Patterson Companies Launches DentalSupplyIntegrity.com

Educational Campaign Aims to Protect Dental Customers and Their Patients
Posted: March 5, 2015
Edited by Dentaltown staff

ST. PAUL, Minn.—Patterson Companies has announced that its Patterson Dental business is launching an educational campaign, highlighted by its new website located at www.DentalSupplyIntegrity.com, to help protect dentists and their patients from purchasing or using potentially unsafe gray market dental products.

Patterson’s initiative was introduced at the Chicago Dental Society’s Midwinter Meeting.

“Given the potential for dentists to unknowingly purchase counterfeit or dangerous products, we believe that it is important to raise awareness of this issue,” said Paul Guggenheim, Patterson Dental president. “Dentists cannot be confident that products purchased through the gray market are genuine, safe or that they have been handled appropriately. We believe that by purchasing deeply discounted gray market products, dentists are exposing themselves and their patients to unnecessary risks.”

DentalSupplyIntegrity.com users will find informational resources about the gray market, including how to identify these products and potential industry solutions to the problem. Included on the website are, among other items, a video, infographic, FAQ and a white paper on the topic.  

In addition to improving industry awareness, Patterson is working to ensure that products distributed through Patterson Dental are sourced directly from the manufacturer—and not through unintended distribution channels carrying deeply discounted gray market products. These channels are frequently the same as those carrying counterfeit or other illegal black market products.

“Patterson Dental is committed to the highest supply chain integrity. We hope to work more closely with the dental industry to develop consistent, industry-wide safeguards and protections.” said Guggenheim.

According to the U.S. Food and Drug Administration, the term “gray market” generally refers to products that are sold outside the established distribution chain, typically at a deeply discounted price (e.g., products intended to be sold abroad, but instead imported and sold in the U.S.). Such products may or may not satisfy FDA-related requirements, or other applicable laws and regulations. A significant concern is that products available on the gray market are often indistinguishable from defective or illegal counterfeit “black market” products that travel through those same distribution channels. 
 
Views: 181
Sponsors
Townie Perks
Townie® Poll
Do you do more or less endo procedures since you started practicing?
  
The Dentaltown Team, Farran Media Support
Phone: +1-480-445-9710
Email: support@dentaltown.com
©2025 Dentaltown, a division of Farran Media • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450