This electronically delivered self-instructional program is designated for 2 hours of CE credit by Farran Media.
AGD Code: 550.
The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.
The fee to view the entire series is $360. This cost includes all fees to take all exams and claim your CE credits.
This is a comprehensive course that teaches doctors and team members how to organize their front office systems. Learn how to create productive days with less stress, better control the phones, increase new patient numbers, reactivate patients, improve communication skills, increase treatment acceptance, predict and control broken appointments and excel in other activities that will result in increased income.
Description of Speaker:
Sandy Pardue, Director of Consulting with Classic Practice Resources has consulted with practices throughout North America for the past 25 years. She is an energetic and highly competent lecturer, author and consultant. She has been published in major dental journals and enjoys sharing her practice management advice on Dentaltown.com.
Also known as “Sandy Pardue” on Dentaltown.com. Sandy has contributed many articles, online CE courses and message board posts on Dentaltown.com.
Upon completion of this course, participants should be able to achieve the following:
- Gain control over recall and patient retention
- Learn to recognize and handle patient objections
- Learn systems that will create predictability and consistency
- Discover why prospective new patients call and don't schedule
- Uncover the real cause of broken appointments and learn the solutions
The speaker discloses that she has a financial interest in consulting dental professionals in the subject matter that he is lecturing on.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 2 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education