Through the Keyhole: Surgery—Home and Away

Through the Keyhole- Surgery: HOME

About the Dentist

Anoop Maini

Please introduce yourself and tell us a bit about what made you pursue a career in dentistry.

My name is Anoop Maini, I am a general dentist with an interest in aesthetic and restorative dentistry. I qualified in 1992 and have been a fully private dentist in London’s West End since 1998.

Due to my passion in GDP orthodontics I joined the teaching faculty of the IAS Orthodontic Academy in 2015.

My motivation to do dentistry was from my uncle who was a dentist and from spending some time shadowing a local general dental clinic. I was attracted to the clinical and business aspect of dentistry and being the leader of a team.

If you hadn’t become a dentist, what job do you think you would have had?

I would probably done something else in the medical field such as ophthalmics or medicine.

Which university did you study at, and what qualifications do you have?

I qualified from Kings college London in 1992 with a BDS degree . In 1993 I gained my DGDP from the Faculty of General Dental Surgery.

What are your particular interests/skills in dentistry?

Smile makeover dentistry using an orthodontic fixed appliances combined with restorative procedures.

Who would you say has had the biggest influence in your career

Dental

Dr Tif Qureshi for introducing me to the Inman aligner and the concept of Align , Bleach and Bond .

Non-dental

Tony Robbins for inspiring me to chase my dreams

What is your favourite procedure to carry out?

Fixed appliance orthodontics . I enjoy the interdisciplinary approach of using orthodontics to assist with restorative procedures

What could you not work without?

My 3.8x magnification loupes with LED light. I would be blind without them.

Are you involved in any organisations or societies?

I was the founding past president of the European Society of Aesthetic Orthodontics , Past president of the British Academy of Cosmetic Dentistry and currently a part of the teaching faculty of the IAS Orthodontic Academy.

What are your interests outside of dentistry

I am an avid Arsenal supporter - a season ticket holder with my 14 year old son . I also enjoy playing tennis and traveling.

What do you think is the biggest problem or challenge in dentistry today?

The increasing litigation and the conduct of the GDC in over regulating the profession is affecting how dentists, particularly younger dentists , are caring for their patients because they approaching care from a medico legally defensive perspective which I personally is not healthy for the profession.

What is the biggest advancement you have seen in dentistry in your career?

The digital workflow is affecting all areas of dentistry with scanning , digital treatment planning and computerised aided design with the ability to then print or mill components.

What would you like to see change in dentistry in the next 10 years?

From an orthodontic perspective the return of the tier 2 DWSI diploma to recognise the ability of GDPs in the delivery of orthodontics in the UK.

Describe the most successful or rewarding experience in your professional life.

Starting my clinic Aqua Dental Spa in London’s West End in 2006 which grew to be a successful 3 surgery practice focused primarily on offering aesthetic dental treatments to patients who wanted to improve their smiles. In 2016 I sold the clinic to a corporate.

I have now started another clinic called Aqua Dental Clinic in Hatch end, Middlesex which is now 2 years old.

What is your favourite film?

The Godfather

What type of music do you listen to?

I like RNB

What would you like to see in the dentaltownuk magazine in the future?

It would be great to draw experiences from successful entrepreneurs outside dentistry in service industries to learn from their business skills.

Please list your top 5 favourite products (materials, technology/equipment)

1) IAS Clear Smile Braces- the digital treatment planning, the digital bracket placements with quality ceramic brackets delivered in printed jigs make fixed orthodontics much easier to deliver

2) Quickloupes 3.8x TTL loupes with LED light.

3) Quicklase 5W laser for gingivolpasty and frenectomies.

4) Venus Pearl composite for its ease of use, excellent aesthetics and strength.

5) Cerec for CADCAM restorations and oral scanning.

About the Team:

Do you work alongside other dentists? If so, what are their names, and what interests/skills in dentistry do they have?

My wife Neera is a general dentist with an interest in orthodontics, she currently partaking the MSc in orthodontics from Warwick University.

Dr Adi Moran is a specialist orthodontist with an interest in lingual orthodontics and Damon appliances.

How many other members do you have in your dental team, and what are their roles?

Hygienst – Sima Patel. Facial Aesthetician – Allysun Rumsdale. Front desk manager- Baljit. Dental nurses- Krystyna and Mel

What do you think are the most important things about your team?

They get on and look out for each other and share the goals and vision of the clinic

Do you have team meetings? If so, what format do they take?

We have short morning huddles to run through the day and once a month we have a formal practice meeting to review the whole clinic over the previous month and discuss what good and what bad things have happened and what we can change for the future.

What did you do for your last staff Christmas night out?

We went to a family run Greek restaurant nearby to the clinic

About the Practice

How is your practice laid out, what is the workflow like?

