The Standard of Care-What is it? What is it Not? Key information Both Specialists and General Dentists Need to Know

Dr. John Dovgan, The Standard of Care-What is it? What is it Not? Key information Both Specialists and General Dentists Need to Know
Speaker: Dr. John Dovgan
CE Credits: 2.5
Format: MP4 Video
This course will educate you on the definition of the Standard of Care as how to meet it as well as Key legal terms you need to know. Guidelines are given for what is looked for in dental board cases ...more
  • Running Time: 2 hours
  • Released: 8/24/2016
  • Expiration Date: 8/23/2019
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CE Details
Credit Details
This electronically delivered self-instructional program is designated for 2.5 hours of CE credit by Farran Media.
AGD Code: 555.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

This course will educate you on the definition of the Standard of Care as how to meet it as well as Key legal terms you need to know. Guidelines are given for what is looked for in dental board cases and malpractice cases and local anesthetic and sedation mistakes dentists make. Examples of lines that should not be crossed and typical treatment notes you should incorporate into practice. You will also receive a template developed for the Arizona State Board of Dental Examiners that is used to help define appropriateness of care.

Furthermore, you will learn about cases that involved adverse outcomes (death cases) and how to prevent that from happening to you. You will be given Proposed Standard of Care examples as well as difficult case dilemmas and what you should do given your skill, knowledge, and learning abilities.

Description of Speaker:
Dr. Dovgan has been an Arizona State Board of Dental Examiners Consultant for over 20 years, adjudicating over 1,000 cases. He has also been a 1303 permit examiner for the State of Arizona for over 5 years and a dental expert witness for over 100 cases throughout the United States.

Dr. Dovgan has been Governor approved as a dental defense expert witness for the State of Arizona on its class action lawsuit (Parsons v. Ryan). This lawsuit was the largest lawsuit the State of Arizona has ever had against it since the water rights lawsuit when the Hoover dam was built. This lawsuit involved over 85,000 pages of documents for just the dental portion.

Dr. Dovgan also was retained by the State of Michigan and approved by the Attorney General as their dental defense expert on their class action lawsuit (Johannes v. Heyns) as well as representing the defense on a Federal Civil Lawsuit in the State of Illinois (Smego v. Mitchell).

He has been a dental defense expert witness for the 6th, 7th, and 9th district courts as a Standard of Care expert. Dr. Dovgan has had the privilege to examine over 10,000 patient dental charts throughout the United States, which gives him the unique understanding of the Standard of Care.

Furthermore, Dr. Dovgan has assisted in setting case law in three separate landmark cases as well as being instrumental in changing your business insurance policies to now include ordinance of law clause that previous policies did not have.

Lastly, Dr. Dovgan developed the only board approved template for the State of Arizona used as a guideline to access appropriateness of care.

Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
  • Define the Standard of Care
  • Recognize the two landmark cases that helped define the Standard of Care in Dentistry
  • Understand legal terms including “Comparative Fault, Causation, and Loss of Chance”
  • Understand the typical treatment notes you should have in your chart.
  • Recognize the top 11 mistakes dentists make during oral conscious sedation.
  • Recognize the top 10 mistakes dentists make at a permit evaluation
  • Be able to recognize lines that should not be crossed in dentistry

The speaker declares that neither he nor any member of his family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program nor has a financial arrangement with any product or service mentioned in this course. The speaker discloses that he has a financial interest in consulting dental professionals in the subject matter that he is lecturing on.

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CE Policies
American General Dentistry (AGD), Program Approval for Continuing Education (PACE) approved, FAGD / MAGD CreditApproved PACE Program Provider
FAGD / MAGD Credit
Approval does not imply acceptance by a state or
provincial board of dentistry or AGD endorsement.
1/1/2016 to 12/31/2018
Provider ID# 304396
American Dental Association (ADA), Continuing Education Recognition Program (CERP) provider
Farran Media is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 2.5 hours of verifiable CPD.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

Computer Requirements:
Click here to see a list of computer requirements before taking the course.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
To reap the full benefits of this CE course, the presenters (Howie Horrocks and Mark Dilatush) have agreed to create a marketing plan specifically tailored to your practice and your specific market area. Having your marketing plan printed and open while you view the course material, will greatly individualize your learning experience.

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