This electronically delivered self-instructional program is designated for 1.25 hours of CE credit by Farran Media.
AGD Code: 340.
The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.
Based on extensive clinical trials and clinic practice, this presentation builds on 25 years of experience with nonpharmacologic means of managing patient anxiety and pain in busy healthcare environments. It documents the effects of unaddressed anxiety on pain, the interconnected experience of the patient and dental practitioner’s stress, and the economic ramifications. It addresses how the natural upward trend of pain and anxiety during these encounters can be avoided, and the patient experience improved by slight, but reflective, changes in provider behavior and use of language. The audience will learn how to build rapport with their patients instantly, elicit positive behaviors and cooperation from them and their accompanying individuals. Listeners will be introduced to the powers of word choice, how they can avoid the adverse effects of negative suggestions, reframe distressing thoughts, fears, and worries, and moderate the effect of painful stimuli. Rapid hypnotic techniques will be described and demonstrated with a sample script. The specifics of language providing anxiety release and relaxation in the office, as well as those needed for additional pain relief, will be discussed and supplemented with findings from a recent clinical trial at Tufts Dental School.
Description of Speaker:
Elvira V. Lang, MD, PhD, is an award-winning interventional radiologist known for research on the clinical effectiveness and cost savings of pre and intraprocedural nonpharmacologic analgesia adjuncts in the medical and dental domains. Founder and CEO of Comfort Talk®, she has held faculty positions at the University of Heidelberg, Stanford, Iowa, and the Harvard Medical School. In large-scale clinical trials, she demonstrated that staff training in advanced rapport and communication skills reduces pain, anxiety, drug needs, and complications in procedures, as well as improves patient throughput, efficiency, and the patient experience.
Through her publications and efforts as Past President of the New England Society of Clinical Hypnosis and the Society of Clinical and Experimental Hypnosis she has promoted to include training in hypnosis for frontline medical/dental healthcare professionals within the scope of their practice. Her research work has been acknowledged with the Ernest R. Hilgard Award for Scientific Excellence for a Lifetime of Published Experimental Work by the International Society of Clinical Hypnosis. After having co-authored the book Patient Sedation Without Medication for healthcare professionals she wrote Managing Your Medical Experience for patients’ use. Dr. Lang has been featured extensively in the popular press and on television.
Upon completion of this course, participants should be able to achieve the following:
- Rapidly establish rapport with distressed patients
- Understand how an increase in anxiety and pain over the duration of the visit can be avoided
- Better recognize and avoid negative suggestions
- Consider at least three ways of reframing distressing thoughts
- Know how to reduce the impact of potentially painful stimuli
- Understand the principles of procedure hypnosis
- Understand factors that affect patient satisfaction and willingness to return to a practice
In the past 12 months, the lecturer/speaker declare that they have had a financial interest, arrangement or affiliation within the field of dentistry or health care with the following: Hypnalgesics, LLC d/b/a Comfort Talk®.
This CE activity is supported by an educational grant from Rectangle Health.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.25 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education