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Searching: healthy gum
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Message Board
Views: 766 | Replies: 30
that will reinforce what the patient heard in the back. The patient needs to hear it again. Here is an example of a good hand off from the back to the front: Mrs. Smith just completed her routine recare appointment. I've already set her up to come back in six months, so we can keep her gums healthy. Doctor found
January 26, 2017
Front Office Discussion
Message Board
Views: 1439 | Replies: 65
disagree with this. This sounds like you're treating the insurance not the patient. So what if the debridement triggers the deductible and is not a covered service. That's the patient's dental benefits. If they need it, then they need it. A prophy means the patient has healthy tissue with an absence
February 11, 2026
Front Office Discussion
Message Board
Views: 160 | Replies: 2
habits that can affect their dental health. They can encourage and motivate patients to adopt healthier habits, but they cannot condition the provision of treatment on a patient's compliance with such recommendations. In conclusion, it is not ethical to withhold non-urgent dental treatment based
March 26, 2023
Front Office Discussion
Message Board
Views: 161 | Replies: 4
. They will receive an oral cancer screening, the hygienist will also be checking their gums for any signs of periodontal disease and the doctor will be checking any existing restorations. We want patients to return and how you approach that initial call can make a difference. We haven't seen you in a while and we just want to be sure you are healthy and are seeing someone on a regular basis for your cleanings..... Hope this helps!
July 12, 2018
Front Office Discussion
Message Board
Views: 1310 | Replies: 99
start crowding out others who value dentistry more, than yes absolutely start collecting a CC or deposit, drop insurance, etc. I think these are all different business strategies depending on the practice so it just depends on where you're at with your practice. Great healthy discussion If I were
April 29, 2026
Front Office Discussion
Message Board
Views: 705 | Replies: 34
paid for. :) For the right money Ill come to their house abs brush a floss their teeth three times a day.Laz I always saw most adults every 3-4 months, they were much healthier. You should be happy to have patients who want to attend more frequently. There is no evidence to support 6 m recare
July 06, 2021
Front Office Discussion
Message Board
Views: 189 | Replies: 14
the bottom 10% or so and get rid of low quality customers. We do it on our own business and terminate maybe a dozen to two dozen offices each year who don't show up to meetings, don't do training, don't follow the plan, etc. It's like fitness, if you want to be healthy and fit you need to cut out the junk food.
February 10, 2026
Front Office Discussion
Message Board
Views: 186 | Replies: 12
and all. The patient stated, Estela told me my gums bleed because I don't floss. She's a *****. Date/Time:MM/DD/YYYY HH:MM Caller:Name/Relation Patient:Name, DOB Reason:Brief summary Discussion:Key points Instructions Given:Advice, actions Follow-Up Needed:Yes/No if yes, what? Staff:Initials If you
June 26, 2025
Front Office Discussion
Message Board
Views: 78 | Replies: 3
this in your own words on your letterhead. You have all your bulletpoints there, just elaborate on them a little. We all have different ways of explaining things. Do it your way. I have had the opportunity to try out my new bridge / crown while chewing (have patient chew gum, or something
February 25, 2014
Front Office Discussion
Message Board
Views: 95 | Replies: 2
expectations and do not become a parent or counselor... Check it out, Great question. It starts from the top, with you. Your team needs to know and be on board with the PURPOSE of your practice. You are there to take care of your patients. To keep their mouths healthy so they can keep their teeth for a very
January 17, 2018
Front Office Discussion
Message Board
Views: 150 | Replies: 5
Does anyone use any simple, effective screening questions to filter new patients appropriately? Basically, at one end of the spectrum, I want to avoid scheduling a ton of time for someone who is healthy and simple and the exam literally takes a few minutes, and on the other end of the spectrum, I
December 13, 2023
Front Office Discussion
Message Board
Views: 311 | Replies: 8
because he mostly dinks and dunks. In football that can work as the receiver can turn the short throw into a long gain but it doesn't work that way in dentistry. A treatment plan should add up to the doctor's definition of a healthy mouth. A good exercise to do is to take some time and sit down
October 20, 2015
Front Office Discussion
