You Should Know: OperaPager by Benjamin Lund, Editor, Dentaltown Magazine

You Should Know: OperaPager
by Benjamin Lund, Editor,
Dentaltown Magazine


Inter-office communication systems are one of the most important aspects of a well-oiled dental practice. Dentaltown Magazine sat down with Dr. Bryan Laskin, one of the founders of OperaPager, to learn more about the purpose of the company.

What is your personal background prior to starting OperaPager? How did you get started in dentistry?
Laskin: I graduated from the University of Minnesota Dental School in 1999. I always have had a keen interest in technology, programming and selling computers since high school, and playing pong since elementary school. I also have a love for working with my hands, health care and business, so dentistry was a perfect fit.

What is your philosophy at OperaPager? What is your goal?
Laskin: OperaPager is the simplest communication device. We want to provide dental offices of all size easy, clear communication between operatories and throughout the office. Our goal is to be the cloud-based system for all aspects of dental and medical communication.

What would you consider to be the "best kept secret" about OperaPager?
Laskin: We are just getting started. Single-touch paging is a simple preview of what's to come. Our goal is to improve the efficiency of care, and coordination between team members within offices, as well as between multiple offices.

How is your software developed?
Laskin: The beauty of our company is that I develop the efficient communication flow, based on wet-fingered dentistry in a busy multi-doctor office, and my partner, Troy Brandt, has a keen eye for design and application interfaces. We have the best of both worlds tweaking the design before we give it to our developers, who make any modifications we desire quickly.

How easy is it for a dentist to incorporate your system in to his or her practice?
Laskin: As easy as downloading the free app from the iTunes store, or the small program off our Web site, OperaPager.com. We have a Web-based setup to customize devices and messages. Once you contact us, we will provide your username and password, and you are off and running.

What kind of service can dentists expect when they pick up the phone and call you?
Laskin: We have multiple people who can provide service in both technical and clinical areas. I have staff members who have been very involved in the development process who can provide recommendations on device configuration, or if you have a technical question we have people on staff who do programming for a range of devices available. We also partner with local IT companies if a service tech is necessary.

How can a dentist learn more about OperaPager?
Laskin: Visit www.operapager.com or call 888-312-8842.
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