Product Profile: Lighthouse 360

Create a contact-free patient experience

As dental practices reopen their doors, they need to be safe for everyone who visits them. Lighthouse 360 helps dentists stay connected with their patients without making contact.

As practices adapt to the new challenges created by the COVID-19 pandemic, they must also adjust how they communicate with new and existing patients. An efficient communication system not only encourages patients to choose a practice or return to it for dental treatment, it also makes them aware of any policy changes, updated hours of operation and the measures taken to guarantee their safety.

Lighthouse 360 digitally connects practices with their patient bases through an all-in-one patient communication software. By integrating with practices’ existing management systems, it improves key processes including new patient registration, cancellation notifications and appointment reminders. Its customizable features also help practices demonstrate their unique services and dedication to patient safety and satisfaction.

Two of Lighthouse 360’s features, Patient FastTrack and Two-Way Texting, can be used to create a virtual waiting room for patients. Patient FastTrack eliminates waiting room frustration and social distancing concerns by sending patients a link to fill out registration forms on their smartphones or tablets, simplifying the process for patients and front desk staff. Two-Way Texting enables team members to chat in real time with patients about appointment concerns, treatment questions, medical histories and more.

Lighthouse 360 also helps ease concerns for patients visiting an office for the first time since its reopening by communicating new infection control protocols before appointments and sending clear, concise messages about what to expect upon arrival and during treatment.

For more information or a free demo, call 888-698-5764 or visit lh360.com/townie.