Message Board
Views: 342 | Replies: 7
patients can have healthy periodontal condition with reduced periodontium ( Clinical attachment loss). Just because patients have CAL does not mean they have active periodontal disease. There are not many of these patients, but some do modify behavior and get their act together to return
March 15, 2019
Front Office Discussion
Message Board
Views: 418 | Replies: 10
completely before insurance finished processing our crowns. But, how can gum tx (deep cleaning, regional gum surgery, maybe some bone grafting on #6-8 area) almost wipe out 2 PPO insur? If you have to do more GP work after pt comes back to you, do you guys call specialist office to ask if they got
December 22, 2014
Front Office Discussion
Message Board
Views: 184 | Replies: 6
on the big screen. I tell them that their gums should be here and this is going to result in the loss of bone. 'This is why you don't miss your preventive appointment. At this point they never refuse booking 6 month in advance. Then they ask how to prevent it and I tell them that it's a good thing we have
July 22, 2019
Front Office Discussion
Message Board
Views: 159 | Replies: 3
. And remember thatyour'recalling to help your patients get back on a regularrecareschedule and stay healthy! Sometimes if we remember the why of what we are doing makes it less of a job. I would continue calling until the patient asks you not to call, or you have reason to believe they have gone
February 01, 2018
Front Office Discussion
Message Board
Views: 470 | Replies: 17
, but of course, they are always welcome to come in for a check or I am always willing to talk to them on the phone. In the perfect world it would roll off her tongue that doctor wants to do everything possible to help her keep those remaining teeth and keep her mouth healthy. They would usually handle
June 03, 2014
Front Office Discussion
Message Board
Views: 273 | Replies: 8
the office are hard lessons learned for many practices. Does your office have a financial policy in place? This is critical to a healthy practice. As a small business owner, most practices cannot afford to finance the patients, nor should they. You need to look into Care Credit or some other type
July 25, 2019
Front Office Discussion
Message Board
Views: 111 | Replies: 7
to day presentation, even me the big cheese . This led to an healthier, more productive, closer knit group that functioned as a well oiled machine for the next 15-20 years. Shortly after posting this thread, I checked in with her trainer (one of our strongest staffer). The new girl is actually a quick
July 26, 2024
Front Office Discussion
Message Board
Views: 247 | Replies: 8
, they will always be in maintenance and if they present healthy it is just an example of the outstanding work of the dentist and hygienist. We have found that it is not worth the effort to try and play the insurance game. Just bill it as it is in the chart. The way to prevent this is to not do SRP
January 11, 2018
Front Office Discussion
Message Board
Views: 261 | Replies: 8
of our patients and keep their mouths healthy. If your staff looks at this as just making calls and filling the schedule, that will come across to the patient and they are less likely to return the call. We may say something like It looks as if you are overdue for your cleaning appointment. I
April 28, 2017
Front Office Discussion
Message Board
Views: 488 | Replies: 9
people keep their mouths healthy. It can be a tough position to fill but if trained properly, that person can play a very large role in making your practice successful. Also agree with the suggestions others have made for services, especially for UIC Dental since they are so much more than
September 29, 2017
Front Office Discussion
Message Board
Views: 497 | Replies: 20
easily.... Irritable.... EtcThere's no benefit to it. Now I swim, work out, yoga and eat healthier and feel so much better.In reality? Yes. Airlines are already compensating. Calculations used to be 170lb per passenger in the US. Not sure what it is now. Overseas calculations for airlines
May 26, 2017
Front Office Discussion
Message Board
Views: 440 | Replies: 11
practice, this individual is empowered to succeed. By outsourcing billing and insurance claims operations, staff is free to focus on the work they should be doing, setting them up for success and job satisfaction as well. In the end this leads to a happy, healthy, and profitable practice everyone
June 12, 2019
Front Office Discussion
Message Board
Views: 378 | Replies: 8
first and insurance second. If your staff is confident and understands your vision of patient care, they will be able to speak to patients about their insurance in a way that lets them know that insurance should not be the main focus. Keeping their mouths healthy is the priority.
