Valian finds 1 in 5 dental payers still can't be verified electronically

Posted: September 10, 2026

Edited by Dentaltown staff

San Francisco, Calif.—An analysis of a national payer network found that 219 of 1,077 dental payers offer no real-time eligibility verification, while another 92 require enrollment before an electronic check can be completed.

Together, about 29% of dental payers cannot be checked immediately by a practice, potentially requiring staff to use phone calls or payer portals to verify coverage.

Dental payers identified as lacking real-time verification include Beam, Avesis, Blue Cross NC Dental Blue Select, AmeriHealth Caritas Pennsylvania Dental and the 1199SEIU National Benefit Fund.

The analysis was compiled by Valian, an AI front-desk platform for dental and medical practices, using the public payer directory from clearinghouse Stedi. The directory was queried Sept. 10.

For more information, visit valiansystems.com.

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