Product Profile: Lighthouse 360

Lighthouse 360



Lighthouse 360 is an automated, comprehensive patient communications system. The system can reach 100 percent of your patients with e-mails, text messages, automated phone calls and, for your technologically challenged patients, postcards and letters. Lighthouse reminds patients when they need an appointment, confirms existing appointments, and asks patients to post an online review about their appointment when it’s over – all automatically. Your team’s efficiency goes up, broken appointments go down and patient satisfaction soars.

“Our practice has been using Lighthouse 360 since March 2011. I have used several other ‘patient alert’ companies in this office as well as other dental offices. The services and interface technology that Lighthouse 360 offers has far surpassed any other company that I have ever used. The information you collect, the checklist/reports you prepare on a daily basis for the front desk, as well as the doctor, are phenomenal. The amount of time spent calling, confirming, leaving messages and waiting for calls back has been given back to me to do other necessary duties at the front. If I see that a patient has not confirmed, I call, leave a message and ask them to call back to confirm or go to the computer and confirm. Nine out of 10 go to the computer and confirm on my schedule within 10-15 minutes. What a fabulous feature! The patients rave about it as well. Some have asked me to call their other doctors’ offices and ask them to put the service in place. I have actually had other dental offices call and ask what system we have in place and have given them Lighthouse’s number. Lighthouse 360 is the best fit for our office and that is who we choose to do business with. We love the service and don’t want to work a day without it.” – Sally Dunlap, office manager

“My office has worked with Lighthouse for well over 10 years and its ability to help us automate our systems has been incredible. Our favorite system is the automated recall system. From the e-mail confirmations, to the text messages and even mailing out postcards – to those not in the 21st century technology world – it has greatly simplified our confirmation process for our staff and decreased our no-shows, meaning greater profitability for our practice.” – Scott Menaker, DDS

“Lighthouse is one the best things that has ever happened to my practice... period! The system has an amazing ability to not let patients fall through the cracks. My hygiene schedule has never been busier!” – Rich Rosenblatt, DDS

Lighthouse 360 totally automates all routine patient communications, using up to five message types to reach 100 percent of patients. Missed appointments will decline, hygiene retention and staff efficiency will climb and your bottom line will grow. And since there are no contracts, dentists are free to cancel if it ever fails to provide exceptional value.

For more information about Lighthouse 360, call 866-526-9319 or e-mail sales@lighthousepmg.com or visit www.LH360.com.
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Phone: +1-480-445-9710
Email: sally@farranmedia.com
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