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019: Empowerment without Expectations leads to Entitlement
Kiera and Dr. Summer Kassamel are back at it again with an episode on how to inspire team members to LEVEL UP. While previous episodes focused on accountability and goal setting, this episode brings light to situations all dental offices face:     How do you approach a team member who doesn’t want...  Read More
018: Goals Give Life to Passionate Work
Kiera welcomes Summer back in this week’s episode of how to encourage each team member to set simple, yet clearly defined goals. Goals shouldn’t be too modest, too lofty, or too overwhelming. They should be 2-3 simple objectives that will inspire each team member to perform at a higher level. By...  Read More
017: Goals are lost without Accountability
In this week’s episode, Kiera Dent is joined by Dr. Summer Kassmel. Summer’s expertise on leadership and practice ownership make her a wonderful guest host as Kiera and her dive into ACCOUNTABILITY MEETINGS. Every dental office needs meetings where team members come together regularly in order to: ...  Read More
016: MONDAY MORNING MEETING MASH-UP : Power of Routines
What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple. She lists several examples to utilize as a starting place in creating a routine for your dental office:     Operate with...  Read More
015: KPIs- The Lifeblood of your Practice
Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business. You may not realize it, but...  Read More
014: Are you a master of time or is time a master of you?
Benjamin Franklin once stated, “You may delay, but time will not.” Many times we get side-tracked with urgent duties of the day only to procrastinate more important tasks. In this episode, Kiera and Mark give tactical tips on how to GET THINGS DONE!     Ask yourself what is the biggest task that...  Read More
013: Monday Morning Meetings- ARE YOU READY FOR THIS??
Team meetings can sometimes be really hard. They are difficult because it's a challenge to continually come up with topics, ideas, and HOW to these meetings really, really well. Kiera and Mark decided to help teams out! EVERY THURSDAY, they will release a podcast that all team members can listen to...  Read More
012: This is us. Real.Raw. Vulnerable- Kiera’s Journey
Everyone has their own journey to success. In today’s episode, Kiera unravels her story from dental assisting, to practice management, to business owner, and then to dental consulting. She explains that her journey, although not always easy at times, allowed her to learn some of the best lessons,...  Read More
011: Facing your Fears
Are you letting your fear of rejection or failure keep you from LEVELING UP? Kiera talks about how fear is a powerful motivator and when overcome, can lead to success and happiness. In this episode, Kiera gives helpful tips to dentists, officer managers, and dental assistants on how to NOT LET YOUR...  Read More
010: Words Create Worlds- What's your Communication Creating
In this very first “CarCast” episode, Kiera welcomes her traveling consultant colleague, Tiffanie Trader. Tiffanie is a master with teams and how to build relationships through solid communication tactics.   Tiffanie and Kiera discuss how communication is beneficial for team engagement, but...  Read More
009: Management- Is your team in good hands?
In this short episode, Kiera and Mark jump right into what makes a valuable office manager. Mark explains how the manager should be trusted to fulfill all of their job duties, but also not to be afraid to think of 3-5 practical solutions for problems that arise. Also, Dentists should EMPOWER their...  Read More
008: Keeping a Schedule, Keeps you Proactive!
Do you feel like you aren’t maximizing your day? Is there a lot of wasted time you could be utilizing? Join Mark and Kiera this week as they discus how scheduling is an important part of maximizing practice time. Having such busy schedules themselves, they know the benefits of working when they are...  Read More
007: Two perspectives, One Goal
Dr. Mark Costes and Kiera Dent join forces in The Dental A Team podcast to explain how TWO PERSPECTIVES of dentistry are BENEFICIAL for the entire profession of dentistry. This podcast provides a platform for both the dentists and team members in order to bring their two perspectives together. They...  Read More
006: Talking Money- Part 2
On this episode, Mark and Kiera wrap up their “Getting Comfortable in the Uncomfortable Podcast” on Part II today. They want you to really understand that talking money is just that-- and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome. Actionable...  Read More
005: Talking Money- Part 1
Mark and Kiera have a podcast today going out to TREATMENT COORDINATORS! But, if you aren’t a treatment coordinator, this is still an episode for you. They want to help you get comfortable in the uncomfortable-- conversations, talking money, approaching your boss, etc. This is an action-packed...  Read More
Financial Stress During a Crisis – 5 Lessons Learned
Financial Stress During a Crisis – 5 Lessons Learned I still vividly remember eating lunch with my friends (Ben and Brad) back in 2009 when the markets were sinking on a daily basis. We had a weekly routine of loading up on a generous helping of soul food at  here in Monroe, LA. One Tuesday, Ben...  Read More
The Four Types of Financial Advisors/ Which One Should You Work With?
Which one should you work with? We find that, by and large, people seeking financial advice know to look for a financial advisor who has high levels of integrity and who wants to do what is in their clients’ best interest at all times. But it seems that fewer people pay attention to the...  Read More
COVID-19 PART 4
With the COVID-19 Stimulus package being signed into law yesterday, there are a few things you should know that may help your practice in these times. COVID-19 Part 4   Read More
Dave Ramsey Baby Steps: Are You Prepared For The Next Crisis?
Dave Ramsey Baby Steps: Are You Prepared For The Next Crisis? [Editor’s Note: Today’s article in a guest post from Dr. Adebayo Fasanya who blogs at   He’s a pulmonary and critical care doctor by day, a personal finance blogger/debt slaying ninja at night. After paying off $300,000 in student loan...  Read More
1390 Carey Lyons, CEO of ids - integrated dental systems, on Uniting the Dental Industry : Dentistry Uncensored with Howard Farran
Carey was born and raised in New York City where he resides today. In 2013 he founded and is the CEO of ids-integrated dental systems a manufacturer and distributor of dental implants and accessories in partnership with dental supply dealers and the provider of extensive education to train dentists...  Read More
12 Steps to Rise From the Ashes after a Catastrophic Event
Rise from the Ashes after a Catastrophic Event When this crisis if over, we must Restore our Practice, Remake our Systems, Rebuild our Dreams, and Reclaim our Bright Future. Note: you can watch this video in our  In 2013 I faced a similar crisis when my practice burned down overnight. This...  Read More
The Auto-Pilot Program with Gary Kadi
Gary Kadi has four elements that high performing practices are doing differently now which he calls  These four elements focus on dentistry and customer service to utilize platforms for reoccurring tasks. The four elements are: Purpose, people, process and platform. This Auto-Pilot Program will...  Read More
Stop SEO in the Time of Covid-19?
“In the midst of chaos, there is also opportunity” - Sun-Tzu Truth…businesses are going to struggle for a while. But the reality is that businesses and dental practices will eventually open again.  So in the meantime, while your dental practice is closed should you shut down your SEO? Yes and No....  Read More
COVID-19 Part 2
Joe shares more info regarding employment/ unemployment advice for your practice. Warning: with the rapidly changing environment of the COVID-19 Pandemic some advice can be out of date due to new laws currently being passed. COVID-19 Part 2   Read More
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