We have 2 treatment rooms with planning permission just granted to add a consultation room and a third treatment room. We use our front desk manager as a treatment coordinator to carry out preliminary conversations with patients, then manage the treatment plans and financial arrangements.

Do you play music in the practice? If so, what do you play?

We play spa like music to create a calming ambience for our patients

What sets your practice apart from others?

We deliver a patient focused journey from the initial phone call to the moment they complete their treatment. Making patients happy is our engrained motto as we approach every interaction.

How do you market your practice?

We internally market our patients with offers, expanding services and invitations for referrals.

We also externally market with leaflets, banners and newspaper advertisements as well as digital marketing using our website and social media channels.

What are you most proud of about your practice?

I think the team are the asset of the practice and have taken time to find the right people and then invest in training them. Without them the clinic would struggle.

Check it out! Click to see a short video of Anoop's practice
Through the Keyhole- Surgery: AWAY

About the Dentist

Gabor Filo

Please introduce yourself and tell us a bit about what made you pursue a career in dentistry.

My name is Gabor Filo and I’m a recovering amalgam smith. I entered the fray in 1984 when the University of Toronto released me on an unsuspecting world. I chose the profession for the constant change, intellectual challenge and manual dexterity involved or perhaps it was the fact that my earliest dental experiences were in the kitchen from an itinerant dental technician using an electric belt driven drill.

Which university did you study at, and what qualifications do you have?

McMaster University gave my Biochemistry BSc degree and University of Toronto my DDS.

What are your particular interests/skills in dentistry?

Dental Hypnosis, Non-pharmacological dental fear, anxiety and phobia care and Laser dentistry.

What is your favourite procedure to carry out?

Hard tissue laser procedures. You can watch my youtube video about lasers here!

What could you not work without?

My Er:YAG laser and my intra oral camera

Are you involved in any organisations or societies?

Past President of the Hamilton Academy of Dentistry; past General Councillor of the Ontario Dental Association, past committee member of various ODA committees; Past executive member of the American Society of Clinical Hypnosis and various committees; 30 year member of the Wilderness Medical Society; and a life-long Boy Scout to name a few.

What are your interests outside of dentistry?

Scouting; music; good food and drink; and travel. Hypnosis is also a big interest of mine and I travel the word teaching other dentists and other health professionals about how they can use hypnosis, and language/communication & rapport skills for the benefit of their patients, their team and therefore ultimately themselves. I will, in fact be in the UK on August 31st and myself, Dr Ashley Goodman, and Dr Mike Gow plan to present a workshop in Glasgow on exactly this. If you are a dentist who would like to have happier patients, happier staff and have ways to reduce your levels of stress- please join us to learn some new skills!

Email macscotland@outlook.com for more details or to book a place for you and your team.

What do you think is the biggest problem or challenge in dentistry today?

Dentistry became a profession through a long struggle, kept itself separate from medicine and now it faces returning to the level of trade in North America with the advent of corporate dentistry and other external pressures like the splintering of auxiliaries carving out chunks of the profession’s scope.

What is the biggest advancement you have seen in dentistry in your career?

The high speed handpiece to the hard tissue laser.

What is your favourite film?

I don’t have one, rather I’m a cinephile!

What type of music do you listen to?

Most genres with an emphasis on jazz and classical

Please list your top 5 favourite products (materials, technology/equipment)

1) Er: YAG laser

2) Intra-oral camera

3) Rotary endodontics

About the Team

Do you work alongside other dentists?

No, I’m solo

How many other members do you have in your dental team, and what are their roles?

One of each : Administration/reception; hygienist; and assistant

What do you think are the most important things about your team?

Their dedication to patient service.

Do you have team meetings? If so, what format do they take?

Rarely- I have learned to dislike anything that adds to the entropy of the universe without a result from 30 + years of various association and practice meetings

What did you do for your last staff Christmas night out?

We do not do specific holidays, rather I regularly produce desserts for their consumption

About the Practice

What is the name of your practice and where is it located?

Dentistry870 at 870 Upper James Street, Hamilton, Ontario, Canada

How is your practice laid out, what is the workflow like?

There are 3 operatories –one for hygiene; one for me and one overflow with the inraoral x-ray. We also have a panoramic x-ray machine.

Do you play music in the practice? If so, what do you play?

Public broadcast radio stations, but usually I prefer to work in silence in my operatory. In reception the flat screen TV is always on.

What sets your practice apart from others?

We offer hard/soft tissue laser care, dental hypnosis, and a non-pharmacological anxiety management program all underscored by an emphasis on the oral-systemic connection or the medical paradigm in comparison to the surgical one.

Our guiding principle is to offer the best possible dental care for our patients.

How do you market your practice?

Some conventional marketing, but mostly digital.

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