Online CE: Latest & Greatest by Dr. Nareg Apelian

Online CE: Latest & Greatest

by Nareg Apelian, DMD, Director of Continuing Education

February Online CE Focus: Practice Management, HR and Accounting

Creating a Remarkable Dental Practice: Communication and the Patient Experience
by Fred Joyal
Effective communication has a profound effect on the practice’s success, as does the patient’s moment-by-moment experience. This course goes into the most effective ways to communicate with patients and your team, and how you can use small changes in the details of the patient’s experience to get big results.

Starting Off Right: Transform Your ‘Receptionist’ Into a Director of First Impressions
by Sandy Pardue
This course details how to raise up the receptionist position and establish a director of first impressions in the dental practice, along with key actions to ensure success. Learn the purpose of the position, recommended customer-focused actions, hiring tools to assist with finding and appointing someone for the position, and recommended job-performance tracking monitors.

The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
by Sean Field Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase your practice case acceptance rates by exploring the patient’s human nature when dental treatment is being presented to them in your office.

One-Day Dental MBA
by Dr. Howard Farran You went to dental school to become a dentist. Now Dentaltown founder Dr. Howard Farran teaches dentists and their teams the business of dentistry in a three-part series worth six CE credits. These courses cover the foundational importance of watching the numbers, the new patient experience, effective communication, hiring the right team members, enhancing SEO and much more.


NEW COURSES

Dental Sleep Medicine Implementation in Practice: Treatment and Comparison of Devices
by Dr. Mark T. Murphy
This course helps general practitioners survey the current landscape of medical and dental treatment for sleep apnea and decide how and if they want to evolve into this lifesaving arena. Discussed is an actual treatment for sleep apnea that can be done by dentists and the comparison and proper use of the various devices.

Unconscious Bias in the Dental Practice
by Dr. Laila Hishaw
This course explores common types of unconscious bias that can manifest within a dental practice, including racial, ethnic, gender, age and socioeconomic biases. By recognizing and acknowledging these biases, dentists and their teams can take the first steps toward addressing them to provide equitable and ethical care while improving oral health outcomes.


Learn more with our online CE courses!

Increase your brainpower with Dentaltown’s more than 500 online continuing education courses. We release new ones every month, which can be viewed on an iPad, Android and other mobile devices as well as standard desktop and laptop computers.

Click here to view all the latest Dentaltown CE!

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