Lighthouse 360
Lighthouse 360 is an automated, comprehensive patient
communications system. The system can reach 100 percent of
your patients with e-mails, text messages, automated phone calls
and, for your technologically challenged patients, postcards and
letters. Lighthouse reminds patients when they need an appointment,
confirms existing appointments, and asks patients to post
an online review about their appointment when it’s over – all
automatically. Your team’s efficiency goes up, broken appointments
go down and patient satisfaction soars.
“Our practice has been using Lighthouse 360 since March
2011. I have used several other ‘patient alert’ companies in this
office as well as other dental offices. The services and interface
technology that Lighthouse 360 offers has far surpassed any
other company that I have ever used. The information you collect,
the checklist/reports you prepare on a daily basis for the
front desk, as well as the doctor, are phenomenal. The amount
of time spent calling, confirming, leaving messages and waiting
for calls back has been given back to me to do other necessary
duties at the front. If I see that a patient has not confirmed, I
call, leave a message and ask them to call back to confirm or go
to the computer and confirm. Nine out of 10 go to the computer
and confirm on my schedule within 10-15 minutes. What
a fabulous feature! The patients rave about it as well. Some have
asked me to call their other doctors’ offices and ask them to put
the service in place. I have actually had other
dental offices call and ask what system we have
in place and have given them Lighthouse’s number. Lighthouse
360 is the best fit for our office and that is who we choose to do
business with. We love the service and don’t want to work a day
without it.” – Sally Dunlap, office manager
“My office has worked with Lighthouse for well over 10
years and its ability to help us automate our systems has been
incredible. Our favorite system is the automated recall system.
From the e-mail confirmations, to the text messages and even
mailing out postcards – to those not in the 21st century technology
world – it has greatly simplified our confirmation process
for our staff and decreased our no-shows, meaning greater profitability
for our practice.” – Scott Menaker, DDS
“Lighthouse is one the best things that has ever happened to
my practice... period! The system has an amazing ability to not
let patients fall through the cracks. My hygiene schedule has
never been busier!” – Rich Rosenblatt, DDS
Lighthouse 360 totally automates all routine patient communications,
using up to five message types to reach 100 percent
of patients. Missed appointments will decline, hygiene
retention and staff efficiency will climb and your bottom line
will grow. And since there are no contracts, dentists are free to
cancel if it ever fails to provide exceptional value.
For more information about Lighthouse 360, call 866-526-9319
or e-mail sales@lighthousepmg.com or visit www.LH360.com.
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