. Laila Hishaw
This course explores common types of unconscious bias
that can manifest within a dental practice, including
racial, ethnic, gender, age and socioeconomic biases. By
recognizing and acknowledging these biases, dentists
and their teams can take the first steps toward addressing
them to provide equitable and ethical care while
improving oral health outcomes.
Learn more with our online CE courses!
Increase your brainpower with Dentaltown’s more than 500 online
continuing education courses. We release new ones every month, which can be viewed on an iPad, Android and other
mobile devices as well as standard desktop and laptop computers.
Click here to view all the latest Dentaltown CE!