May 19, 2017
Front Office Discussion
Message Board
Views: 116 | Replies: 7
company does not. So, there will be times when some of the treatment they need will not be completely covered. They need to understand that you are helping them keep their mouths healthy. When it comes to financial responsibility, this should be discussed when you are proposing treatment. In my office
April 10, 2017
Front Office Discussion
Message Board
Views: 551 | Replies: 25
tells the patient you have some 5 and 6 mm pockets around your back teeth. Your gums have an infection called periodontal disease. We need to treat that by doing a procedure called root planning and scaling. The first question out of 80% of the patients mouths is Does my insurance pay for that? What
May 19, 2016
Front Office Discussion
Message Board
Views: 786 | Replies: 28
appointment labeled tooth pain, gum pain or broken tooth with no other info. The last thing I want is an hour blocked off for a canker sore or worse - 15 minutes to splint 4 teeth. I have found getting info from the patient helps to have your room set up and schedule your appointment accordingly
March 30, 2015
Front Office Discussion
Message Board
Views: 499 | Replies: 16
will be a much happier, healthy person for it. And so will your office. My 2 cents.I've noticed there are some people in the world that tend to attract drama like a light attracts moths. It seems like every other day something crazy happens in their life. We all know the type. It has also been my
June 24, 2014
Front Office Discussion
Message Board
Views: 931 | Replies: 24
is getting our patients the care they need to keep their mouths healthy. When we come from that mindset it can be helpful when getting patients to keep their appointments. Hope this helps - Good luck! In a non-corporate office, yes but, in this case, my money is on an ownership that doesn't give a sh
October 29, 2018
Front Office Discussion
Message Board
Views: 774 | Replies: 19
back! Help please!!!! 1 verbal warning. 2 written warning 3 FIRE her!!See above. SmilezConfrontation can be healthy and by your description this situation qualifies. I'd outline what you think is wrong in clear, definitive statements - then sleep on it. The next day write a disciplinary report
October 27, 2014
Front Office Discussion
Message Board
Views: 2758 | Replies: 86
does irritate me when a healthy 70 year old says Just pull it Doc, hell I probably wont even be around in a few years. WTH? Maybe they are just cheap bastards but it seems like everyone is shocked they live as long as they do. Ha, my response to those folks is that if they believe they have so
August 07, 2023
Front Office Discussion
Message Board
Views: 757 | Replies: 28
to the car and to call for an appointment. They are always disruptive appts, usually broken denture tooth but does not want us to take denture, perio disease they know about and won't treat, or my favorite the bump on the gum that is been there awhile but I figured you could look at it right now. I hate
April 07, 2021
Front Office Discussion
Message Board
Views: 342 | Replies: 17
and has an accent. I'm not aware of it being an issue. The fact that she is pretty and charming probably helps. Go for the best you can find, it's worth the money that may be required to attract and hold a good one. I think that's healthier than assuming otherwise. Hello all, thank you for giving
March 29, 2019
Front Office Discussion
Message Board
Views: 764 | Replies: 31
feel terrible about this because you’re at a point where you really need to get something done about your gums. They’re just going to get worse, and I don’t want to see you ignoring your dental care.” “If someone cancels at the last minute, I’ll call you. If you can
August 07, 2015
Front Office Discussion
Message Board
Views: 513 | Replies: 14
patients healthy. We need to remind our staff of that from time to time. Coming from that type of mindset can be very helpful when helping patients keep their appointments. As far as who to call if you cannot keep an appointment in the schedule. There are several options. FIrst, there should
November 09, 2017
Front Office Discussion
Message Board
Views: 1702 | Replies: 35
. Great Mrs. Jones, I see you have your phone calendar to put your next cleaning date. Should I have Mary call you prior or putting the date in your phone enough. No problem in not making an appointment 6 months from now. It is very important that you keep your gum infection down to zero and I am
March 12, 2018
Front Office Discussion
Message Board
Views: 2501 | Replies: 67
Outstanding Accounts/ Insurance- StellaDesk will review all outstanding (30,60,90 days) insurance and balances monthly and provide services to keep your collection ratio in a healthy percentage. We are happy to tweak any system we have in place to help you reach your goals. If you need specific systems
