What percent of your total overhead expense is your lab expense? |
547 total votes |
|
| 23% |
| 5-6% |
|
| 29% |
| 7-8% |
|
| 29% |
| 9-10% |
|
| 10% |
| 11-12% |
|
| 9% |
| 13+% |
|
|
What percentage of your single unit crown remakes are remade due to a poorly matching shade? |
360 total votes |
|
| 77% |
| less than 10% |
|
| 10% |
| 11-20% |
|
| 6% |
| 21-30% |
|
| 7% |
| More than 30% |
|
|
What percentage of your single unit crown remakes are remade due to loose contacts or too tight contacts? |
360 total votes |
|
| 79% |
| less than 10% |
|
| 10% |
| 11-20% |
|
| 6% |
| 21-30% |
|
| 5% |
| More than 30% |
|
|
What percentage of your single unit crown remakes are remade due to incorrect occlusion? |
356 total votes |
|
| 79% |
| less than 10% |
|
| 13% |
| 11-20% |
|
| 4% |
| 21-30% |
|
| 3% |
| More than 30% |
|
|
What standard do you use to evaluate if a lab is providing consistent, good quality restorations? |
350 total votes |
|
| 45% |
| < 1% remake rate |
|
| 44% |
| 2%-3% remake rate |
|
| 7% |
| 4%-5% remake rate |
|
| 4% |
| Over 5% remake rate |
|
|
How many labs do you use? |
360 total votes |
|
| 13% |
| 1 |
|
| 38% |
| 2 |
|
| 34% |
| 3 |
|
| 11% |
| 4 |
|
| 4% |
| 5 |
|
| 1% |
| 6+ |
|
|
What percentage of your lab work do you send to a national lab versus a local lab? |
297 total votes |
|
| 45% |
| None |
|
| 22% |
| less than 10% |
|
| 8% |
| 11-25% |
|
| 6% |
| 26-50% |
|
| 7% |
| 51-75% |
|
| 12% |
| More than 75% |
|
|
What is the primary reason you have chosen your laboratory? |
359 total votes |
|
| 2% |
| Talked to them at a trade show |
|
| 10% |
| Customer Service |
|
| 3% |
| Price |
|
| 2% |
| Products |
|
| 2% |
| Turn Around Time |
|
| 6% |
| Other |
|
| 3% |
| Recommended from the message boards at www.DentalTown.com |
|
| 22% |
| Recommended by a fellow dentist |
|
| 5% |
| Recommended by a well-respected clinician |
|
| 1% |
| Direct mail |
|
| 1% |
| Phone call from lab |
|
| 2% |
| Sales visit to your office from the lab |
|
| 0% |
| Lab’s website |
|
| 41% |
| Quality |
|
|
How important are value added incentives/coupons offered by your lab to your practice? |
356 total votes |
|
| 5% |
| Very important |
|
| 17% |
| Somewhat important |
|
| 78% |
| Not important at all |
|
|
Do sample models play a role in case acceptance by your patients? |
360 total votes |
|
| 38% |
| Yes |
|
| 37% |
| Maybe |
|
| 25% |
| No |
|
|
What types of information from your labs do you find valuable for your practice? |
357 total votes |
|
| 18% |
| Sample model |
|
| 1% |
| Poster |
|
| 8% |
| Brochures |
|
| 13% |
| Seminars |
|
| 1% |
| Statement Stuffers |
|
| 20% |
| All of the above |
|
| 40% |
| I do not receive these types of information from my labs |
|
|
Do you value newsletters from your laboratory? |
353 total votes |
|
| 33% |
| Yes |
|
| 29% |
| No |
|
| 38% |
| I don’t receive newsletters from my laboratory |
|
|
Do you visit dental laboratories’ websites? |
356 total votes |
|
| 4% |
| Yes – Frequently |
|
| 33% |
| Yes – Occasionally |
|
| 62% |
| No |
|
|
Please pick the price range of the laboratory you use most frequently: |
360 total votes |
|
| 4% |
| over $250 per unit |
|
| 7% |
| $201-$250 per unit |
|
| 11% |
| $176-$200 per unit |
|
| 20% |
| $151-$175 per unit |
|
| 45% |
| $101-$150 per unit |
|
| 13% |
| less than $100 per unit |
|
|
Please choose the predominant means you use to communicate with your laboratory: |
359 total votes |
|
| 76% |
| Lab slip |
|
| 1% |
| Email |
|
| 0% |
| Fax |
|
| 6% |
| In-person |
|
| 1% |
| Mail |
|
| 16% |
| Phone |
|
| 0% |
| Web Site |
|
|
What is the turn-around time your lab provides for you? |
359 total votes |
|
| 1% |
| 1-3 days |
|
| 3% |
| 4-5 days |
|
| 15% |
| 6-7 days |
|
| 11% |
| 8-9 days |
|
| 30% |
| 10-12 days |
|
| 28% |
| 12-14 days |
|
| 13% |
| More than 15 days |
|
|
What percentage of your work do you send to your primary laboratory? (Note: primary lab denotes the lab that you send the majority of your cases to) |
358 total votes |
|
| 1% |
| 0-10% |
|
| 1% |
| 11%-25% |
|
| 3% |
| 26%-40% |
|
| 13% |
| 41%-60% |
|
| 42% |
| 61%-80% |
|
| 41% |
| 81%-100% |
|
|
What is the primary reason for discontinuing a lab’s services? |
357 total votes |
|
| 60% |
| Inconsistent work |
|
| 7% |
| Poor aesthetic results |
|
| 22% |
| Poor fit for crowns/veneers |
|
| 1% |
| Poor occlusion |
|
| 9% |
| Lab fails to deliver work on the agreed due date |
|
|
How often do you expect your laboratory to check-in with you to maintain a good relationship (even when you don’t have cases in lab)? |
352 total votes |
|
| 16% |
| Once a week |
|
| 10% |
| Once every two weeks |
|
| 26% |
| Once every month |
|
| 21% |
| Once every two months |
|
| 28% |
| Only when you have a case in lab |
|
|
How important is it for primary crown & bridge lab (the laboratory that you send the majority of your work) to be able to do your implant work as well? |
354 total votes |
|
| 45% |
| Very important |
|
| 28% |
| Somewhat important |
|
| 19% |
| Not important at all |
|
| 8% |
| I prefer to use a different lab for my implant work than those who do my C&B work |
|
|
In doing esthetic restorations (eg: Procera) what additional information (not received on a regular basis) do you believe would be valuable to achieve an optimal esthetic result? |
345 total votes |
|
| 29% |
| Diagnostic wax-up |
|
| 13% |
| Models of provisionals |
|
| 1% |
| Occlusal records |
|
| 13% |
| Shade diagram (written shade number) |
|
| 43% |
| Photographic images |
|
|
What type of images do you feel are the most accurate for determining tooth shade, shape, for esthetic restorations? |
339 total votes |
|
| 8% |
| Polaroid prints |
|
| 13% |
| 35 mm slides |
|
| 17% |
| 35 mm prints |
|
| 5% |
| Intraoral prints |
|
| 58% |
| Digital Images |
|
|