October 14, 2013
Front Office Discussion
Message Board
Views: 484 | Replies: 22
, and then they need to listen to what the person is saying. Some offices have blanket policies - all new patients go straight through hygiene, and if there are complex tx needs, the patient can be schedule back for a consult OR all new patients go through Dr's chair, which is a complete waste of time for a healthy
March 25, 2019
Front Office Discussion
Message Board
Views: 404 | Replies: 16
, re-define tasks and schedule time for execution 75-85% Above Average: focus on the task the team is not executing, find out why, or define the system and expectations 85-100% Healthy Practices: owner/manager supervising and holding team accountable, reviewing weekly reports and resolving problems as they arise
September 28, 2016
Front Office Discussion
Message Board
Views: 4623 | Replies: 160
bottle if wine ar dinner, and the. Past that it all goes to savings. You are working hard. Don't sell yourself short. Oh do get me wrong ownership is boss at the high income levels. $350k is a MINIMUM for it to be tolerable. It gets darn near good the higher you go. We pay our nanny to make me healthy
January 30, 2020
Front Office Discussion
Message Board
Views: 1310 | Replies: 99
if healthy 40 y/o Sally with Delta dental wants to be my patient or not - I like patients with problems, who know they have problems, and who know it's gonna cost money to fix them. BUT I'm sure if I were in a different area, or ran an insurance-based office, my answer would be different
November 25, 2025
Front Office Discussion
Message Board
Views: 845 | Replies: 24
Dear all, I just want to hear what others think about this situation. I have a small office with 1 front/ 1 back. We have full benefits-- paid vacation(4-5 weeks)/ holidays, sick leave, retirement plan, healthy insurance.....the office manual says the benefits are based on superior performances
July 23, 2018
Front Office Discussion
Message Board
Views: 892 | Replies: 27
amount of time I have never seen a pt leave due to not having the sterilized equipment that we needed.... nor have I ever heard a dentist say hey how many sterile hand pieces do we have ? Dr. Jackson I am impressed with your ability to track all of that and still be sane and healthy. With all due
October 22, 2015
Front Office Discussion
Message Board
Views: 1353 | Replies: 44
.... You tell patient I won't do the crown unless you go get a retreat? If patient is an MD, she should easily understand that pain is not associated with chronic problems such as...There is a periapical lesion. Do you have any evidence that it is a perfectly healthy tooth? Ice test? Pulp test of any
April 16, 2015
Front Office Discussion
Message Board
Views: 1052 | Replies: 27
has ever been more grateful to have an implant than I was and am. Jake Wolf in Las Cruces placed it. He's one of the most devoted and knowledgeable dentists I know. I don't let the patient make me back down from my treatment recommendations. I'm a very firm believer that healthy, beautiful teeth
November 12, 2020
Front Office Discussion
Message Board
Views: 2078 | Replies: 51
patients whose gingival index goes down. (Trays work, folks; I saw a good friend yesterday that has Parkinson's pretty bad; I made trays for him and he used them b/c his gums look pink and pristine. They haven't been that way in 15 years. Perio is still there but there is no systemic effect, using
January 10, 2019
Front Office Discussion
Message Board
Views: 1404 | Replies: 60
will tell you they try to avoid going as much as possible or some such thing. Ask them if they think a person should spend thousands of dollars to have a healthy mouth and nice smile? Could they ask somebody to pay $5,000.00 in full today to start their treatment? Be very direct when you ask
September 24, 2015
Front Office Discussion
Message Board
Views: 829 | Replies: 48
any more? What is with this growing need for people to be able to see everything, everywhere, 24 hours a day? I don't think its healthy but that's just my opinion. This is a very, very slippery slope we are on. The train has likely left the station and leaving me behind but I don't have to agree
May 22, 2015
Front Office Discussion
Message Board
Views: 2613 | Replies: 69
: Be the change you want to be. You'll never truly get assholes out of your life, nor snowflakes, nor etc..... However, if you try to be positive, help people, and set healthy boundaries....you'll find yourself attracting positive, altruistic, responsible people. At least, that's what I've found
October 06, 2021
Front Office Discussion
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